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“World Class excellence”

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Alvear Palace Hotel
Ranked #10 of 451 Hotels in Buenos Aires
Certificate of Excellence
London, United Kingdom
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“World Class excellence”
5 of 5 bubbles Reviewed June 20, 2013

Fabulous old world elegance and luxury at the very highest level are effortlessly delivered in this beautiful, historic hotel in the Recoleta area of Buenos Aries. The ambience and atmosphere are superb, everything one sees, touches, feels, eats and drinks are absolutely top notch.

The staff are a delight - world class in the level of service they consistently offer. Nothing is too much trouble and everyone speaks good English. Personal butlers are always around to satisfy every whim and the concierge service is outstanding. We had a wonderful driver for two days who showed us the city with intelligence and perception of our interests and needs.

There were two areas however that annoyed us and which would receive a less than excellent rating. Firstly the business centre is on the second floor and at the end of a long corridor of the hotel's admin offices. Only 20 minutes of Internet time are free, after which one is required to pay. There is no hospitality of any kind available at the business centre, not even water! A tiny nespresso coffee machine sits in a corner, but one has to pay for coffee. Here the staff, although helpful are not fully conversant with the systems and no conversions of are available into English on the computers.

Secondly, at the spa, no hospitality is available again. After a massage, one is expected to pay for a tea or drink, including water, and again the offering is meagre.

This is a great hotel, truly a leading hotel of the world. And I would also add that it was one of the cleanest hotels I have ever stayed in - absolutely pristine in all the public areas. A real joy to experience it's perfection. Perhaps just a little updating in the attitude to the expected extras found in the international world class hotels today would secure my vote as a favourite hotel.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Top_cat_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSalvagno, Assistant to the General Manager at Alvear Palace Hotel, responded to this review, June 28, 2013
Dear Guest,

Thank you for taking the time to share your feedback regarding your stay at th Alvear Palace Hotel.

We truly apologize that our Businnes Center and our Spa Service did not meet your expectations. We have noted your comment and we have discussed your comment with our staff in order to improve our service in this respect.

On behalf of our team, thank you very much for your kind words and we look forward to welcome you in the near future.

Kind regards,

Nadia Salvagno
Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,753 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
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English first
Carmel, Indiana
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed June 3, 2013

Hands off the best hotel that I've ever stayed. Off the charts service. Everything was beautiful and it's in the best location of Buenos Aires. It's a bit expensive, but it's worth every penny. US people: there are no irons on rooms, so be prepared to request one.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jljigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSalvagno, Assistant to the General Manager at Alvear Palace Hotel, responded to this review, June 10, 2013
Dear Guest,

We would like to thank you for the positive comments about the Alvear Palace Hotel.

We hope to have the pleasure of welcoming you back soon.

Best regards,

Nadia Salvagno
Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed June 1, 2013

The first room not so great but the second much better. Ask for park views. A very solid property. Only issue I had was Concierge not super friendly. Butlers on each floor. Nice touch. Solid location. Highly recommend if you appreciate the classic touches.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Defender66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSalvagno, Assistant to the General Manager at Alvear Palace Hotel, responded to this review, June 3, 2013
Dear Guest,

Thank you for choosing to stay with us at the Alvear Palace Hotel during your recent visit to Buenos Aires.

I am sorry to learn that the first room that we assigned you was not so great and that our concierge was not super firendly. I do regret any inconvenience this may have caused to you.

As you mentioned that we highly recommend, I sincerely hope that you will consider staying with us again in the future. On such occasion, please feel free to contact me directly if I can be of any assistance in arranging your stay.

Best regards,

Nadia Salvagno
Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sao paulo
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

the hotel is amazing, super clean, amazing spa features and gym with kinesis, perfect location, butler and the perfect sunday brunch.
you are always welcome and i stayed at alvear more than once.
worth value.
real traditional luxury.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marcquadros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSalvagno, Assistant to the General Manager at Alvear Palace Hotel, responded to this review, June 3, 2013
Dear Guest,

Thank you so much for your wonderful review.

It will be a pleasure to share your comments with my colleagues and we sincerely hope to have the pleasure of welcoming you back to The Alvear Palace Hotel in the near future.

