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“Hotel Duque”

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Duque Hotel Boutique & Spa
Ranked #10 of 443 Hotels in Buenos Aires
Certificate of Excellence
Reviewed November 5, 2012

We stayed at hotel Duque for 3 nights and had an absolutely lovely time! The hotel is in an awesome location... walking distance to restaurants/shops in palermo and to the subte (subway system). The staff was the best! They all are extremely friendly and very helpful with recommendations on the best places to go. The hotel itself is beautiful and the rooms are very comfortable. Breakfast was great, and they offer coffee and tea throughout the day. All in all I highly recommend this hotel to anyone traveling to Buenos Aires.

  • Stayed: October 2012, traveled as a couple
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3  Thank ali_lebhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duque4364, Director de Relaciones Públicas at Duque Hotel Boutique & Spa, responded to this reviewResponded November 23, 2012

Dear guest,

Thank you for taking the time to write such a wonderful review of our hotel, it really makes us proud of our work. We are truly happy that you enjoyed your 3 nights at the hotel and that you could enjoy what the hotel and the neighborhood has to offer. We wanted to let you know that our doors will always be open for you. Greetings from all of the staff and we hope all the best for you.

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580 - 586 of 1,350 reviews

Reviewed November 5, 2012

Duque hotel
I like to do fair reviews so maybe ill start with the negatives so i end with the positives. Decide for yourself if you would go there....as for me... its a definite maybe :-) more positives than negatives on the whole but i wasnt overly excited or inspired by the place. sorry .
NEGATIVES
-Their rooms are pretty small, In a double room there was just enough space to walk around the bed and just about enough space to fit your luggage on the floor - not good. For instance; Not enough room by the bed to do sit ups had to go by the front door!!

-Pricing- haha it was like a joke dont buy annnnnnnnnnnything inside the hotel- be it room service or wine. Lets say you walk to the off license you will find wine for 23 argentinian pesos, inside the hotel it will be 23 us dollars!!!! Everything they offer is in US dollars, hello Duque hotel you are not in the US!They didnt even know the prices of things and would use a calculator to change it into their own pesos. very annoying.

-Bedbugs, dont no about you but i like to sleep alone,so this was an unwelcome visitor, woke up on the second day with 7 bites... on the plus side when i told the staff they changed all the sheets and everything and the following night only got 2 more and after that no other bites.

POSITIVES
-The breakfast is pretty good with the choice of eggs made fresh and the little toastie maker and toaster.
-The location, you are pretty close to several subway stations, buses, the zoo, botanic and japanese gardens so u can get away with touring the city without the use of tour companies.
There are also lots of good restaurants all around the area. The area- Palermo Soho is also quite safe so you can wander around at night and not be worried which can be priceless in such a bustling city
-The staff are quite attentive, anything you ask they will try and help. They are the crowing glory of the Duque hotel!!!! very good, 5 star service

- The cafe with automatic hot drinks machine available all day with occasional croissants available on certain days... very handy so you can just pop down from your room and make yourself freshly ground coffee/tea/hot chocolate/expresso or cafe con leche.

-The pool/spa/hot tub from 1700hrs and sauna were pretty cute. Got a lot of action, everytime i went down it was in use- not so much you couldnt get in if you wanted to but was a nice touch.
-The decor of the rooms were good i guess for the space they had, i liked the coathanger, ipod docks/alarm, and good selection on tv for when you stayed in.
- The cleaners (despite the bed bug issue) were military like everyday with the bleach, mops, wiping, cleaning etc- not a speck of dust to be found anywhere, quite impressed.

Room Tip: Ask for a room facing the pool - gorgeous view even at breakfast, you can see they created a little...
See more room tips
  • Stayed: October 2012, traveled with family
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4  Thank hols.away
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duque4364, Director de Relaciones Públicas at Duque Hotel Boutique & Spa, responded to this reviewResponded December 4, 2012

Dear guest,

First of all thanks for choosing our hotel for your stay in.
We feel sorry that you didn’t enjoy our home as much as we would have wanted you to.

About our rooms, their measurements are specified in our website. We are a Boutique Hotel and as such, our characteristics include a cozy and homey feel which is exactly what we show in our pictures. Most of the guests that choose us come to our hotel looking for this experience.

Related to our pricings, they are all in dollars to simplify it in one currency and make it as easy and effective as possible.

In regards to your other complaint we’ve never had any problems with bedbugs. As a matter of fact, we made sure your sheets were changed every day since we found remains of food in your room.

We just wanted to let you know that we are truly sorry if you felt offended by any of the points you’re telling us about in your review. All of our guests are really important to us and their comfort and safety are always our top priorities.

