This review is for the specific room we had at this specific location. Other rooms and locations may be different.
What was GOOD: Hotel location, comfortable bed (single), large space, air conditioner was high so it did not blow directly on you, free wireless, check in people were nice
What was OK:
1. The breakfast bar was adequate, but not spectacular. We had to ask for fresh fruit several times both mornings we were there. Eggs were dry. Limited selection of breads. Orange juice was Tang, but grapefruit juice was good.
2. Vinyl covering on the couch and couch pillows - kind of tacky.
3. Very cheap laminate flooring.
What was BAD:
1. The room design was ridiculous. This was an end unit. The room was probably 30 feet long, with two single (not double or queen) beds at one end right next to the windows with a lot of noise and bright sunshine, a living room area (couch and coffee table on one side of the room, small desk-like place for computer on the other) in the center, then a closet sticking out into the center of the room, behind which was something that was perhaps supposed to pass for a kitchen, and the bathroom at the far end of the space. The coffee table in the center of the room had sharp edges and would have been dangerous in the middle of the night when you were tryng to get to the bathroom; we immediately pushed it over to the far wall. The closet was very large but had only a few hangers. Truly a third grader could have designed a better room.
2. The room had no soundproofing - you heard all the street noise and traffic.
3. The beds were not aligned with the TV, so only one person could watch comfortably.
4. The room key was a heavy metal key, not a modern plastic card.
5. There was no coffee pot in the room.
6. The sink area in the bathroom was very small, so we had to put medications and toothbrushes outside in the kitchen area.
7. The shower head was attached to the ceiling, one third of the way down the tub. You could not avoid getting soaked before the water had warmed up.
8. There was no English CNN channel available. For a hotel trying to attract international visitors, this was ridiculous.
9. Check out was inefficient. Although there were three people at the desk, only one could process the paperwork, and it took a LONG time to get checked out.
What was TERRIBLE:
1. The location of the safe. It was literally inside a closet space in the kitchen area, at ground level, at the back of the closet. You literally had to get down on your hands and knees to access it !!
2. There were a lot of structures with sharp edges and corners at eye level - dangerous !!
3. The 'shower curtain' was a moveable piece of solid plastic extending half way down the tub which would swing both inside and outside of the tub.
- Official Description (provided by the hotel):
- The hotel is located in one of the oldest and best preserved neighborhoods in the city, surrounded by bars and tango, and within walking distance of downtown. 70 spacious rooms: Classic, Superior and VIP (duplex). Heated outdoor swimming pool, gym, business center, meeting room, extensive breakfast bar, Wi-Fi Internet throughout the hotel, snack & coffee bar, underground parking in the hotel. ... more less
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- Also Known As:
- Dazzler Tower San Telmo Hotel Buenos Aires