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Alvear Art Hotel
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Reviews (887)
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395 - 400 of 887 reviews
Reviewed November 13, 2013

This is a 6 month old hotel and one of the "Leading hotels of the world", but housekeeping is hurting the pleasure of our stay. We've had failures to replenish amenities two days in a row and today they did not come until we chased them after 4 PM, when the room had not yet been cleaned. We reported the issues to the front desk each day, but no follow up. Also, the breakfast buffet is very limited and get boring fast (we will be back here for 3 more nights starting this weekend and not looking forward to it). It's a shame, as there are many positives about the hotel.

  • Stayed: November 2013, traveled as a couple
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2  Thank BillBoyd46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia C, Sales & Marketing Coordinator at Alvear Art Hotel, responded to this reviewResponded December 23, 2013

Dear guest,

We would like to apologize for the inconveniences you had during your first stay. The housekeeping problems you mention don't meet our standards. We hope your second stay was better in this matter.

Yours sincereley,

Sonia Costa
Sales & Marketing Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

The service, location was perfect. Staff was extremelly friendly. Amazing Pool overllooking Buenos Aires and splendid Spa. Extremely comfortable beds.... and Nespresso in the room for the morning I could not ask more

  • Stayed: October 2013, traveled on business
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Thank France B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia C, Gerente at Alvear Art Hotel, responded to this reviewResponded November 18, 2013

Dear Guest,

Thank you so much for your kinds comments about our hotel.

We are very happy to hear you appreciate our service, location, staff, pool & spa, beds and nespresso coffee in your room.

We hope to have you again as our guest in the Alvear Art Hotel.

Best regards,
Stella Cafaro
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

This was my first time in Argentina and my spanish is not the best and my mom speaks almost none, we were excited about this trip but we were very anxious about communication and safety. The first person we met at the hotel was a doorman named JURINDIR from Brazil, who spoke exemplary english and was extremely friendly and kind. It turned out he had went to college in North America and understood our concerns and needs. He went above and beyond the call of duty, giving detailed directions to our cab drivers, giving us safe locations to change money, dine and just enjoy the city. Every day he checked in with us and my mother, he made our trip amazing, honestly we wouldnt have had half a good of time as we did if it wasnt for him, If you are an English speaker or Portuguese speaker, definitely ask for him.

The hotel has a modern look and the sole restaurant has a nice selection of food, although the juice was sour, but that could be the time of year. Service there was excellent! as was the housekeeping and the spa service. Everyone was very helpful and did their best to accomodate us at all times. The hotel is on a side street that looks shady but we still felt safe because the staff would run to us immediately and treated us like family. By the end of our trip they all knew our names, Thank you to Ignacio, Ivan, Fatima, especially Jurindir and all of the staff at Alvear Art hotel, I would recommend it to anyone simply because of the great service I received.

Room Tip: Keep the great staff you have and please send them our appreciation and thanks
  • Stayed: October 2013, traveled with family
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Thank sabrina r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StellaCafaro, Gerente at Alvear Art Hotel, responded to this reviewResponded October 9, 2013

Dear Guest,

Thank you for choosing us and taking the time to share your feedback regarding your stay at the Alvear Art Hotel.

Your kind comments about our friendly staff are truly appreciated.

Ignacio, Ivan, Fatima and specially Jurandir, are very grateful for your wonderful review.

We hope to have you as our guest soon again.

Best Regards,

Stella Cafaro
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

Unlike it's grand sister, the Alvear Palace Hotel, this one is very contemporary and sleek. In the end it's a brand new hotel built to pretty good international standards.

The service is highly professional, the rooms are spacious and the hotel is based very centrally and in walking distance to major attractions like the Galerias Pacifico or the Teatro Colon. We also used their conference facilities and everything met or exceeded our expectations (business center, conference rooms, WiFi, service).

Two suggestions for improvement though:
First, the quality of the food (breakfast and lunch, that is) does not match the overall standard of this hotel.
Second, my room was on the 14th floor. While the view was amazing, it is pretty windy up there and given the window insulation was not proper I could hear the wind whistle all night.

Overall, I would totally come back to this hotel and recommend it without hesitation.

Room Tip: My room (1406) was spacious, had a nice view and a great bathroom.
  • Stayed: September 2013, traveled on business
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Thank TeegeeLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StellaCafaro, Gerente at Alvear Art Hotel, responded to this reviewResponded September 26, 2013
Google Translation

Estimado huésped,

Nos complacen muchísimo sus palabras referidas a nuestros servicios, nuestra ubicación, las habitaciones y el edificio en si. Muchas gracias por tomar su tiempo para realizar su comentario sobre su experiencia.

No hay mejor gratificación para nosotros que atender y superar las expectativas de nuestros huéspedes y clientes.

En lo que respecta a su comentario sobre el desayuno y el almuerzo averiguaremos que puede haber sucedido este día. En cuanto al aislamiento de la ventana, queremos informarle que lo chequearemos y haremos la reparación correspondiente. De todos modos, le pedimos disculpas por los inconvenientes que pudimos causarle.

Una vez más, muchas gracias y esperamos recibirlo nuevamente en Alvear Art.

Atentamente,
Stella Cafaro
Gerente de Operaciones

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Reviewed September 14, 2013

The location is great, the service is amazing, and the quality of the food is good. The staff is very helpful and were always in a good mood patient and helpful, the rooms have the perfect space and i would go back any time!!

Stayed: September 2013, traveled on business
Thank Cindy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StellaCafaro, Gerente at Alvear Art Hotel, responded to this reviewResponded September 26, 2013
Google Translation

Estimado huésped:

Ante todo quería hacerle llegar mi sincero agradecimiento por su crítica tan positiva.

Me alegro mucho que haya disfrutado su estancia con nosotros y espero que vuelvan pronto a visitarnos.

Cordialmente.
Stella Cafaro
Gerente de Operaciones

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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