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“Calm in the storm of a city of 10 Million” 5 of 5 bubbles
Review of Ilum Experience Home

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Ilum Experience Home
Ranked #8 of 451 Hotels in Buenos Aires
Certificate of Excellence
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Calm in the storm of a city of 10 Million”
5 of 5 bubbles Reviewed May 7, 2013

This is a small 16 room hotel in the Hollywood Palermo district of Buenos Aires. I had the best sleep of the year in this hotel. The beds and sheets are A+. The breakfast is fabulous. A mixture of local pastries, fresh fruits, yogurt and cereal, coffee, juice, and eggs and lattes made to order! Thank you Carolina! We held a wine reception for our daughter's friends in the back Zen garden and the Hotel was so obliging. They are many nearby restaurants to choose from. You can dine well for $10-15 dollars here.

We stayed four nights in the room with the balcony and loved being able to go outside in our private space. We were there in April. We used the spa on the top floor under the stars. We stayed one night after coming back from Iguazu Falls in a room without a balcony and it was the same size and comfort, just without the balcony.

There is some construction next door that starts around 8:30 am. We were up anyway, or slept through it so it did not bother us. Taxi and bus service is plentiful. Just walk to the corner for a cab, or two blocks for the bus 111 that takes you down town for fifty cents.

Thanks to Robson for his welcoming smile and english language skills. We felt right at home, yet somewhere exotic too.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Huskym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 reviews from our community

Traveler rating
    206
    58
    5
    4
    0
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed April 13, 2013

We spent four fantastic days in this very pleasant boutique hotel. The location in Palermo is excellent and the hotel has a very relaxing atmosphere.

The service was impeccable and very friendly. Thanks to Gustavo and Carolina that made our week in Argentina a true pleasure.

We will come back.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SweCro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

We stayed at Ilum during Christmas Holidays and were very nicely surprised with everything: location (many great cafés and restaurants around), beautiful modern design of the hotel and great staff. We did not notice anything that we did not like. The hotel was very clean, breakfast was amazing and the staff was so helpful in everything - explaining what to see in Buenos Aires as well as helping to arrange the taxi to the airport. We even got some holiday treats and they advised us on where to have dinner on the Christmas Eve as most of the restaurants were closed. In addition to everything, the hotel has a small rooftop with hot-tub, where you can take a break in the evening. You only need to call the reception and reserve it few hours in advance.
We loved it and would definitely be back!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OK_NY2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
145 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 bubbles Reviewed March 3, 2013

We spent two nights at Ilum at the end of a trip to Patagonia. It's a very chic, comfortable small hotel with gorgeous interiors (with an Asian touch). The rooms are huge with comfortable beds, great showers with plenty of hot water, robes, etc. The breakfasts (included in the price) are impressive - pretty much anything you could want: cereals, fresh fruit, yogurt, about 15 different kinds of croissants, breads, cookies and pastries; eggs made to order.
Ilum is located in Palermo Hollywood, the slightly less commercial part of Palmero. We personally preferred this to the louder and more crowded Palermo Soho (which is an easy ~5-10 min walk away). And there are plenty of great little cafes and restaurants in Palermo Hollywood - in fact, one of the best new restaurants in the city, Tegui, is located just a few blocks from llum (expensive but worth it).

Finally, the staff were absolutely fantastic and spoke terrific English. I would recommend Ilum and would stay here again.

A few minor downsides:
- We opted for garden rooms which were supposedly quieter but the ongoing construction (starting at 7am each weekday morning with jackhammers, power saws) was disturbing even with earplugs.
- The cute rooftop deck with the hot tubs is kept locked; you need to reserve it in advance with the front desk.
- They advertise a "wine bar" on their website but this doesn't exist. The "bar" is the breakfast area and it's not really open the rest of the day like Hotel Home's is. They are happy to make you a cocktail or serve you a beer but it's not really a lounge at all (and they don't have wine). That said, it's not a big deal since there are plenty of other great little cafes nearby (for wine, try the little French bistro on Nicaragua around the 5944 address - it used to be called Lobby Wine Bar and they have about 30 selections by the glass). We also really liked a bakery called Darma at Arevalo and Nicaragua for excellent empanadas, sweets and other lunch items to go.
- Another reviewer noted the high price of the taxi to the airport if arranged through Ilum. We had the same problem but weren't able to hail one on the street so we had to go with their service which was $258 ARS (including tolls; especially high b/c we had paid $220ARS (including tolls) from EZE to Ilum). The other reviewer paid $150 ARS by hailing one on the street. There are also other services with better rates (under $200) but you need to book a day in advance.

Room Tip: With ongoing construction behind the hotel, request a terrace room if you're looking for a quiet...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aml888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed March 3, 2013

A nice boutique hotel in Palermo Hollywood with plenty of restaurants and bars in the locality. Staff were pleasant and helpful.

Room was bright and clean. Rooms at the rear are quieter than those facing the street but major building works next door meant we were awakened at 7am each weekday morning.


Excellent breakfast.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KingsFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

This hotel was amazing. Beautiful, clean, peaceful. The rooms were spotless, and the beds were very comfortable. There was free wifi and free netbooks for the guests. The breakfast had a huge variety, including eggs made to order. It lasts until 11am, which is great. The location is great. I would come back here for sure.

As others mentioned, the service was extraordinary. Gustavo and Catalina were our heroes - they did so much research to book us restaurants and spa reservations. They went above and beyond and did everything they could to make us comfortable.

Now the caveat: Monday-Friday there is construction during the day. If you're an early riser and are going to spend most of the day out and about, it won't affect you. If you want to sleep in, I recommend you stay in the terrace room during the week. The construction can be heard from some of the garden rooms in the back but not in the terrace rooms in the front. The terrace rooms were fine noise-wise (and I'm a light sleeper). You could here some street noise but really nothing exceptional. The garden room on the weekend was very peaceful.

Room Tip: Choose the garden room on weekends and the terrace rooms during the week.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jemima2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 23, 2013

Stayed in Ilum for 5 nights in Feb and thought it was fantastic.
Rooms: really clean, huge bed, modern finish, lovely attention to detail. Garden view room best.
Jacuzzi: worth a visit on the roof. Really peaceful little oasis.
Location: walking distance to any areas in Palermo. Cab journey needed to San Telmo and Retiro. Some great restaurants near by.
Staff: some of the most helpful and friendly staff I've encountered. Gastavo on reception was fantastic at finding any bit of info we required... Need a dinner reservation they will sort it all out. Even after we left he emailed us with info to help with rest of our trip.
Breakfast: lots of choice. Eggs, hams, cheese, breads, croissants, cakes, fruits, biscuits.
Would definitely recommend!!

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jormurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ilum Experience Home

Property: Ilum Experience Home
Address: Bonpland 1762, Buenos Aires C1414CMV, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Palermo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #8 of 451 Hotels in Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ilum Experience Home 4*
Number of rooms: 12
Official Description (provided by the hotel):
The importance of a first step is that it would mark the way we are heading. That's why choosing Ilum is understanding that our reality doesn't nourish itself from our yesterday or our tomorrow, today is forever today, it is here and now where I choose to be. Ilum is a place with no pressures, a place where we found that the most important thing is to allow ourselves to enjoy of the best, what we receive in life is a consequence of what we give, that is why in Ilum experience home what we give is our priority. ... more   less 
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