Stayed two nights in mid-January, 2013
The Sofitel Buenos Aires is set in a quiet residential street in the northern part of Buenos Aires, two blocks from the French Embassy, on Arroyo Street. It is within easy walking distance of several restaurants, the opera house, the monastery and the pedestrian shopping street (Florida Street)
Short version: The Sofitel Buenos Aires is a classy hotel conveniently located within walking distance of several major attractions. Staff are friendly and efficient, fulfilling any reasonable request in a timely manner. Rooms are well appointed and comfortable.
Getting there: The hotel (as far as we know) does not operate a shuttle to the large international airport (which is about a 45 minute drive from the hotel). There are several relatively inexpensive options such as the public bus. Best advice: Review your options before leaving home, and have your transfer planned prior to arrival.
Accessibility: Accessibility for the mobility impaired was good. There are no stairs going into the hotel, and the main reception desk, restaurant and bar are all on the same level, All other floors are accessible by elevator. Larger power wheel chairs may have difficulty getting into the elevator as they are rather small with little room to maneuver. There are many door men to assist with luggage and other packages. Be sure to ask for an accessible room when booking.
Check in: quick and efficient. Front desk staff are friendly and professional. The hotel will ask for a credit card for “”incidentals” ; however what they do not tell you is that in reality they are putting a $300 USD charge on your account immediately “just in case.” While it is true that they issue a “refund” after your departure for the $300 minus any charges (such as items from the minibar) that they think you incurred they are not as quick to issue the refund as they are to place the charge. Check your bill carefully before you leave as they had charged us for items from the minibar that we did not take/use. They quickly corrected the bill when it was pointed out to them.
Electrical power: Power is 220. Many newer electronics such a computer, can be used on either 110 or 220. For those items only a plug adapter is necessary. The plug style is that used in Australia. Be sure to bring a converter as well as a plug adapter for any items that only run on 110.
Rooms: The rooms are of a nice size with separate bathrooms, and a desk/chair for doing whatever work/computer use you need. There is free WiFi in guest rooms, and a “business center” available. Theoretically you can print from your room to the printer behind the main desk; unfortunately while we were there no one could figure out how to make it work. Hotel staff printed out our boarding passes for us and delivered them to our room.
There were two closets in the room we were in. The closet contains heavy terry cloth robes, and terry slippers (perfect for after bathing), a small safe, the hair dryer, laundry bags and a few wooden hangers (It would have been nice to have more) There is no iron in the closet; however the hotel will provide one upon request. There is a large screen TV in the bedroom area, and an alarm clock.
Bathroom: There is a walk-in shower but no tub in our room (some rooms do have tubs so if this in important to you, be sure to request a room with a tub when booking). Whichever you choose, beware that the tile floor in the bathroom is quite slippery when wet. The towels and toiletries were top notch. Like many hotels now, you are asked to re-use towels when possible. Hanging them up indicates you will re-use; placing on the floor means you want fresh towels.
Restaurant: we only ate breakfast in the restaurant. It is very nicely appointed. There is a very interesting cold buffet, containing many usual breakfast items such as mini muffins, fruit, rolls, bread, yogurt etc. as well as less traditional items such as cheese cake. One can also order from the menu which contains traditional items such as Eggs Benedict and waffles as well as some more interesting items. The staff in the restaurant were very nice and most accommodating, going to the bar to get an energy drink when requested, and reheating a portion of steak left over from the night before to go with son's meal. In the evenings we went out to popular Argentinian restaurants (more on that in another review).
Dressing in Buenos Aires: Read a lot of advice on this topic before going. It was very hot in Buenos Aires at the time we were there, with high humidity.
1. Shorts and neat t-shirts and polo shirts were seen along the streets during the day on both men and younger women. More mature ladies wear dresses. We compromised and wore skorts giving the appearance of a skirt but with the comfort of shorts. Dress shorts are definitely acceptable; cut off jeans shorts are not except on the youngest of visitors.
2. Tennis shoes/sneakers were seen everywhere on all ages during the days. In the evening they were seen mostly on the younger crowd. So if you plan of doing a lot of walking during the day, wear what is comfortable for you. In the evening when going out to dinner, wear a comfortable shoe or sandle that is a bit more dressy.
3. Dressing for dinner: business casual seemed to the rule in restaurants in the evening. Gentlemen need to have a collared shirt--polo shirt or button down—no jeans especially if you are going to one of the nicer restaurants downtown. In the evening dresses are definitely preferred for ladies.
Bottom line: wear what you feel comfortable in provided it is well fitting (not the place for baggy jeans/shorts that expose underwear) and does not have offensive sayings, pictures, etc Clean and neat is the look to aim for.
- Official Description (provided by the hotel):
- Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more less
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- Also Known As:
- Sofitel Buenos Aires Arroyo Hotel Buenos Aires
- Buenos Aires Sofitel