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“Outstanding Ambassador amenities” 5 of 5 bubbles
Review of InterContinental Hotel Buenos Aires

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InterContinental Hotel Buenos Aires
Ranked #30 of 450 Hotels in Buenos Aires
Certificate of Excellence
Dallas, Texas
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Outstanding Ambassador amenities”
5 of 5 bubbles Reviewed August 24, 2014

Went to a conference at the IC. Arrived at the hotel at 10 AM. Constanza found me a suite right away, helped me figure out internet, and was totally efficient in every way. The meeting rooms were user-friendly. The exercise facility was excellent. The ambassador lounge was very comfortable. I arranged late check out at 4 PM at the end of the conference. The hotel car service transported me to and from the airport. So convenient in every way!

  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank flg1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalBsAs, Guest Relations Supervisor at InterContinental Hotel Buenos Aires, responded to this review, August 25, 2014
Dear Guest,

I would like to thank you for the precious time you have spent in writing this review about our Hotel.
I am certainly glad that you have enjoyed your stay with us, and I will personally give the congratulations to Constanza.
Thanks again for staying with us. As an Ambassador member, we truly appreciate it.
We hope to see you soon!
Sincerely,
Silvia Fernandez
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,180 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
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English first
Woodbridge, Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed August 20, 2014 via mobile

Here for work, a short trip,room was nicely appointed and very clean. Was situated in walk distance of everything downtown. The only improvement that ends to happen is breakfast, give more options and stop burning the French toast.

Stayed August 2014, traveled on business
Helpful?
Thank Minnettia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalBsAs, Guest Relations Supervisor at InterContinental Hotel Buenos Aires, responded to this review, August 25, 2014
Dear Guest,

I would like to thank you for the valuable time spent in writing this review. We appreciate your kind words about the room and Hotel location.
I am going to make sure that the Food & Beverage department gets the comments you have left about breakfast and French toast.
Thanks again for staying with us.
Sincerely,
Silvia Fernandez
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zofingen, Switzerland
Level Contributor
355 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 bubbles Reviewed August 18, 2014 via mobile

The Hotel lies a little off in comparison and you may need taxis quite often when exploring BA. Service is very helpful, friendly and efficient. The room, particularly the bath, showed traces of long use. The Hotel's body lotion contained a thick black hair, not mine. The pizza I had the night I arrived was still cold/frozen in the center. The breakfast has limited choices only and is not that great overall.

  • Stayed August 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalBsAs, Guest Relations Supervisor at InterContinental Hotel Buenos Aires, responded to this review, August 19, 2014
Dear Guest,

Thank you for taking the time to share your experiences at InterContinental Buenos Aires. Your opinion is very important to us, as it helps us identify areas in need of improvement. I was really disappointed to learn that you were unsatisfied with our quality of service and would like to apologize for any inconveniences.
Each point with bad experience have been forwarded to each of our department involved, they will take the necessary measures to prevent similar situations from occurring in the future.

We would like to thank you, and we hope we can provide you with a better service at your next stay.

Yours sincerely

Silvia Fernandez
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 9, 2014

I return on a regular basis to Buenos Aires on vacation, at least once to three times a year. One major draw to coming back is coming to the Intercontinental...feels like a second home. Really professional and attentive staff. They make the stay a pleasure. Been here two months and look so very forward to coming back soon!!!

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank ErickChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalBsAs, Guest Relations Supervisor at InterContinental Hotel Buenos Aires, responded to this review, August 19, 2014
Dear Guest,

What a delight to read that you have a fantastic experience at InterContinental Buenos Aires every time you visit our city. Thank you for staying with us and for taking the time to document and posting review about your stay. We really value your feedback.

We are more than pleased to welcome you back when the opportunity comes.

Best Regards,

Silvia Fernandez
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed August 4, 2014 via mobile

Great hotel to stay un Buenos Aires, staff is Mazing, place is beautiful including rooms, they are very well fitted, elegant in all ways.
Menu could improve, and breakfast could be changed from time to time.
If you are not IHG member ( go list yourself) you will pay 21 usd for 48 hours 5 MB/sec internet.
Its got business center very nice set up.
Health room has a extra charge.
Its not the best location, but its not far away from many tourist places.

Stayed August 2014
Helpful?
Thank Gerardo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, September 6, 2014
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
239 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 bubbles Reviewed July 23, 2014 via mobile

This hotel features very nice lobby which had a grand piano.
Walking distance to Florida street and pink house.
I didn't dine at the restaurant but my friend did and he mentioned food being not so over priced and good.
Infamous cafe tortoni is also walk distance so definitely recommend going there as well.
Room is nicely decorated with vintage tone of furnitures.
Good to stay here for business .

Stayed July 2014, traveled on business
Helpful?
Thank Rurina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, September 6, 2014
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adrian, Michigan
Level Contributor
2,123 reviews
260 hotel reviews
common_n_hotel_reviews_1bd8 822 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

This was a terrific hotel in a very good location in city center Buenos Aires. I am an IHG Platinum member and that influences my choice in hotels. But I have to say, loyalties aside, that I was very impressed with the facilities and service and I certainly enjoyed my stay very much.

It started with the fact that I could arrange with the hotel for pickup at the airport. A couple of emails were all that were required to pre-arrange the service and I was picked up without any issues at Jorge Newbery. My son flew in separately to Ministro Pistarini and pickup there was also easy to arrange.

I was checked in quickly upon my late-night arrival by a very efficient and friendly gentleman at the front desk. He made a call to the Night Manager, who came out to welcome me personally to the hotel. That was impressive!

The facilities were older but conveyed an air of gentrification that was quite pleasing. The lobby area was nicely done and the hotel hallways were pleasant as well. The lounge was also a comfortable space that provided good views of the city.

Our room was spacious and clean with two double beds and a small sitting area with a sofa. The amenities worked well during our stay including the WiFi. The work area provided a decent space in which to function and the beds were sufficiently comfortable for us to sleep well. The DirectTV was also nice as it had some English-speaking television and movies.

The location of this hotel was great as it was within walking distance of many fine restaurants and many of the more popular attractions in Buenos Aires. It was also within easy reach of a subway stop and we made use of this proximity very effectively once during our stay.

Checkout was quite easy and fast and we took advantage of the hotel car service once again to the Pistarini Airport. The rates were very reasonable for the quality of the hotel as we were able to stay on average for just over $150 USD per night. That was a bargain in my book.

I will definitely stay here again for my next business trip to city center Buenos Aires. I would highly recommend this hotel to anyone who has a similar need for a hotel for business or Holiday. Our experience was quite positive.

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalBsAs, Director de Recepción at InterContinental Hotel Buenos Aires, responded to this review, September 6, 2014
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback.
Thanks again for staying with us. We hope to see you again soon!
Sincerely,

Celina Vesprini
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Hotel Buenos Aires

Property: InterContinental Hotel Buenos Aires
Address: Moreno 809, Buenos Aires 1091AAQ, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Montserrat , El Centro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Buenos Aires
#16 Family Hotel in Buenos Aires
#22 Luxury Hotel in Buenos Aires
#24 Business Hotel in Buenos Aires
#39 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Hotel Buenos Aires 4.5*
Number of rooms: 309
Official Description (provided by the hotel):
InterContinental Buenos Aires brings five-star, 1930s-style elegance to Old Town. It s easy to feel the Argentinean spirit when you re so close to cultural mainstays such as tango academies, theatres, traditional coffee shops and the soccer stadium. The financial district and the famous Calle Florida shopping street are within walking distance. ... more   less 
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Also Known As:
Buenos Aires Intercontinental

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