We stayed in several hotels on this trip to South America. The Hilton very attractive, it has a fantastic safe location, being in the only area where it is very safe to walk at night time. The breakfast was wonderful with lots of variety and the rooms were very nice. It was one of the few places we stayed at without free WIFI.
The service unfortunately was the worst we had. Check-in was fine, but we ordered (6 months in advance) 2 triple rooms and were told at checkin that they would put the single bed in the rooms to make them a triple straight away and that our luggage would be sent up straight away. It took 2 hours for our luggage to be brought up (with a phone call from us) and 2 visits to reception and 4 phone calls, and 5 hours for the beds to arrive to make the double rooms a triple as ordered. I was surprised that our most expensive stay, was where we would get our worst service.
Great hotel, terrific location but very bad service, so I would next time pick another hotel in this area. The service we got at other places was first class and half the cost.
- Official Description (provided by the hotel):
- Recently winner of “Best Hotels in 20 cities in Latin America 2012” award granted by Latin Trade Magazine. Hilton Buenos Aires is an upscale, contemporary and versatile hotel located in Puerto Madero, that provides corporate and luxurious accommodations for anyone traveling to Buenos Aires for business or for pleasure. We are located in Puerto Madero, Av. Macacha Güemes 351, the latest and most thriving urban development in Buenos Aires; offering easy access to airports, proximity to the city´s financial district, amazing nightlife and major tourist attractions.The hotel is surrounded by great green spaces, and offers incredible panoramic views of the city skyline and proximity to more than forty restaurants.Views of the Rio de la Plata and the majestic city create the perfect complement for a privileged location. All guests can enjoy our hospitality, WI-FI access, 24hs room service, take away pastry and coffee, and all the services you need, the amenities you expect, and the extras you deserve.. ... more less
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- Also Known As:
- Hilton Buenos Aires Hotel Buenos Aires
- Hilton Hotel Buenos Aires