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“A Nightmare”

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Hotel Comfort Baires
Ranked #433 of 447 Hotels in Buenos Aires
Tres Rios, RJ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A Nightmare”
Reviewed July 30, 2009

Having stayed at other Days Inn hotels in the US I had very high expectations of having the opportunity to enjoy cheap yet good quality hotels within South America.

However, it did not happen. The hotel facilities, cleanliness and breakfast completely failed at meeting any hotel and catering trade standards. For instance, there was a pile of boxes full of crockery in the hotel restaurant, and one could tell it has been there for quite a while based only on the thick layer of dust. Not to mention the ripped, worn out bath towels and the unusual smell coming out of the pillows.

The staff was attentive, but there was no infrastructure for them to solve the problems I complained about.

Honestly, I would have searched for another hotel at the moment I arrived if I had the time (it might have not been worth it as I was on a very short trip). It truly has been an awful experience.

  • Stayed July 2009, traveled as a couple
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mata_Tudo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Comfort B, General Manager at Hotel Comfort Baires, responded to this review, September 9, 2013
The hotel has gone thru a complete renovation by January 2013 by its new management team. The facilities are fully functional, and are put out of order when they are not. The breakfast has improved, we utilize top croissants and bread, and all the products utilized are top brands such as Ilolay for all our milk products. No boxes are visible in the breakfast lounge.
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190 reviews from our community

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    59
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Finnish first
  • German first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dewsbury, West Yorkshire, England,
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 26, 2009

I used Days Inn because I stayed in these hotels many times when travelling in the US. This hotel was disgusting and utterly rouined my trip to Argentina. I didn't want t go back to my room at night. It was filthy. The mattress had a protective cover on it which was disgustingly filthy and stained with !! The bathroom was small and again filthy. It was so small you could hardly use the WC. I would rather sleep on the streets than stay at this hotel.

  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Julie59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this review, July 27, 2016
Google Translation
El hotel al dia de hoy ha sido totalmente renovado, las fotografías son las actuales sin ningun tipo de photoshop, ojalá nos dé la oportunidad de poder brindarle un buen servicio en una próxima ocasión.

LT Gerencia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Buenos Aires hotels

Belo Horizonte
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 30, 2009

The hotel is great if you would not mind giving away a little confort in order to have cheap quality time in Bs As. Although rooms were indeed smaller than average hotel rooms, it succeeded very well on its task of being just a place to hit the sack and take a shower. My room was clean and so were my towels/sheets, replaced every day. There's a great café just across the street and a complete supermarket nearby. AC did not work, I however asked for an air fan ("ventilador", in english Ben-tee-lah-der) which was rapidly granted. What breakfast lacks in variety it has in quality, excelent media-lunas, great orange/pomelo juice and strong black coffee. Very importantly, perhaps the biggest advantage of all, the location is superb, having almost all interesting places to visit a nice walk away.

I say you should save the money you would waste by having a small fridge in your room (which you will probably not use) and buy tickets for a tango show.

  • Liked — Location, helpful staff, strong hot shower
  • Disliked — Can't complain actually!
  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank idkyourname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this review, July 28, 2016
Google Translation
Muchas gracias por tomarse el tiempo para calificar nuestro hotel. Día a día nuestro personal trabaja en pro de mejorar sus servicios, para que nuestros huéspedes tengan una estadía placentera. Esperamos tenga en cuenta nuestro hotel en su próxima visita a Buenos Aires.

LT Gerencia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
la
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 11, 2009

We used this hotel as part of a three city package from Virgin Vacations.  We had really enjoyed the other hotels.  We asked to have a superior room - which they told us we had.   We wouldn't have been able to get in with our suitcases in any room smaller than this one.  This room was tiny.   The clientel were very chic but this hotel was very old and creepy.  No way to get into the breakfast room if you couldn't navigate some very steep stairs.  The staff was very nice and helpful.  Very central to the downtown but it closes up at night.  Very few restaurants open nearby.  There is a wonderful supermarket 1/2 block away.  We did find a superb Chinese restaurant that we could see from our 9th floor room.  Thank goodness we had a condo booked for a week in Palermo after this room which was as fabulous as this was seedy.

