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“Good location but in need of updating”

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Amerian Buenos Aires Park Hotel
Ranked #119 of 447 Hotels in Buenos Aires
Leicester, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good location but in need of updating”
Reviewed November 16, 2012

Stayed 3 nights in November. Room clean but basic. We were on the 3rd floor with no view which was just as welll when the power went off and the lifts were out of action! The staff in the bar were excellent, providing drinks and meals for a large group of us when we arrived too late to go elsewhere to eat. The breakfast room was chaotic, very cramped and constantly running out of items. WiFi was very good, free and reasonably fast. Reception staff were friendly and helpful although due to the current situation could not take payment in US dollars and needed your passport to use a credit card. We had 2 beds which were just bigger than singles and were a little too firm for comfort.

Room Tip: As power cuts are fairly frequent I would advise the lower floors, the back stairs are not very sal...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lazer207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Director de Relaciones con Clientes at Amerian Buenos Aires Park Hotel, responded to this review, December 27, 2012
Thanks for letting us know how your stay at our hotel was! We are sorry for the inconvenience occurred at the room and hope it was quickly resolved by our staff.
As well, we look forward to renovate reorganize furniture and decoration to assure that our passengers feel comfortable and happy during their visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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644 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 11, 2012

Reviews on this hotel are definitely mixed, I can see how some people liked it yet others were quite unhappy. My experience falls right in the middle, the hotel is a bit dated but has a good location. The staff was ok but I did witness others complaining about various items in there room. One of the people traveling with me notified the hotel about wireless not working in his room, they did not resolve the issue before we left(3days). Breakfast room was excessively busy and access to the food was not planned well, in order to get to the cramped seating area you had to get past the crowded food area. Cramped is a good description for the entire hotel.

Stayed November 2012, traveled on business
Helpful?
Thank Christopher P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Director de Relaciones con Clientes at Amerian Buenos Aires Park Hotel, responded to this review, November 22, 2012
Thank you for your comment! We will be considering the space issues mentioned to make our passengers feel more comfortable and be providing that way a better service.
Hope to receive you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, Florida
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 15, 2012

Smoky room, Shower not working, TV had no reception, room service did not answer and when did sent a fork with soup. I speak Spanish, and still this was the poorest service I have had in all Latin America. Maybe Hilton can teach Amerian a little bit about hotelling : )

Room Tip: don't stay at this hotel
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jfrank250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Director de Relaciones con Clientes at Amerian Buenos Aires Park Hotel, responded to this review, November 22, 2012
We are sorry to hear the inconveniences you had to up stand at our hotel. About smoking floors we are working to unify criteria and be offering soon only non smoking accommodations considering environment situation. About other aspects with problems, we appreciate you letting us know them, this helps us check and improve our attention.
Hopping this isn’t your final impression of our hotel, we wish to receive you once again to provide a four star hotel attention as it must be.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 11, 2012

We really enjoyed our 6 night stay in the Amerian BA. The Hotel staff were fantastic. Our room was great too. Breakfast wasn't outstanding, but was good enough. We would highly recommend this hotel, which is ideally located near to Florida Street (shopping) and in walking distance from numerous tourist attractions.

Stayed June 2012, traveled as a couple
Helpful?
3 Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Director de Relaciones con Clientes at Amerian Buenos Aires Park Hotel, responded to this review, November 22, 2012
We appreciate your compliments!
It’s good to hear our passengers enjoy staying at our hotel. Hope to see you around once again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 28, 2012

The hotel is centrally located between Florida Street and Plaza de Mayo with some few restaurants and bars in the near vicinity. The rack price is far too high, so look for a special offer if you consider booking in. This is by no means a luxury hotel! Book without breakfast included, since the quality of it is similar to what to expect to find on a children's summer camp or in a very cheep hostel. Still, I was happy enough for the three days I was staying here!

  • Stayed March 2012, traveled solo
    • Value
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Helpful?
Thank TravelalotOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mendoza, Argentina
Level Contributor
409 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed April 14, 2012

The hostel is between retiro and the city, close to Puerto Madero, so it´s well located,
The free wifi craps! it´s very slow! The room was clean and confortable.
It has american breakfast included which was quite good.

Room Tip: room 1011 has a rio de la plata view.
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arimza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, NC
Level Contributor
115 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 11, 2012

This hotel attracts a lot of group tours and is certainly not charming or interesting. But it is decently located for restaurants and shopping and is not expensive. The staff is inattentive but that is pretty standard in tourist hotels. Free WI-FI throughout the hotel. Reasonably priced drinks in the bar.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DRLAshville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amerian Buenos Aires Park Hotel

Property: Amerian Buenos Aires Park Hotel
Address: Calle Reconquista 699, Buenos Aires C1003ABM, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > San Nicolas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #119 of 447 Hotels in Buenos Aires
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Amerian Buenos Aires Park Hotel 3.5*
Number of rooms: 152
Official Description (provided by the hotel):
Amerian Hotel Buenos Aires, 4 star superior category, its located in the heart of Buenos Aires city, only 200 meters from Florida Street and 400 meters from Puerto Madero dock area. Within walking distance to San Martin Square, the Colon Theater, Recoleta area, excellent restaurants and show rooms, it offers its guests the best atmosphere to do their business or leisure activities. Amerian Buenos Aires Park Hotel has 150 rooms, salons for events and conventions and offers all the services and comfort oriented to satisfy guests in their business or leisure trips. ... more   less 
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