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“Good location and helpful staff”

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Castelar Hotel & Spa
Ranked #202 of 444 Hotels in Buenos Aires
Reviewed October 24, 2011

This place is a little worn around the edges, but it is clean and in a great central location. It is easy to access sites and restaurants in Buenos Aires from El Castelar either by walking, taking the subte (subway), or a bus. In fact there is subway stop a few steps from the front door.
The front desk staff at this hotel is bilingual in English and Spanish. They were immensely helpful to us when we were trying to find out if our flight was cancelled due to volcanic ash. They stayed on the phone and website until we found out, which took a while since everyone else in Buenos Aires was trying to find out the same information at the same time.
We were on one of the top floors and noise was not an issue for us. We used our air conditioner, which was way quieter than any hotel air conditioner I have used in a U.S. hotel.
The breakfast had a big selection so everyone can find something they like. The coffee is SUPER strong.
If you will be out and about all day and need somewhere clean and convenient to stay, I recommend this place.

Room Tip: Higher floors are further away from the street noise.
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  • Stayed: October 2011, traveled as a couple
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Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 - 62 of 737 reviews

Reviewed August 10, 2011

If you want a hotel with dingy rooms, peeling wallpaper, and the worst acoustics ever, this is the hotel for you. The hotel was not much better than youth hostels I used to stay in. People came in at all hours of the night drunk and loud. I had to be woken up at least 5-10 times every night.
The only good thing about the hotel is its location.

  • Stayed: August 2011, traveled with friends
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4  Thank deniseandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2011

Buenos Aires is a fantastic and romantic city. We just loved it! There are great restaurants everywhere and food is really cheap and delicious. Prefer restaurants where argentinians go and hotels in the center of town, cause you can take a cab at very cheap prices (just have to check at the back of the driver's seat whether they have a kind of "cab's license" and pay attention when they give the change cause fake money is very common).
Castelar hotel is very well located and right across the street there's a fantastic seafood restaurant where they serve "paella" at about U$30.
We only had problems at Castelar Hotel cause they gave us a room on the second floor, which was really dark (we could only see internal walls of the hotel from the room window) and in the early morning it was just too noisy. We complained to the hotel staff several times but they've insisted they had no other rooms available. Only on the last day of our trip they gave us a room on the seventh floor where we could sleep nicely.
Otherwise, breakfast was terrific! Try the "media lunas" with "dulce de leche"!

  • Stayed: October 2010, traveled as a couple
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Thank RobertaSchuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2011

I got a room hotel for very cheap on the booking.com website (if I recall correctly, I paid $350 for a double for 5 nights). I would have never gone to a such a cheap hotel, but the standard prices were much higher ($150/night) and the hotel is a 4 star with spa services, so I just thought I was lucky. The hotel is ok, kind of old style but I was told that's typical in Buenos Aires. But but but.. we had bedbugs in our bed!! It was definitely awful. We complained, and they were acting as if it was not such a big deal...In the end we got to move to a different room, but could not sleep being afraid we had those bugs going all over us. Disgusting!

  • Stayed: August 2010, traveled on business
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3  Thank DadaGoesAround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2010

This hotel was a disaster! the room was disgusting, old, and very very small. The hotel has 80 years old, not difficult to notice it. We had a very small window in the room but very hight so no view, and the window was close to the kitchen of the hotel , so impossible to open the window. The air conditioning was so dirty so we preferred not used it. The staff was rude, and useless . We didn t take the breakfast (which was included) because we wanted to leave this nightmare asap! The price (80$) is very expensive for this hotel. Next time we will choose a B&B. We don t recommend this hotel, it was definitively the worst in our life!

  • Stayed: December 2010, traveled as a couple
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2  Thank Sabrocco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2010

I stayed there a week ago with my husband, and the hotel is great, the bathroom kind of small, but I guess you get what you pay, or what you were to pay, we reserved the room using easy click travel, at the beginning we received the in process confirmation and 2 days after the confirm mail where it said our card was charged and everything was OK, and when got to the hotel, after checking in and going out for a walk, we were told that the agency canceled the reservation because the credit card didn't go trough and that we had to pay them, of course with was a lot more than we expected to pay with the NOT easy click travel, I don´t know if it is an arrangement between hotel and agency, but I think it was not a good thing to do to their guests, even a friend from Buenos Aires called a few hours before to make sure everything was fine, and they did not tell him anything, they showed us an email they got from the operation agent that got a day before!!! so they knew it already by the time we got there, at the end they made us a "discount" and we decided to say there. If it weren't because of that I would highly recommended, because the place is nice, breakfast really good, nice staff, and great location, so if you there, just make sure everything is fine!

  • Stayed: September 2010, traveled as a couple
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Thank gavi_garpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2010

The hotel is 10 minutes' walk from plaza de Mayo, so its plus is certainly its position. From there you can easily get a taxi or a bus to visit Buenos Aires. Florida is less than10 minutes'walk. we got a comfortable and clean room. Breakfast is abundant. there is also free wifi and a couple of computers to access internet. the reception and the breakfast room are very elegant

  • Stayed: August 2010, traveled with family
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1  Thank idontlovenicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castelar Hotel & Spa

Address: Avenida de Mayo 1152, Buenos Aires C1085ABO, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Montserrat , El Centro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#37 Best Value Hotel in Buenos Aires
Price Range: $45 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castelar Hotel & Spa 3*
Number of rooms: 151
Official Description (provided by the hotel):
The emblematic 4-star Castelar Hotel & Spa in Buenos Aires is located in the heart of the city centre, between the famous Avenida de Mayo and the Avenida 9 de Julio Avenues, at only few steps from the Obelisk and the Plaza de Mayo Square. The Castelar Hotel & Spa is more than a clasic hotel. Featuring modern amenities, the Castelar Hotel & Spa is a perfect accommodation choice both for business and leisure travelers in Buenos Aires. Among its outstanding facilities, guests will find a restaurant, elegant meeting and banqueting lounges, Wi-Fi Internet access in the public areas & rooms, and a luxurious Spa with sauna, Finnish baths, Turkish bath and a large range of beauty treatments. ... more   less 
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Also Known As:
Castelar Hotel And Spa
Castelar Hotel Buenos Aires
Castelar Buenos Aires
Hotel Castelar Buenos Aires

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