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“Fantastic Area - Great Service & Rooms”
Review of Hotel Madero

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Hotel Madero
Ranked #37 of 443 Hotels in Buenos Aires
Certificate of Excellence
Reviewed December 17, 2012

My family is made up of me (31) my husband (34) and our son (21 months) - we stayed at Hotel Madero for two nights in early November and loved it! We stayed in a superior room facing the street. It's great to note that all rooms facing the street have comfortable balconies, and although they are facing south (and there's lots of construction) they are great to just sit out and relax and watch the city go by. I was there on business so was out most of the day, but my husband and son got a chance to really experience this hotel and area.

Location- is awesome! You're close to restuarants, and just behind the hotel there is a small supermarket and pharmacy. Also just a block or two away there is a park with lots of play equipement for kids. You can spend the day walking along the port, eating in great restuarants and enjoying being a part of Buenos Aires. We actually felt like we "lived" here while staying at this area - very family and couple friendly. Lots of people out at night and it felt safe. The only thing to consider is if it rains there's going to be mosquitos! Bring repellent. We are from Ontario and know mosquitos and these ones were forces to be reconnded with! Go prepared. We stayed in both Recoleta and Madero and we preferred Madero for its ease and comfrotable feel.

Hotel - the rooms are spacious and the staff is great. The breakfast doesn't dissappoint! Its an endless array of fruits, pastries, hot food and more! The rooftop patio and pool is spectacular! The views at sunset are just heavenly.

Its not a 5 star hotel - its a 4 star hotel, so go with that in mind and you will not be disappointed! The only thing reason I didn't give it excellent is because wifi isn't included for free. In today's world - especially in a city such as BA - this should be included in all hotels (it is in most).

We would definitly stay here again in the future :)
Family of 3 :)

Room Tip: Ask for street facing superior rooms - the balconies are great and the rooms are nice and roomy!
  • Stayed: November 2012, traveled with family
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1  Thank Travelling_with_King
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Director de Relaciones con Clientes at Hotel Madero, responded to this reviewResponded January 3, 2013

We are thankful for your review; the comments are of much value to us, and we enjoy knowing that we have met our guest’s expectations with a feeling o home-away-home. We look forward to welcome you at the hotel in the near future.

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333 - 339 of 1,825 reviews

Reviewed December 17, 2012

Strategically located , close to the city with large spacious and well designrd rooms. We were a group of people visiting Buenos Aires for the first time.
Sebastian, the concierge for the hotel, helped us plan the trips, restaurants and was always available. no matter how many times u called him he was ready to help u choose the places u wanted to go

  • Stayed: December 2012, traveled with friends
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1  Thank roger J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Director de Relaciones con Clientes at Hotel Madero, responded to this reviewResponded January 3, 2013

Thank you very much for your comments; it is good to know you have enjoyed your stay in Buenos Aires.

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Reviewed December 9, 2012

Stayed at Hotel Madero for a business trip. The hotel is average at best, especially for the prices they charge. The reception service is slow - check-in and check-out take forever. The breakfast offering is ok, but lacks good breads and an egg service (only at extra cost). Coffee was poor. The orange jam one of the best ever tasted.

Bar is not happening. The area of Puerto Madero is one of the safest in Buenos.

Internet is not free of charge, neither is the mini-bar. Given the ridiculous price tag, this is a incomprehensible to me.

The swimming pool and fitness area is poor and outdated, especially the gym equipment.

The rooms have outdated bathrooms and non-goose down bedding. Cleanliness was good. There no international channels whatsoever available on TV. No international newspapers are offered or available anywhere in the hotel.

Toiletries look funky, but are of cheap quality.

Overall, the hotel charges USD250 plus at busy periods and this is unjustified in every way. We paid more than USD350 for one of the nights and the difference to a real luxury hotel, like the Park Hyatt, was only USD100 more in exchange for nice spa, proper rooms and service.

  • Stayed: December 2012, traveled on business
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1  Thank Critical_Mind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Director de Relaciones con Clientes at Hotel Madero, responded to this reviewResponded January 3, 2013

We appreciate and thank you honestly for your comments. We value our guest’s comments which are of our most interest and concern. The maintenance team is working on the details you mentioned, and we hope you notice the difference next time you come to Buenos Aires.

