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Duque Hotel Boutique & Spa
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Reviews (1,424)
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All reviewsscalabrini ortizcoffee machinesmall poolpalermo sohosmall hoteldon juliomade to order eggshome away from homebreakfast roomfew blocksthe hotel stafffront desk staffmaking reservationscommon areasbreakfast was excellentfresh fruitsubway station
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Reviewed July 1, 2013

It depends what you are into but if you like small hotels (16 rooms) with quirky decor and personalised service then this place is hard to beat. The rooms are compact but tastefully decorated and the beds immensely comfortable. The general decor is stylish and comfortable with some quirky additions. the spa is great for the size of the place. Best of all are the staff; friendly and super helpful. I cannot recommend this place highly enough - they deserve top place on Trip Advisor.

Room Tip: No real advice here - I had the basic room which was really comfortable.
  • Stayed: June 2013, traveled with friends
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Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duque4364, Director de Relaciones con Clientes at Duque Hotel Boutique & Spa, responded to this reviewResponded September 8, 2013

Dear Guest,

Thank you for posting your feedback about your recent experience with us.
Our guests’ opinion is the most important thing for us, it seems that you really enjoyed your stay with us, and that makes us extremely happy and proud of our work. Greetings from all of our staff and we hope to serve you again some other day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

Great hotel in Palermo, BA. Superb location for winding back after hectic days in the city. Staff are perfect, great English, and happy to help in any way.

The room (apparently) was one of the smaller ones. (Room 106). But it was big enough to have a bed, TV, fridge, ensuite, so absolutely all you need. Dressing gowns provided for trips down to the spa (hot tub, sauna, multi jet shower) which was free and again a real benefit to a hectic stay in BA. We used it every day.

There's a bean-to-cup coffee machine available to you all day every day, again no cost. This is in the dining area where we had breakfast. Eggs to order, plus the usual suspects as well as pre-made sandwiches ready for the Breville sandwich maker!

Overall it's a lovely hotel, clearly a former residence of considerable stature, it is a great conversion reminding me of twice-the-price boutique hotels in pricier cities.

Transfer note: We booked a taxi through the hotel to pick us up at 5.15pm and get us to the airport for 6pm on a Friday. Traffic was crazy, the taxi didn't arrive til 6.05pm (we waited for it as it was a guaranteed price - I dread to think what we'd have paid grabbing a cab on the street - the airport is a long way across toll roads). We got to the airport at 7.35pm and basically walked straight onto the plane. Any later and we'd have missed the plane... Though you can't predict the traffic it's worth bearing in mind. With its grid system of roads, if you get stuck there's just no way through or to short cut.

  • Stayed: June 2013, traveled as a couple
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Thank Ted H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2013

I stayed in this hotel a few months with my fiance. I forgot to write the reviews back then but it's never too late!

I definitely enjoyed my experience at its fullest. Nice rooms, small but relaxing poo at the backyard and the service is definitely above 5 stars.

  • Stayed: October 2012, traveled as a couple
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1  Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duque4364, Director de Relaciones con Clientes at Duque Hotel Boutique & Spa, responded to this reviewResponded September 8, 2013

Dear Guest,

Thank you for posting your feedback about your recent experience with us.
Our guests’ opinion is the most important thing for us, it seems that you really enjoyed your stay with us, and that makes us extremely happy and proud of our work. Greetings from all of our staff and we hope to serve you again some other day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2013

Staff was very friendly and helped us make great dinner reservations/arrange for cabs. Perfect location - idle to walking around covering most of the city as subway just a few blocks away. Rooms were comfortable and clean. Rooms were quiet although we could hear housekeeping quite early in the morning in the hallways.

  • Stayed: November 2012, traveled as a couple
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2  Thank Starthur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duque4364, Director de Relaciones Públicas at Duque Hotel Boutique & Spa, responded to this reviewResponded June 13, 2013

Dear Guest,

Thank you for taking the time to write your feedback about your recent stay with us. Your opinion is the most important tool to keep improving our service and your feedback will be taken to improve our guest experience. But we are glad that you enjoyed your overall stay with us. We would like you to know that this will always be your home. Greetings from all of our staff and we hope all the best for you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2013 via mobile

Great value hotel full of character. Peaceful for good night sleep and very helpful staff to allow you to experience the delights if Palermo soho (great area full of interesting bars, boutique shops, and restaurants), and close to the metro for a 10 minute ride downtown.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
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1  Thank Hillhead37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duque4364, Director de Relaciones Públicas at Duque Hotel Boutique & Spa, responded to this reviewResponded June 13, 2013

Dear guest,

Thank you for taking the time to write such a wonderful review about our hotel, we are really glad that we could make your stay a pleasant experience. We would like you to know that you are always welcome to come back, this is your house. Greetings from all of our staff and we hope to serve you some other time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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