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“General avaliation”
4 of 5 bubbles Review of Etoile Hotel

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Etoile Hotel
Ranked #147 of 452 Hotels in Buenos Aires
Rio de Janeiro, RJ
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“General avaliation”
4 of 5 bubbles Reviewed March 11, 2014 via mobile

INTERNET DOESN WORK at the rooms!

but it works perfectly at the lobby, so as a business man I have to be all the time at the lobby.

Very friendy and quiet neighbors, many restaurants around.

Very good city! ether for business or vacations.


Thanks

Stayed March 2014, traveled on business
Helpful?
1 Thank riomorelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this review, March 28, 2014
Google Translation
Estimado cliente;

Muchas gracias por su aporte en esta red social sobre nuestro hotel.

Con respecto a lo que usted nos comenta hemos cambiado el proovedor de servicios ya que este servicio era ajeno al hotel. Estamos convencidos que nuestros clientes necesitan de una excelente conexión y es por ello que hemos optado por esta decisión. Por ello también nuestra decisión de brindar WIFI totalmente GRATIS para nuestros clientes, porque sabemos la importancia que tiene hoy para el mundo de los negocios el uso de este servicio.

Lamentamos que haya tenido algunos inconvenientes, ya que estábamos trabajando para mejorarlo.

Ojalá pronto volvamos a tenerlo como huésped para que pueda evaluar nuevamente nuestro servicios.

Saludos cordiales.
Etoile Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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947 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brisbane, Australia
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed March 1, 2014

I stayed two single nights - 1 each before and after an Antarctica cruise. I booked through Qantas hotels. My rooms had a fabulous view over the cemetery. I didn't get to enjoy the breakfast buffet as I was leaving so early each time for the airport. The hotel booked transfers to the airport each time for a reasonable price and they turned up reliably. I appreciated the English spoken at the front desk (and by the delightful lady over the phone for a room service hamburger!) The internet was a bit unreliable (first night I had to sit near my room door, the second night - different floor - the same and it dropped out often). The walls are thin, but with the aircon on it drowns out the night noise. The bathroom was clean but there was black mold on the ceiling over the bath/shower. I would stay there again for the amazing view, excellent safe location and helpful staff.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mlgAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this review, March 2, 2014
Google Translation
Estimado cliente,

Muchas gracias por su comentario y su aporte a esta red social sobre nuestro hotel.
Nos alegra mucho que sus diferentes estadías hayan sido favorables y de mayor placer.

Trabajamos todos los días para mejorar nuestros servicios y este tipo de comentarios nos sirve para seguir mejorando la calidad.

Ojalá pronto volvamos a tenerlo como huésped para seguir haciéndolo pasar estadías favorables en Buenos Aires.

Cordial saludo,
Etoile Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Centre, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed February 26, 2014

I enjoyed my stay there. The hotel was in a wonderful location, and walking distance to many things. The hotel arranged for airport pickup and also from the hotel to the pier for my cruise.
The staff was very helpful with directions and suggestions for restaurants, etc. The room was
a little dated but large and comfortable. The large jacuzzi bathtub in the room was great. I
would definitely stay there again.

Room Tip: I had hoped for a room with a better view, but went with what was available for an early check-in.
See more room tips
  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MDinAL2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this review, March 2, 2014
Google Translation
Estimado cliente,

Le agradecemos su tiempo y su opinión sobre nuestros servicios y la calidad de atención que nos caracteriza. Realmente le es muy útil a otros viajeros.

Nos alegra mucho que su estadía en nuestro hotel fue la deseada.
Esperamos tenerlo pronto nuevamente alojado en nuestro hotel.

Saludos cordiales.
Etoile Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guisborough, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

We had visited South Ameica whilst on a cruise a few years ago spending a couple of days in Buenos Aires and decided to return.We chose this spot at Recoletta as we wanted to revisit the extremely impressive cemetery.We were not disappointed.The Etoile hotel is superb,the staff vey professional and our room upgrade was wonderful.although the bathroom was a little dated.The pool and spa area is lovely although the bar proved a little exasperating sometimes as when busy was difficult to get served.Would thoroughly recommend this hotel and if we ever went back would have no hesitation staying here again.Oh and the craft market just outside is superb.

