As the title suggests the rooms were acceptable, although I wasn't sure if the fluff filled skirting boards were fashionable! But they were OK, my issue was the staff and in main the reception. I felt our presence as guests was some how getting in the way of there work. In one instance I asked at reception for an iron and was told best to call housekeeping as they didn't know! On another occasion whilst waiting for a lift from my floor for seven minutes to reception, the doors opened with the bell boy, but was abruptly told I couldn't enter as he was using it to pick up luggage, after waiting two more minutes I asked if there was a stair case I could use, in reply he said it was for emergencies only, but relented after sensing my frustration and told me they were next to the service lift! Ahhhhh why oh why wasn't he using them?
The overall feel was that of complacency, it's busy, there in the capital people will always book. Not me, will never use that group of hotels again, a shame as the bar staff, housekeeping and breakfast staff were more than attentive.
- Official Description (provided by the hotel):
- Amérian Buenos Aires Park Hotel is a luxurious 4 star superior hotel located in the center of Buenos Aires, 200 meters from Florida Street and 400 meters from Puerto Madero. It has 152 rooms, lounges, a modern gym and sauna, a sophisticated British-style cocktail bar next to the famous Golden restaurant and free WiFi. Its modern rooms are equipped with cable TV, minibar and air conditioning. In addition, the establishment offers room service, a complete breakfast buffet, food suitable for celiacs and parking with charge. Ezeiza International Airport is just 35-minute drive away. ... more less
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