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Reviewed December 5, 2012

Hotel is new, clean and staff is always polite. The rooms have plenty of space for two single adults, the downside is the bathroom. There is no glass door to access the shower, just a small glass that cover half the bath zone, so you are required to take extra care when taking a shower in order to avoid soaking the entire bathroom. Wireless internet is fast and cheap. Breakfast is fair, but expect them to take out all the food on time. If you are still eating, thats your problem and they don't seem to care about it. Hotel location is good, but it could be more centered on puerto madero. Hotel is on the edge of the neighborhood, this means that if you want to go to Cabanã las lilas, for example, you'll have to walk for 10 blocks in order to get there. Overall, great hotel for the price and I'd return any time.

Stayed: August 2012, traveled as a couple
1  Thank Miles o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Director de Relaciones con Clientes at Hotel Madero, responded to this reviewResponded December 18, 2012

Thank you for all your comments, your suggestions help us to improve our quality of service. Hoping to count you in the near future among our guests of Hotel Madero.

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Reviewed November 27, 2012

The hotel is well located and pretty close to all the restaurants and bars from Puerto madero.
Service is pretty good as wel as the breakfast.
Try to get a high floor room, the have a much better view.
Room service is limited but not big deal.

  • Stayed: January 2012, traveled with family
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1  Thank CAPEQUITO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Director de Relaciones con Clientes at Hotel Madero, responded to this reviewResponded November 29, 2012

Thank you very much; it is good to know you have enjoyed your stay!

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Reviewed November 26, 2012

I heard a lot of good things about this place, and it was alright, but just alright. I thought it was going to be like one of the W hotels from the build up I'd read, but it was a bit stale and corporate.The area was nice, quieter end of town though, but I like Puerto madero personally. The roof top pool was a little on the small side, wasn't busy up there but if it was there's not much space. The room was nice, clean and the service was good. Despite giving many aspects 4 star I'd rate it 7/10

  • Stayed: November 2012, traveled as a couple
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Thank mij l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Director de Relaciones con Clientes at Hotel Madero, responded to this reviewResponded November 29, 2012

Thank you very much for your time and comments. We look forward to welcome you at the hotel in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2012

This is s very nice hotel that it is located in a excellent area for walking around. There are restaurants, bars, cinemas, all in walking distance.
The rooms are modern, good in size and very clean. The included breakfast is your typical breakfast buffet. The Internet is SLOW!!!! And expensive and you can only use it in one divice.
When I am back in BA I would considered staying here again.

  • Stayed: October 2012, traveled as a couple
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Thank bighead33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Director de Relaciones con Clientes at Hotel Madero, responded to this reviewResponded November 29, 2012

Thank you for your comments, and for choosing us, your suggestions help us to improve our quality of service. We hope you choose us again in the near future, and have a better experience regarding Internet.

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Additional Information about Hotel Madero

Address: Rosario Vera Penaloza 360 _ Dique 2, Buenos Aires C1107CLA, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Puerto Madero
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Buenos Aires
#14 Business Hotel in Buenos Aires
#15 Spa Hotel in Buenos Aires
#26 Luxury Hotel in Buenos Aires
#37 Romantic Hotel in Buenos Aires
Price Range: $146 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Madero 4.5*
Number of rooms: 197
Official Description (provided by the hotel):
When Hotel Madero was being designed, we wanted it to reflect the style and sophistication of the Puerto Madero neighborhood we call home.At Hotel Madero one of the main challenges with the design of our hotel in Buenos Aires was to be able to incorporate functional diversity with space unity, to provide for flexible usage of the space and to integrate each area easily.Hotel Madero Buenos AiresThe Argentine studio Abulafia Figoni Prado was hired to do the interior design of our hotel in Buenos Aires. The project incorporates current and evolving spaces, places where people really want to stay and to feel comfortable in their environs.The intention was to design a hotel in Buenos Aires with atmosphere, generating a rich interior architecture through a suggestive way of illumination, and combining rich materials and textures so that each of the spaces has its own identity. The acquisition of the contemporary art is also very significant. Paintings and sculptures were incorporated, most of them from local artists ... more   less 
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Also Known As:
Madero Hotel Buenos Aires

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