Room Tip: Choose a room overlooking the cemetery,no its not morbid!
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank runcorngirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this review, March 2, 2014
Google Translation
Estimado huésped,

Agradecemos el que nos haya escogido para disfrutar de sus vacaciones. Ciertamente sus comentarios son una parte muy importante que demuestran que estamos realizando nuestro trabajo de la mejor manera.

Nos alegra enormemente que le haya gustado tanto nuestro hotel y no dude que transmitiremos nuestra enhorabuena a las personas y departamentos que han conseguido que sus vacaciones sean inolvidables.

Estamos a su disposición para lo que necesite y esperamos darle nuevamente la bienvenida en un futuro próximo.

Atentamente,
Etoile Hotel
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Melbourne, Australia
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed February 24, 2014

This hotel is located in a nice area, close to the cemetary, with restuarants and shops close by. It is however inconvenient if you want to use the metro. The room was nice, with a view of the cemetary and surrounding area. The rooftop pool was lovely with some great views and a nice place to watch the sunset and a helpful bartender who offered some tips on places to eat and hang out. Breakfast was good and plentiful.Unfortunately the wifi didn't work very well in our room, which was a bit annoying, as well as our room not being ready at check in time. Also the staff are not as attentive as they could be (checking you in/out and at the same time dealing with other people thereby interrupting the process!).

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Worldtraveller21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this review, March 2, 2014
Google Translation
Estimado cliente,

Antes que nada gracias por tomarse su tiempo para plasmar su opinión en esta red social.

Lamentamos profundamente lo que le ha sucedido en el proceso de Check-in y Check-out como así también el uso gratuito de WIFI en la habitación. Le comentamos que el inconveniente de WIFI se debió a problemas con el proveedor de internet en nuestro hotel. Ya pudimos solucionarlo. Con respecto a la atención lo comentaremos con los diferentes Departamentos sobre los aspectos posibles a mejorar que tanto le han desagradado y continuaremos fortaleciendo los puntos positivos que nos relata, que nos caracterizan y que también hace feliz a tantos cientos de clientes.

Dicho esto, le enviamos un cordial saludo,
Atentamente,
Etoile Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

This hotel was what made my trip such a wonderful time. It was amazingly well located, not only in the sense of closeness to some landmarks, but also the fact that it was surrounded by restaurants and bars made it so that the walk home never felt sketchy or unsafe. I would stay here again a thousand times, and if I'm ever back in BsAs the staff at Etoile can definitely expect to see me again.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NAgredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this review, March 2, 2014
Google Translation
Estimado Cliente,

Queremos agradecerle por su preferencia en seleccionar nuestro hotel para sus vacaciones, así como también por tomarse el tiempo necesario para hacernos llegar sus comentarios sobre su reciente experiencia.

Es para nosotros un verdadero placer el escuchar que ha disfrutado plenamente de sus vacaciones con nosotros. Trabajamos día a día para brindar excelencia en nuestros servicios.

Esperamos tener la oportunidad de darle la Bienvenida nuevamente a esta su segunda casa.

Saludos cordiales.
Etoile Hotel
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Amsterdam, The Netherlands
Level Contributor
10 reviews
3 hotel reviews
4 of 5 bubbles Reviewed February 22, 2014

The Etoile is an affordable hotel on an excellent location in Recoleta. From the streetside room, you have a magnificent view over the city. On walking distance you will find bars, restaurants and a mall. With the very low taxi rates of Buenos Aires, it is the perfect place to explore the town.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Texygroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarketingEtoile, Director de Relaciones con Clientes at Etoile Hotel, responded to this review, February 24, 2014
Google Translation
Estimado cliente:

Gracias por su comentario y su aporte en TripAvisor.
Agradecemos el que nos haya escogido para disfrutar de sus vacaciones. Ciertamente sus comentarios son una parte muy importante que nos ayuda a seguir creciendo y mejorando la calidad de nuestros servicios.

Saludos cordiales.

Etoile Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Etoile Hotel

Property: Etoile Hotel
Address: Calle Pte Roberto Ortiz 1835 | Recoleta, Buenos Aires C1113ABA, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Spa Hotel in Buenos Aires
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Etoile Hotel 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
All-Suite Hotel located in the residential district of Recoleta. ... more   less 
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Also Known As:
Etoile Hotel Buenos Aires
Etoile Buenos Aires

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