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“Photos misleading” 3 of 5 bubbles
Review of Rochester Hotel Classic

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Rochester Hotel Classic
Ranked #99 of 450 Hotels in Buenos Aires
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Photos misleading”
3 of 5 bubbles Reviewed February 12, 2013 via mobile

Lobby looks fantastic but room is disappointing. No net curtains on old broken windows so had experiences of other guests looking in or sitting in darkness with heavy curtain pulled. Staff member on duty at check out tried to charge me twice for room and seemed reluctant to let me see itemised bill. Some differences of opinion on bill for mini bar. Other staff friendly and provided adaptors for plug points as they are not standard Argentina plug points. Please note: cleaning staff IGNORE your do not disturb sign and on one occasion knocked repeatedly on door and receiving no answer then called the room, waking me from sleep after a long journey. On second occasion walked into my room using key as I dressed. Terrible!

Stayed January 2013, traveled on business
Helpful?
1 Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventas, Director Comercial at Rochester Hotel Classic, responded to this review, February 15, 2013
Google Translation
Estimado, sus comentarios son sumamente importantes para nuestro establecimiento, ya que nos permiten mejorar nuestro estándar de servicio adaptando el mismo a las necesidades y solicitudes de nuestros huéspedes.
Junto con el Gerente de Área estaremos realizando una auditoría de lo sucedido para evaluar sus comentarios.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,675 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
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English first
Munich, Germany
Level Contributor
160 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

We stayed here for three nights, its in a great location, the breakfast is fantastic, the staff were incredibly helpful. The rooms are well kept and clean. The only down side is that you have to pay for WIFI.

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deagle769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventas, Director Comercial at Rochester Hotel Classic, responded to this review, February 15, 2013
We would to thank you for sending us your comments on your stay as they do help us to improve our service, and they also allow us to customize it to guests’ needs and expectations.
Rochester Hotels does not offer connection to Internet but offers 10MB wifi service -while other properties only have 2MB- being it possible for our guests to access to a speedy wireless connection 24/7. Moreover, our technical support team is available to solve any inconvenience with mobile devices 24hs a day. For both of the abovementioned services, which may be used in the privacy of guestrooms as well as in our public areas, we charge $39 (Argentinean pesos) per day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 29, 2013

I traveled by myself to Buenos Aires on my way to Salta, where I'll be studying for a year. It's in a convenient location because it's in the middle of everything. It's also right across the street from Subte Line C. Air conditioning in my room was great, although the room overall was a little small (I went with the Standard room because I was traveling alone). My room was EXTREMELY quiet and tucked away -- no view at all, just looking across to other rooms. But it was silent at all hours.
The one major downside is that I didn't feel like the area around the hotel was very safe, so I was reluctant to leave alone at night. I was also disappointed to have to pay for wifi (35 pesos/day) which added up about $45 USD at the end of my stay. The electricity also went out three times over a 6 night stay at the hotel. Not sure why this kept happening. It went out around 10 PM every time and was off for 10-15 minutes each time.

Room Tip: Ask for a room that doesn't face the street.
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nicolethompson427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventas, Director Comercial at Rochester Hotel Classic, responded to this review, February 14, 2013
We would to thank you for sending us your comments on your stay as they do help us to improve our service, and they also allow us to customize it to guests’ needs and expectations.
Rochester Hotels does not offer connection to Internet but offers 10MB wifi service -while other properties only have 2MB- being it possible for our guests to access to a speedy wireless connection 24/7. Moreover, our technical support team is available to solve any inconvenience with mobile devices 24hs a day. For both of the abovementioned services, which may be used in the privacy of guestrooms as well as in our public areas, we charge $35 (Argentinean pesos) per day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 25, 2013

The hotel is very centrally located.
Only 60 metres or so to the subway( Metro Station Lavalle) and very close to Florida and
Lavalle Street.
The street itself (Esmeralda) feels a little bit uneasy but the room i excellent and the
front desk personnel is very friendly and helpful.
A huge annoyance for me was the the extra Wi-Fi charge .It is about time hoteliers realize that
this is an essential service and must be either included in the price or be offered for free.

