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“Great Location but not so on Service!!!”

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Loi Suites Recoleta Hotel
Ranked #30 of 442 Hotels in Buenos Aires
Certificate of Excellence
Reviewed April 21, 2014

Just visited the Loi Suites in Recoleta. The hotel is smartly designed and in a great location. This is where the positives end. The front desk is less than friendly and rude at time. There is NO FREE Internet in the rooms. If you would like Internet service in the room it will cost you per device. However, there is free WiFi in the public areas. The rooms are very small and furnished with a double bed. The air conditioner in the room stopped working about 11pm and the only air was from opening the window to allow the street noise into the room. Breakfast is supposed to end at 11am, however, at 10:30am they start breaking down the buffet with no notification to guest for "last call". Never again!!!!

Room Tip: Ask for a large room, as you will not be satisfied with their "regular" priced room.
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  • Stayed: April 2014, traveled on business
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5  Thank opticalamplifier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 30, 2014

My wife and I generally prefer to stay in smaller bed & breakfast-type places, or more modest hotels than most of the ones we've stayed in on this latest trip in South America. After a couple of so-so to downright awful experiences in other modern hotels in Argentina, we were extremely relieved and happy to find that Loi Suites Recoleta in Buenos Aires is everything such a hotel should be. It is beautiful in and of itself, with bright, clean architecture, and nothing pompous or heavy-handed in its design. The staff was tremendously friendly and helpful at all times. The location is superb; in fact, this is in fact one of its strongest assets. It is located just around the corner from the old cemetery where Evita Duarte de Peron is buried, and nestled in the middle of the beautiful, tree-lined, and safe Recoleta District of Buenos Aires. Both times we stayed here (we made a short in-between jaunt to Colonia, Uruguay) we had wonderful rooms. Without asking, we were twice upgraded to large, spacious rooms with some of the most comfortable beds we have enjoyed during our entire stay in South America. The bathrooms are a great improvement on those we endured in other modern hotels, as well: no fussy ultra-contemporary artsy-fartsy bathroom plumbing that was hard to figure out how to use, or showers that inevitably leave giant pools of water on the floor. Just good, solid showers that work, and with lots of hot water. The breakfast wasn't perhaps quite as good as we would have preferred, but it definitely was not bad -- just pretty standard for the kind of buffet breakfasts we find everywhere today. (I must report with some frustration that they simply don't seem to know how to scramble eggs at South American hotels these day -- nowhere were we satisfied with the eggs, except one place.) Best of all, from our perspective -- the staff gave us lots of very helpful and useful advice on places to eat in the neighborhood, and helped us out when we needed it, as in getting us taxicabs and such. Most significantly, when we were accosted by someone in a public park who sprayed us with fake "pigeon poop" in order to try to run a scam on us, pick our pockets and steal our cameras (this is unfortunately a long-standing and common practice in Buenos Aires public parks), the hotel uncomplainingly and immediately cleaned and dried our soiled clothes in a couple of hours, and free of charge! That alone would merit five-stars, and I happily give them to this excellent hotel.

  • Stayed: March 2014, traveled as a couple
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2  Thank Rick049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

We staayed in the hotel twice once on our arrivial to Buenos Aries and then 14 days later when we were leaving the country. The firs stay was a little better then the second. The second room was smaller and the attenion we recieved was not the same as the first leg of the trip. The accomadations were nice, centerally located and the staff was helpfull. Breakfast could have been a bit nicer. All in all a very nice place to stay.

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with this hotel
Thank de1boss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

We stayed at the Loi Suites Recoleta for one week in February 2014 and enjoyed our stay thoroughly. We chose the hotel because it was not part of an international chain and located in an interesting part of BA that was also reasonably quiet and safe. We enjoyed being near the Recoleta Cemetery and within easy walking distance to museums and the center of the city.

The staff was consistently pleasant and helpful.

The biggest surprise was the excellent restaurant. Although we rarely eat in hotel restaurants, this one had outstanding, well-priced food. The Valentine's Day dinner was worth the trip to BA.

Painted 10

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank painted_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2014

Stayed here at the tail end of a 2 week hiking trip though Patagonia before heading back the states. Beautiful rooms- very clean comfortable beds. We loved the service throughout the 3 nights we were there. Above average breakfast included. Internet free in the lobby and minimal fee to get it in your room. A bit slower than but hey, we're on vacation.

  • Stayed: March 2014, traveled with family
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Thank drewski711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2014

Loi Suites Recoleta hotel in Buenos Aires is a wonderful oasis in Buenos Aires. Room are spacious and comfortable. The location is excellent. The staff is the best in Buenos Aires. Internet is so-so in the rooms but the lobby server is very good.

  • Stayed: March 2014, traveled as a couple
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Thank nordatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

We have stayed at this hotel many times over the years, it is in a good location but the breakfast has taken a serious downward spiral, the toaster wasn't functioning yet it was bought out each day still broken so cold bread it was. They have removed all the plugs so you cannot have a bath(presumably to save water) when asked they didn't have any spare. To top it off, the room near ours was broken into and safe ripped out of the wall, we were taking to friends of the man who's room it was and it was shocking. These things happen all over the world but it did make us feel unsafe and will be looking elsewhere for next years visit to BA.

Room Tip: Floor 8 has a terrace access, not safe.
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  • Stayed: January 2014, traveled as a couple
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3  Thank A380Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loi Suites Recoleta Hotel

Address: Vicente Lopez 1955 | Ciudad de Buenos Aires, Buenos Aires 1128ACC, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Buenos Aires
#21 Luxury Hotel in Buenos Aires
#45 Romantic Hotel in Buenos Aires
#58 Business Hotel in Buenos Aires
Price Range: $136 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loi Suites Recoleta Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
Located in the heart of the exquisite neighbourhood of Recoleta, at walking distance from the historical Recoleta Cemetery, the hotel shares the area with art galleries, restaurants, bars and beautiful parks. In the hotel, the Winter Garden extends to 400m2 including the swimming pool. Ideal ambiance for relaxing with natural light and vegetation during your stay. ... more   less 
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Also Known As:
Loi Suites Recoleta Hotel Buenos Aires
Loi Hotel Buenos Aires
Loi Hotel Recoleta

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