Stayed October 2008
Helpful?
Thank swissmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this review, July 28, 2016
Google Translation
Gracias por sus comentarios, serán tenidos en cuenta para mejorar nuestros servicios y lograr que nuestros pasajeros tengan una estadía placentera, ojalá nos dé la oportunidad de poder brindarle un buen servicio en una próxima ocasión.

LT Gerencia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southwold, United Kingdom
Level Contributor
617 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 513 helpful votes
Reviewed December 23, 2008

Terrible, Terrible Terrible
Do not stay at this hotel
The room was tiny, it stank
no ac
the bathroom was tiny and grubby
the bedroom carpet was very dirty
lots of noise from outside
with one exception the staff were poor and unfriendly
We returned to the hotel one evening at 10 pm. the doors were locked, it took us twenty minutes to get someone to come and unlock it
Everything you read in the reviews on here is true
i wish i had taken more notice

  • Liked — nothing
  • Disliked — everything
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank alfie50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Comfort B, Director de Recepción at Hotel Comfort Baires, responded to this review, July 28, 2016
Google Translation
El hotel en el año 2015 fue totalmente remodelado, las fotografías publicadas por nosotros son las actuales del hotel sin ningun tipo de photoshop, ojalá nos dé la oportunidad de poder brindarle un buen servicio en una próxima ocasión.

LT Gerencia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
212 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed September 3, 2008

We have been there for only 3 days. We wanted to give it up just in the first minute that we arrived there, even if we had to loose all the money we spent. The room was very small and didn't have any space to put the luggage. There was an old carpet with mould's smell and the walls needed a new sink. The walls were to thin that we could hear anything that the other people were talking or "doing" in the room beside us.
We tryied to change the hotel, but it was impossible. No vacations! We really had to used the hotel only for sleeping, late in the night.

  • Liked — The last day !
  • Disliked — The whole room.
  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Service
Helpful?
1 Thank Luisoliveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this review, July 28, 2016
Google Translation
El hotel en el año 2015 fue totalmente remodelado, las fotografías publicadas por nosotros son las actuales del hotel sin ningun tipo de photoshop, ojalá nos dé la oportunidad de poder brindarle un buen servicio en una próxima ocasión.

LT Gerencia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 29, 2008

Worst experience ever. Dirty, old, tiny and warm like hell. Poor breakfast, you need to wake earlier to take some extra bread or media lunas. The air conditioner didnt work during the 4 days we stayed there (really warm summer), The staff couldnt help us and didnt give a crap for this problem. Dont stay there!!!

Stayed December 2007
Helpful?
Thank SharkII-rj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this review, July 28, 2016
Google Translation
El hotel en el año 2015 fue totalmente remodelado, las fotografías publicadas por nosotros son las actuales del hotel sin ningun tipo de photoshop, ojalá nos dé la oportunidad de poder brindarle un buen servicio en una próxima ocasión.

LT Gerencia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Comfort Baires

Property: Hotel Comfort Baires
Address: Calle Viamonte 1501, Buenos Aires C1055ABC, Argentina (Formerly Days Inn Comfort Centro)
Location: Argentina > Capital Federal District > Buenos Aires > San Nicolas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #433 of 447 Hotels in Buenos Aires
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Comfort Baires 3*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Comfort Baires offers convenient accommodation in Buenos Aires´s downtown. All rooms have cable TV and free Wi-Fi.Accommodation provided by Hotel Comfort Baires includes a safety deposit box, telephone and private bathroom, and a free computer to use in the lobby.The hotel is 700 metres from the Obelisk and 400 metres from Colon Theatre. Within 1 km there are attractions like Casa Rosada and Plaza de Mayo square, Recoleta, and Puerto Madero. Shops, bars and restaurants are plenty in the area. ... more   less 
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Also Known As:
Days Inn Comfort Centro Hotel Buenos Aires
Days Inn Buenos Aires
Buenos Aires Days Inn

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