Kind regards,

Nadia Salvagno
Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 26, 2013 via mobile

Expensive as it may seem, the afternoon tea is faultless! From the smartly attired, white glove-wearing waiters to the delicious cakes, this is a real treat to be enjoyed be people of all ages.
We opted for the champagne afternoon tea option, and being Londoners with a penchant for tea, enjoyed the traditional English style of afternoon tea here. The scones were yummy, sandwiches soft and tasty, and selection of cakes plentiful - we particularly appreciated the option to take a cake home after gorging on scones, sandwiches and gateaux! The champagne adds a glamorous touch to an already classy affair.
We loved the beautiful setting - instantly transported to the 1930s!
Staff were polite, smart and helpful. Overall a fabulous experience and unlike any other you will find in BA.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leahvalentine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSalvagno, Assistant to the General Manager at Alvear Palace Hotel, responded to this review, June 3, 2013
Dear Client,

It will be a pleasure to share your comments with our team, and I know that the waiting staff, the executive chef and the pastry chef will be extremely grateful for the trouble you have taken to share your positive impressions regarding the high levels of service and the quality of the food you experienced.

Regards,

Nadia Salvagno
Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bilthoven, The Netherlands
Level Contributor
190 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

We knew when we go to B.A. we want to stay at The Alvear and we don't regret our choice. The interior is amazing and so is the friendly service from all the staff. Breakfast in the winter garden is also an experience and we don't complain about the variety of food!!
We aren't the only guests which love the hotel, see the picture. You can walk to Recoleta and the expensive shopping mall, Patio Bullrich, in the neighbourhood. But it is also easy to take a taxi to the different parts of B.A. or book a trip at info@ontdekbuenosaires.com. We start and finish our trip through Argentina in The Alvear and we were very glad about this choice.

Room Tip: We had room 438 at the start and a room at the 5th floor at the end of our trip. Both rooms are spac...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank georgebilthoven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSalvagno, Assistant to the General Manager at Alvear Palace Hotel, responded to this review, June 3, 2013
Dear Guest

Thank you for choosing to stay with us during your recent visit to Buenos Aires.

We greatly value your feedback and I do hope that we will have the pleasure of welcoming you back in the future.

Nadia Salvagno
Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 11, 2013

We stayed here on our second trip to Buenos Aires since last year there was no space, and now I can understand why. This hotel is a classic- a real icon in the world of chic and comfortable hotels worldwide. Definitely worth a stay here, not only is the staff perfect in their politeness and competence with languages, but the service all around is exceptional. Spacious rooms and gorgeous marble bathrooms with all you can ask for. We didn't have a meal at the hotel, but we can definitely vouch for the breakfast in that gorgeous courtyard and drinks in the bar! Great place to stay in BA!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSalvagno, Assistant to the General Manager at Alvear Palace Hotel, responded to this review, May 15, 2013
Dear Guest,

Thank you so much for your review on Trip Advisor. It’s always a nice feeling when we read reviews like yours it makes our team feel very proud.

We look forward welcoming you back on your next visit to Buenos Aires.

My kindest regards,

Nadia Salvagno
Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alvear Palace Hotel

Property: Alvear Palace Hotel
Address: 1891 Alvear Avenue, Buenos Aires 1129AAA, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Buenos Aires
#1 Romantic Hotel in Buenos Aires
#2 Business Hotel in Buenos Aires
#4 Spa Hotel in Buenos Aires
#8 Luxury Hotel in Buenos Aires
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Alvear Palace Hotel 5*
Number of rooms: 206
Official Description (provided by the hotel):
The Alvear Palace Hotel is situated in the most elegant neighbourhood of Buenos Aires, La Recoleta. It is an area of extensive parks, wide avenues, and luxurious architecture in a classical style, where the best restaurants, cafes, antique shops and boutiques of Buenos Aires, are to be found. Some of the main museums and cultural centres are close by, and the financial area is only five minutes away.A symbol of elegance is bornOriginally built as a luxury hotel to accommodate the increasing amount of European visitors arriving in Buenos Aires at the time, the Alvear Palace was transformed in 1932 into a model of the highest expression of refinement. The majestic rooms and suites, as well as the lobby and public areas, are reminiscent of the Louis XV and Louis XVI styles, which are evident in the furniture, the crystal chandeliers, walls decorated with gold leaf and works of art of famous artists.The eleven-floor luxurious building with five basement levels stands as an undisputed symbol of the city, on the corner of Alvear Avenue and Ayacucho Street.The second foundationContinuous work and dedication, guided by the maximum standards of international excellence, led to the designation of the Alvear Palace Hotel as a member of the Leading Hotels of the World in 1993, an organization that recognizes the best hotels in the world. ... more   less 
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Also Known As:
Alvear Palace Buenos Aires
Hotel Alvear Palace

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