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“After more than 10 stays”

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Plaza Hotel Buenos Aires
Ranked #102 of 446 Hotels in Buenos Aires
Bogota, Colombia
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“After more than 10 stays”
Reviewed May 8, 2013 via mobile

After having spent more than 10 stays at the hotel I have learned to love something's and hate others.

Let me share some experiences: first if you aren't a gold member or better you will probably spend the night in a humid and nasty place like the first floor inside rooms, also the staff is generally friendly with the exception of Veronica at the front desk who treats you like you are scum even after figuring out you are a gold member. Also the locks fail I'm currently sitting outside my room for the last 15 mins waiting for someone to fix the lock, I've had problems with the pipes water runs scalding hot and then freezing cold, they must have from the 19 century. They have some nonsmoking rooms that smell like ashtrays i dont think they clean the place much. Dont think of using the floor house phones, most are damaged. Also if you book a car they will wait for 30 mins and they will leave leaving you with a problem as getting a taxi at 4am to catch a flight is hard and also they will charge you over 400 pesos for your convenience. The executive lounge is good and a place to stop for snacks and a complementary glass of wine. Hope you have a nice time here and remember there are better places nearby and also some worse. I would definitely choose the Hilton.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank camilor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Bangkok
Level 6 Contributor
177 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed May 6, 2013

First the had problems findiing our reservation. First thing before we where even asked our name we where asked for a credit card. When we got to the rooms EXECUTIVE FLOOR, we found our rooms very, very, very small, the king size bed filled out the whole room. Kleenex where empty, Mineral water in the bathroom comes with an extra of 40 pesos (THIS IN AN EXECUTIVE FLOOR ROOM) Best is the Minibar, different Mineralwaters, guess, Argentina has gone anti alcoholic, may be because they now have an Argentine Pope? My God, what a poor plave, never ever will I go here again or recommand it even to my enemies. Poor standard, Marriott, this place shames your name!

Room Tip: dont even think of coming here ever if you look for a first class hotel in this beautifull city, go...
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank IbnBatutta3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wooloomooloo
Level 6 Contributor
381 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed May 4, 2013

The Marriott Plaza BA is a classy hotel in a great Retiro location at the end of the Florida shopping street. Some of the rooms can be a little dark and musty, not helped by sombre, heavy furnishings, but by and large, the worst you can say about this hotel is that it has some faded charm in parts (much like BA itself...) Certainly, the grand old building is historically and architecturally significant.
The staff have always been good to me on my multiple visits, so I am happy to recommend this hotel.

  • Stayed April 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank dr_iggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 5 Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 3, 2013

We almost didn't stay here because of the many bad reviews that I read, but, since I love Marriott hotels, I decided to give it a change. To our surprise, it was much nicer than expected and a very pleasant stay. Maybe because we are gold members, we were given a nice corner room with a good view of the park that was clean and spacious for an int'l hotel. Yes. The hotel is very historic/old so some things are to be expected, but it was quite charming none the less. My expectations are different from U.S. to Int'l hotels even for Marriotts, so that helps not to be disappointed. As long as the room is clean, the water pressure is good, and there are no major issues, I'm fine. And believe me, I can be hard to please. The concierge lounge was a good experience and the food/snacks were good. The crossiants/cream cheese pastries were very very good! Service from housekeeping, front desk, concierge, etc. was very good and helpful. The location of the hotel is excellent! The gym was nice. We caught the bus from the airport to the hotel which was a bit of a challenge but we made it and it was very cost efficient, however, it did take over 1 1/2 hrs. on the public bus to get there and it was a long ride with a crowded bus from time to time. We didn't know how far the hotel was from the bus stop at Plaza DeMayo so we walked to the hotel which ended up being quite a walk in the hot sun with luggage and construction on the streets. That was indeed a challenge but there again, we saved alot of money and had something to laugh about once we arrived at the hotel. Walked approx. 2 miles but it was an easy/straight walk. We also took the public bus back to the airport but this time, we took the subway near the hotel to the bus stop which was at another location a little north of Plaza DeMayo on a Sunday morning. The subway ride was just fine but there were some panhandling children who we gave our remaining coins/money to. I forget the bus # but it was easy however there are two buses with similar #'s so if you choose this option, be sure to clarify the exact bus # or inquire with the non-english speaking driver (using gestures if you need to like I did) to ensure the right bus. Feel free to contact me for specific info. if you need more info. We ate at two restaurants and enjoyed both of them: LasNazarenas (the best grilled veggies I've ever had! and the rib eye steak was good but a little too fatty and the price was more expensive but the atmosphere was better here) and El Establo (very good rib eye steak and the price was more reasonable here but no grilled veggies available and the atmosphere was quaint but nice) steak houses. We walked all over downtown and surrounding areas with lots of sites. Oh, we walked to the beach which was indeed a long walk from the hotel through the nature forest trail which was very long as well, then we finally reached the water and to our disappointment, it was some of the murkiest water we've ever seen. not worth the long hike but it was still a fun adventure. We always look on the bright side of things and enjoy it all even when it's not what we hoped for. Felt safe overall and had a great time! Definitely would stay in this hotel again and visit this big nice city!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FayeCincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 3, 2013