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Reviewed November 4, 2012

We stayed in two boutique hotels in BA & one in Mendoza on our 2 week trip. This was our favorite! The rooms are comfortable and we lucked out with a small patio to put our umbrella on after our treks through the rainy city streets. The staff is great and helped us with maps, taxis, printing itineraries, confirming dinner reservations, etc. We overheard them arrange a private tour of the city for other guests on only 30 minutes notice! Some also double as the breakfast room staff and by the second day knew how we each of us liked our eggs cooked. The breakfast was ample with pastries, meats, cheeses, fruits, yogurt & breads. It was also nice to have the coffee machine (with many types of coffee/espresso) available on demand and not have to wait for the staff to refill your cup (a lengthy wait at some other places we stayed.) Best of all was their gathering spaces (indoor & outdoor) where we enjoyed a bottle of wine each night before our dinners. They are located a short walk to the Scalabrini Ortiz subway station that made it easy to get across town without a taxi ride. We didn't get a chance to use the spa while we were there.

  • Stayed: October 2012, traveled with friends
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2  Thank WillTravel4Food-AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

Stayed at Duque for 4 nights on the front end of our trip. Duque was the perfect hotel for what we needed (which was a good price, clean, and a good location). It's within walking distance to Palermo Viejo (ie the heart of Palermo Soho) in an extremely safe part of town- it's perfect if you're planning on soaking up one of the coolest neighborhoods in BA.

The staff was beyond helpful with recommendations and reservations. The hotel itself was clean, with big rooms (and more importantly bathrooms). The only negative here was the drainage in the shower, which was a little funky (due to a construction issue).

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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1  Thank Caroline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

4 nights in this hotel give you the feeling of being at home abroad! Excellent services, nice rooms, but most of all: the most friendliest personel I have encountered in a hotel for many years. Hospitality exists, in Duque Boutique Hotel Buenos Aires!

Stayed: October 2012, traveled on business
2  Thank Ton S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duque4364, Director de Relaciones Públicas at Duque Hotel Boutique & Spa, responded to this reviewResponded October 31, 2012

Dear Guest,

Thank you for taking the time for writing a review about your recent stay with us, we truly appreciated. It really makes us glad that you enjoyed your overall experience with us and that we did a long lasting impression. It makes us all proud that you think our best asset is us staff it really makes us want to keep our service as best as we can. We wanted to let you know that El Duque will always have its doors open for your return and maybe next time you can stay more time with us! Greetings from all of the staff and we hope to see you soon.

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Reviewed October 18, 2012

This is a very quaint hotel in a great location. All of the hip bars and restaurants in Palermo Soho are within a ten minute walk. The staff was friendly, addressing us by name from the time we checked in. They were also very helpful, helping us make reservations at local restaurants and attractions. The hotels even kept breakfast open a little longer for us when we came down late. Will definitely stay here again on my next trip to BsAs.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tom8188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

We stayed here for three nights in Octoberand we just so thrilled with the hotel. The rokms were well designed with tasteful furnishings, showers had lots of gushing hot water and it was just so clean and fresh. The breakast was the best we have had on our trip to Latin America. To top it off the girls covering the front desk could not have been more helpful. We are definitely going to return to BA asbwe had so much fun there and when we do this will be top of our list of places to stay....

Stayed: October 2012, traveled with friends
2  Thank adlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duque4364, Director de Relaciones Públicas at Duque Hotel Boutique & Spa, responded to this reviewResponded October 16, 2012

Dear Guest,

Thank you so much for taking the time to write your review about your recent stay with us.
It really makes us proud of our work. We are really happy that you enjoyed all of our services.
We wanted to let you know that our doors will always be open for your return.
Greetings from all of our staff and we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Duque Hotel Boutique & Spa

Address: Calle Guatemala 4364, Buenos Aires C1425BUF, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Buenos Aires
#5 Business Hotel in Buenos Aires
#12 Romantic Hotel in Buenos Aires
#13 Family Hotel in Buenos Aires
Price Range: $100 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Duque Hotel Boutique & Spa 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Duque Hotel offers rooms with designer decor and free Wi-Fi (public areas) in trendy Palermo Soho. A pool and spa facilities are available. Scalabrini Ortiz Metro Station is 700 metres away. Individually designed and combining classy style with modern facilities, rooms at Duque Hotel Boutique & Spa feature parquet floors and large windows. All of them have air conditioning and cable TV. A buffet breakfast is served daily. Coffee service and pastries are available around the clock. Palermo's restaurant and pubs are just around the corner. Guest can unwind on the sun loungers by the pool and make use of the spa facilities, including a jacuzzi, a sauna and Turkish baths. Massage sessions can be requested, a library is available. Secure airport shuttles can be requested 24/7. Duque Hotel Boutique & Spa is 6 km from Jorge Newbery Domestic airport and 29.7 Km from Ezeiza International Airport. ... more   less 
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Also Known As:
Duque Hotel Boutique Buenos Aires
Duque Hotel Boutique And Spa

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