Everyone was very courteous ,polite and helpful,A big thank you to the staff!

Room Tip: As for the Deluxe room.Avoid a room facing Esmeralda Street. The rest of the rooms face a very ugly...
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank George A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventas, Director Comercial at Rochester Hotel Classic, responded to this review, January 29, 2013
We would to thank you for sending us your comments on your stay as they do help us to improve our service, and they also allow us to customize it to guests’ needs and expectations.
Rochester Hotels does not offer connection to Internet but offers 10MB wifi service -while other properties only have 2MB- being it possible for our guests to access to a speedy wireless connection 24/7. Moreover, our technical support team is available to solve any inconvenience with mobile devices 24hs a day. For both of the abovementioned services, which may be used in the privacy of guestrooms as well as in our public areas, we charge $35 (Argentinean pesos) per day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 30, 2012

This hotel is exactly as described on their site. The staff is extremely friendly and they all speak English. The front desk was helpful with suggesting things to do, restaurants, directions, etc. The rooms were clean and our triple had 3 double beds which provided for comfortable sleeping. Breakfast and wifi were not included in our room, which was a disappointment. This area is not the safest, however if you know you want this area, then the Rochester Classic is a good choice. They also helped us arrange for transportation to the airport at the end of our stay.

  • Stayed November 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank boston_bluehen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventas, Director Comercial at Rochester Hotel Classic, responded to this review, December 27, 2012
We would to thank you for sending us your comments on your stay as they do help us to improve our service, and they also allow us to customize it to guests’ needs and expectations.
Rochester Hotels does not offer connection to Internet but offers 10MB wifi service -while other properties only have 2MB- being it possible for our guests to access to a speedy wireless connection 24/7. Moreover, our technical support team is available to solve any inconvenience with mobile devices 24hs a day. For both of the abovementioned services, which may be used in the privacy of guestrooms as well as in our public areas, we charge $35 (Argentinean pesos) per day.
Finally, our buffet breakfast service is not included in accommodation rates, thus allowing us to offer special rates. Likewise, we give our guests the opportunity to include said service for an extra charge.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 15, 2012 via mobile

Good location - close to many places of interest; good rooms, good sleeping accessories - pillows, matresses. Very good breakfast with eide assortment of hot and cold dishes, bakery, beveareges.
Recommend!

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pavel I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
5 of 5 bubbles Reviewed October 29, 2012

The service was phenomenal from beginning to end. From the moment I set foot in the hotel the level of hospitality was extraodinary. My experience was such that I would not hesitate to recomend this hotel to all my friends and family. Thank you for a great experience and keep up the good work !!!

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ricky1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rochester Hotel Classic

Property: Rochester Hotel Classic
Address: Calle Esmeralda 542, Buenos Aires, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > San Nicolas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#46 Business Hotel in Buenos Aires
#68 Family Hotel in Buenos Aires
#105 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rochester Hotel Classic 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Rochester Hotel Classic is located between the Obelisk, Buenos Aires' epicenter, and the trendy Puerto Madero. Along the shopping district of Florida, Lavalle and 9 de Julio Street, the hotel presents a stylish decor beautifully combined with modern details. Equipped with a modern gym, lobby with vanguard furniture, business center and bar combination. The rooms have independent climate control, renovated laminate flooring, Led TV with cable, mini-bar and safe. The hotel also offers rooms and apartments with 2 bedrooms for an extended stay, equipped with microwave ovens. The hotel provides high speed Wifi internet and offers breakfast service with artisan bakery and hot dishes. The restaurant enjoys an extensive selection of local and international dishes. The bar offers cocktails drinks and high end drinks. The hotel provides a 24-hour front desk assistance and room service, as well as tour information, transfers and tours around the city. ... more   less 
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Also Known As:
Rochester Classic Buenos Aires
Rochester Classic Hotel Buenos Aires

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