Our group of 30 stayed in the Marriott plaza hotel for 2 nights. Hotel had a classy old feeling to it. Rooms were large and beds were wonderful to sleep in except the shower kept on turning cold in the middle. Elevators need some maintenance also as one of them opened uneven to the floors.

Loved the location as it was walking distance to Florida street. You have to be careful walking the street though. Two guys were about to grab my neck from behind-- it was a good thing that my friend was walking behind me and he gave the 2 guys a dirty look and they scuttled away.

Appreciate that there was free wifi access in the lobby. Over-all a lovely stay.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JYTiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine
Level 6 Contributor
117 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed April 30, 2013

The location of this hotel is fantastic assuming you want to be in the middle of the tourist area of Buenos Aires. Located close to Calle Florida, you can easily walk to the main attractions surrounding the hotel...Recoleta, Eva Peron's tomb, Galleria Florida etc. Having said so, the rooms are very dark and hot water is hard to come by in the showers or bath. The service is what you would expect in America good but not fantastic. Rooms are comfortable; however, if possible ask for a room with a large window. Most travelers seem to be there on business or traveling from the US.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Desiree K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 27, 2013

Stayed at this hotel for business April 2013. Location is good near attractions, business and government. The building itself is quite old (historic) and thus a bit quirky- as example to get to the elevators from the lobby one must go up or down one flight of stairs. Definitely not friendly to those with disabilities. The interior of the hotel was showing its age. Although I was upgraded to a very nice suite, the carpet and paint were in need of repair. I like the Marriott chain for its consistency and this one was not consistent. If returning to Buenos Aires I would stay at the nearby Sheraton (new USA-style skyscraper) or Hilton which is very nice and has a great location by the scenic river area with shops and dining.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WalrusOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza Hotel Buenos Aires

Property: Plaza Hotel Buenos Aires
Address: Calle Florida 1005, Buenos Aires C1005AAU, Argentina (Formerly Marriott Plaza Hotel Buenos Aires)
Location: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#67 Luxury Hotel in Buenos Aires
#81 Romantic Hotel in Buenos Aires
#89 Business Hotel in Buenos Aires
#96 Family Hotel in Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Plaza Hotel Buenos Aires 4.5*
Number of rooms: 318
Official Description (provided by the hotel):
Discover the beauty of Argentina's most distinguished hotel, the Plaza Hotel Buenos Aires. Conveniently located in the heart of Buenos Aires just steps from Calle Florida shopping area and overlooking the Plaza San Martin, this Buenos Aires hotel offers exclusive guest rooms amenities with the best high speed Internet access and Wi-Fi. Guests can enjoy the culture of the Retiro District's businesses, shops and restaurants as well as experience the tango dance in Buenos Aires. With nine ballrooms, our elegant hotel provides the perfect venue for any type of Argentina group meetings and memorable events. The Plaza Hotel houses the five-star Plaza Grill, known as one of the best Buenos Aires restaurants. Guests can also unwind at the Plaza Bar, chosen by FORBES as one of the top hotel bars in the world. Whether staying at the for business or pleasure, you are in the perfect place for a memorable experience. ... more   less 
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Also Known As:
Marriott Buenos Aires
Buenos Aires Marriott

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