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“Great location and helpful staff!” 5 of 5 stars
Review of Serena Hotel

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Serena Hotel
Ranked #26 of 453 Hotels in Buenos Aires
Certificate of Excellence
Long Beach, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location and helpful staff!”
5 of 5 stars Reviewed September 4, 2013

We stayed here for part of our honeymoon and loved it. It is in a great location near transportation and some very good restaurants. Everyone who worked there was very nice and helpful. There is a breakfast buffet that stays open until 11:00 so we didn't have to rush to get up to get there. For part of our stay we had a suite and we appreciated the things that made that room better like having a separate shower and tub. But both of our rooms were clean, modern looking and spacious enough. The only negatives were that the pool was broken while we were there and the "gym" was really just three machines and some 3 pound weights. We would definitely recommend this hotel to others!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Annemarie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serenabue, Gerente at Serena Hotel, responded to this review, December 16, 2015
Google Translation
Hola, Muchas gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
    236
    111
    23
    2
    3
See reviews for
32
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Morgantown, West Virginia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 4, 2013

I stayed couple of days in Serena hotel. I found it very clean and modern with a very friendly staff. The breakfast was very good specially the fruits :) The size of the room was huge and quality of furniture was impressive. the sauna and steam room was awesome. Location wise the hotel is very close to Recoleta that has so many restaurants and very entertaining place in weekends.

Room Tip: Get a room in the back, has a better view to garden and also more quieter.
See more room tips
  • Stayed September 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Razi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serenabue, Gerente at Serena Hotel, responded to this review, December 16, 2015
Google Translation
Hola, Muchas gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed August 15, 2013

If you stay at recoleta you can do almost everything walking in Buenos aires.
The hotel is walking distance to many restaurants and the price compared to the Four Seasons is really cheaper.
The hotel has a good breakfast included in the price, a nice bar for a drink and a very nice backyard garden. Unfortunately it was very cold during our stay to enjoy it.
The exercise room is not very attractive but walking around the city is a good way to spend some calories.

Room Tip: Room 610 has a nice veranda very sunny during the afternoon
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Isabela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serenabue, Gerente at Serena Hotel, responded to this review, December 16, 2015
Google Translation
Hola, Muchas gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2013

My housband was lucky enough to watch a squash championship in a nearby court and the neighborhood is quite secure on evenings so you can walk arround with no problems.
Rooms are comfortable with soft linen and towels so you can enjoy your stay in a superior way.
I would get back in future opportunities and reccomend it!

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lgoldstajn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serenabue, Gerente at Serena Hotel, responded to this review, December 17, 2015
Google Translation
Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 9, 2013

Hotel Serena is a very discreet hotel, you can pass it without knowing it is there. Once inside, it is modern in design, with nice rooms and common facilities. The location is very good, walking distance to most of the important attractions of Buenos Aires, as well as shopping streets and restaurants.
We only used the hotel restaurant for breakfast, and cannot say anything about its dinner facilities.

Room Tip: Rooms facing the backyard are very quiet.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Sverre O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serenabue, Gerente at Serena Hotel, responded to this review, December 16, 2015
Google Translation
Hola, Muchas gracias por sus comentarios, hemos mejorado el servicio de WIFI 100% siendo el mejore servico de Buenos Aires-Recoleta lo invitamos a probarlo,lo esperamos con una sorpresa exclusiva para usted, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montevideo, Uruguay
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2013

I simply love this hotel. Extremely well located, with a very cozy atmosphere, very trendy, yet small and unique. The patio outside is very nice, perfect for having a coffee or a drink either alone or with friends. The spa is also very nice, with a calm setting, and a nice indoor pool. The rooms are clean, nicely decorated, and perfect in size. This is my first choice when I am in BA. Price is OK.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PanchoRavecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serenabue, Gerente at Serena Hotel, responded to this review, December 16, 2015
Google Translation
Hola, Muchas gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Wyoming
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 12, 2013

Great place to stay in BA, quite, nice location. Nice breakfast and good service. Lovely courtyard for breakfast and cocktails. Beds were great. Staff was friendly and helpful.
The hotel is up to date with furnishings.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Karen o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serenabue, Gerente at Serena Hotel, responded to this review, December 17, 2015
Google Translation
Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Serena Hotel

Property: Serena Hotel
Address: Libertad 1617, Buenos Aires, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Retiro
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 453 Hotels in Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Serena Hotel 4*
Number of rooms: 34
Reservation Options:
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