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“Great Hotel! Wonderful place!” 4 of 5 bubbles
Review of Hilton Buenos Aires

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Hilton Buenos Aires
Ranked #40 of 451 Hotels in Buenos Aires
Certificate of Excellence
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great Hotel! Wonderful place!”
4 of 5 bubbles Reviewed November 4, 2013

These is a brand new hotel located in a wonderful area of Buenos Aires. The executive area is great with a good service. You can have access to the executive lounge during the day, until 22h30. The hotel also provide good infrastructure for conventions and conferences. The concierge is very good too. I recommend!

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Luiz Gustavo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM, General Manager at Hilton Buenos Aires, responded to this review, November 11, 2013
Thank you for the feedback about your recent stay in our property. We are pleased to know you enjoyed our Executive Lounge and its services, as well as the recommendations of our concierge desk. Puerto Madero is indeed a great location, close to many restaurants, cafés and other attractions. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,928 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (241)
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English first
London, United Kingdom
Level Contributor
142 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed November 1, 2013

This is a very modern hotel, excellent location for business travelers. Great club lounge, however the breakfast here was one of the poorest I've had in any business hotels. Rooms are spacious and clean. Bar is OK, but I think closes too early for such a centrally located and busy hotel. I had some bad experience when checking out, I was overcharged for laundry services and when I wanted to use my remaining cash towards the bill they told me that my card was already charged. So they needed to arrange 2 refunds (laundry and cash) and it took them forever. Prices are high and the quality of their airport transfer cars are nowhere close to expected based on how much they charge for it.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank dmsdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM, General Manager at Hilton Buenos Aires, responded to this review, November 11, 2013
Thank you for your feedback about your stay in our property. I’m glad you enjoyed our facilities, especially our rooms and Executive Lounge, as well as our location in Puerto Madero. I appreciate your comments about breakfast and check-out process, as they help us to further improve our service levels. I hope to be able to welcome you again soon to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Barrington, IL, United States
1 review
5 of 5 bubbles Reviewed November 1, 2013

Great location with well trained, friendly staff. One of the best Hiltons I have stayed in. The room had a spectacular view and the bedding provided a very comfortable sleep. Plenty of areas within walking distance and the further points of interest are an inexpensive taxi ride away.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM, General Manager at Hilton Buenos Aires, responded to this review, November 11, 2013
Thank you for the feedback and we are pleased to know you had a great stay with us. I'm glad you enjoyed our hotel facilities, especially our spacious rooms, each one furnished with its own walk-in closet, and that our staff made you feel welcome. Our location in Puerto Madero is indeed a great advantage, as it provides easy access to many cafés, restaurants and other attractions. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

We spent 2 nights there last weekend. It was really lovely in every way. I only gave 4 stars because the room was not ready until 4 pm. This was no big deal except we were there for 7 hours after an all-night flight. Early check in would have been a dream but it just didn't happen. But we found plenty to do around the city, and really can't totally blame the hotel. Check in is 3 pm and maybe there was a small maintenance issue that took longer, or maybe the people before us left late. The hotel staff were very solicitous and apologetic about the extra hour.

Also, I think on the executive floor they should waive the wifi fee. Do they really need another $12 a day for wifi for a $484 room? It's free in the executive lounge on 8, but not in the rooms on 9.

Otherwise, it was superb. We had access to the executive lounge on 8 and we ate breakfast there. It was nice -- scrambled eggs and bacon, tea and coffee, many nice breads, fruit, yogurt, all you could wish for at a "free" breakfast. We had room 929, a suite. Amazing views and amazing furnishings, huge walk-in closet, great bathroom, just all-around lovely. Posted 3 photos which don't do it justice. We joked about just wanting to hang around the suite instead of seeing the sights. Love the quiet safe beautiful neighborhood too.

I'd go back.

Room Tip: Ask for 929 and you'll never want to leave.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mary r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGM, General Manager at Hilton Buenos Aires, responded to this review, November 11, 2013
Thank you for the feedback about your recent weekend stay in our property. We are pleased to know you enjoyed our Executive Lounge and its services, especially our breakfast, as well as the spacious suite with its magnificent views. Puerto Madero is indeed a great location, close to many restaurants, cafés and other touristic attractions. We look forward to welcoming you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgan Hill, CA
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 27, 2013

Stayed here for 4 nights in October while my husband was in BA for business. Hotel was beautiful and staff was very accommodating. Hotel was very modern, very clean and the beds and linens were very comfortable. My favorite part about the room was the walk-in closet! loved that touch! Puerto Madero was a beautiful area and I felt very safe even when I was on my own at times both day and night. While I loved Puerto Madero, I think next time I would stay in the Recoleta area...it just had a more charming, less commercial, feel to it.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BellaMorganHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
1 review
5 of 5 bubbles Reviewed October 27, 2013

As co-founder of a small hotel management company I pay close attention to the hotels I stay in and the Hilton BA was remarkable -- the driver who met our plane had our room keys so we could go directly to our executive floor room with very early check-in (10AM) for a nap, a service well worth the price.

The rooms were spacious and well furnished, the staff superbly trained and the advise on restaurants, neighborhoods, etc., all proved superb

Room Tip: Ask for a room looking down on the old commercial waterway with its dramatic suspension footbridge...
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  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DavidCayJohnston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed October 25, 2013

Very shiny, very modern and rather lovely. It is a very impressive hotel - the room was a generous size, the bed comfortable and it was very clean. A couple of things could make the stay even lovelier - better coffee in the room (as it was was powdered instant which was a little rough) and a clearer way of dealing with early check-in. On the website it said that early check-in was possible, emailed to request early check-in and the reply was positive but no guarantee (suggested that I book a room the night before??) but when I arrived was told no room was available and to come back in an hour. I was given a free drink voucher, lovely, but still a hassle having endured an overnight flight. Maybe an early check in fee for a given time might help? Just a thought... Other than that, very nice.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 731JJV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Buenos Aires

Property: Hilton Buenos Aires
Address: Av. Macacha Guemes 351, Buenos Aires C1106BKG, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Puerto Madero
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Buenos Aires
#22 Family Hotel in Buenos Aires
#30 Luxury Hotel in Buenos Aires
#33 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Buenos Aires 4.5*
Number of rooms: 417
Official Description (provided by the hotel):
Recently winner of “Best Hotels in 20 cities in Latin America 2012” award granted by Latin Trade Magazine. Hilton Buenos Aires is an upscale, contemporary and versatile hotel located in Puerto Madero, that provides corporate and luxurious accommodations for anyone traveling to Buenos Aires for business or for pleasure. We are located in Puerto Madero, Av. Macacha Güemes 351, the latest and most thriving urban development in Buenos Aires; offering easy access to airports, proximity to the city´s financial district, amazing nightlife and major tourist attractions.The hotel is surrounded by great green spaces, and offers incredible panoramic views of the city skyline and proximity to more than forty restaurants.Views of the Rio de la Plata and the majestic city create the perfect complement for a privileged location. All guests can enjoy our hospitality, WI-FI access, 24hs room service, take away pastry and coffee, and all the services you need, the amenities you expect, and the extras you deserve.. ... more   less 
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Also Known As:
Hilton Buenos Aires Hotel Buenos Aires
Hilton Hotel Buenos Aires

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