Four stars east. If you're staying here, you have to remember this is a Holiday Inn Express and adjust your expectations accordingly. I stayed here for 63 nights so far in 2012, so I think I've experienced about everything.
The service is outstanding. Augustine in the mornings has always been helpful, her English is good, she always has a smile (not always the case with Argentine women, especially at 7 AM), and can handle any arrangements you need. Maria and Guillermina are also great and were able to arrange tours, tickets, and give good general advice.
The rooms are standard for a Holiday Inn Express. The larger rooms have a fridge and a microwave - well worth getting if you're staying awhile. Smaller rooms have just the bed, desk, and TV and get claustraphobic if you are staying for a long time - but again, if you're in Buenos Aires, why are you in your room again?
The location is outstanding. If you walk east, you are 2 blocks from the port section of Puerto Madero with 2 miles of restaurants on each side of the canal. If you walk West, you are 3 blocks from the Mall and the end of Calle Florida which is a long tourist walking area. If you walk South, you are 3-4 blocks from the Pink House and 25 de Mayo plaza which is well worth seeing on the weekends.
The restaurant that delivers - flyer should be in the book - bills directly to your room. Food is good quality - nothing to rave about, but good. Never had a problem with quality.
Breakfast spread is wonderful if you're European and lacking if you're american. There are No Cinnamon Rolls. (maybe that belongs in the bad). However, there is a plethora of fresh fruit and breads along with juice and coffee. So you won't starve. The only meat is the mini hot dogs which are fine for a couple of days, but get old with no variety over time. No tobasco sauce or other flavorings to help kick up the heat of the food.
Internet is available, but slower than I'm used to. Slower than other hotels in BA. I had much trouble skyping and downloading files for work. Several people went to cafes and paid to get internet.
All in all, if I were travelling for fun on a budget, it's a great place to stay - as long as you're expecting a holiday inn express and not a 5 star experience. If you're an english only speaker, the staff can help smooth your way and set you up with some really great experiences.
- Official Description (provided by the hotel):
- When looking for a hotel in Buenos Aires, Argentina, stay at the Holiday Inn Express Buenos Aires - Puerto Madero. The hotel is located in the heart of Buenos Aires only 2 blocks from the most lively entertaining, dining and nightlife area of the City: Puerto Madero Shopping & Commercial Area.The former port of Buenos Aires (early 1930) has been reconverted into a beautiful 2 mile long area with more than 60 different restaurants and important international offices, thus becoming the most modern business and commercial area of the city. ... more less
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- Also Known As:
- Holiday Inn Express Puerto Madero Hotel Buenos Aires
- Holiday Inn Buenos Aires
- Holiday Inn Puerto Madero
- Buenos Aires Holiday Inn