I travel over 100 night per year in primarily 5 star hotels. I'm picky, demanding and not easily impressed. The Park Hyatt Buenos Aires was impressive in terms of service and facilities. An excellent hotel!
1.) The "Palacio" historic wing of the hotel is a beautiful Belle Epoque mansion. I believe there are only 26 rooms and suites in the Palace section. REQUEST one if you enjoy historical architecture flawlessly blended with modern decor. The Palacio has an amazing lobby and dining venues. Impeccable. Tasteful. Stylish!
2.) The modern tower is also very nice. If you prefer purely modern sleek accommodations then the Tower section is for you. The hotel is filled with quality art and decor lending a sophisticatedly elegant yet comfortable feeling to the hotel.
3.) Rooms and suites - we had an executive suite and a standard room in the Palace wing. Both were spacious and nicely decorated. Request a GARDEN VIEW for the quiet and aesthetic beauty of the front lawn of the Palacion mansion. It's really special. Room and suites did not have a coffee maker which I found a bit irritating. A Nespresso machine would have been a nice luxury in-rooom amenity. Area rugs in the suite needed a good scrub. After complaining they were immediately cleaned.
Suite ceilings were high and decor was modern sophisticated. The bed was comfortable with excellent linens.
Bathroom amenities were ordinary. Aqua di Parma or at least Bulgari would be expected in a suite costing over $800 USD per night.
The standard room in the palace Wing was very spacious and well decorated. Huge bathrooms. Very high quality rooms and suites excellently maintained and beautifully decorated and furnished.
4.) Service - impeccable. The staff is highly trained. Difficult requests were met with efficiency. Genuinely friendly staff. Excellent concierge and front desk personnel. Butlers are top notch and always available. Food & beverage staff spoke English well and were highly efficient.
This is the type of 5 star service people rave about. The Park Hyatt has an excellent team of employees making this very special property shine like a diamond.
1.) The spa facility is beautiful. The treatment rooms are huge and very well appointed decorated in a pale travertine. Very nice treatment rooms. The indoor swimming pool is adequate for laps. However the locker room, sauna and jacuzzi area are too small and cramped. The jacuzzi barely circulated water. This is an area of the hotel that needs renovated and re-planned.
Massage therapists were okay - not great. Genuine Deep Tissue massage in Latin America is almost impossible to find. It may be on the menu - as it is at the Park Hyatt - but the therapists are not strong enough and/or not properly trained in deep tissue massage procedures. All three of us took deep tissue massage and it was a waste of time and money.
2.) Breakfast on the terrace of the Palacio was a stunning start to the day. However cooked menu items need a bit more attention. The food was acceptable but not wonderful. It should be delicious and very special - especially at these prices!
Overall this hotel is close to faultless. If you're going to Buenos Aires and considering between the Park Hyatt, Four Seasons or Alvear Palace - don't even give it another second of though. The Park Hyatt is by miles the best of these three properties! You won't regret it!
- Official Description (provided by the hotel):
- Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more less
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- Also Known As:
- Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
- Hyatt Buenos Aires
- Buenos Aires Hyatt