This was by far the worst place and worst experience in all of my South American travels.
I booked them on hostel bookers and was glad to find a cheap place in Palermo that had 7 consecutive nights I could stay there in the same room. I was there in August 2013, and couldnt find any other hostel with those options.
I arrived late coming from Colonia via ferry and they wanted me to pay for all 7 nights up front in Pesos. But I didnt have enough pesos since I had just arrived and I knew it was better to change money on the black market. I asked if it was alright to do then and pay tomorrow and they said yes (so the receptionist knew I had $$ to change).
I locked all my personal items in the locker in the dorm without really thinking about it. I had been using the same lock the whole summer and had been leaving my passport and money in their while I slept, so I didnt think any of it.
I woke up early in the morning to find my locker wide open. Immediately, I went to see my personal items and $400 were missing. Nothing else. No credit cards or passports were missing. Just the cash.
I started shaking and began crying and went straight to the front desk. They rude and in the midst of changing shifts. They acted like I was making it up and told me to my face, well how do we know you had that money? Come on, I knew it was gone and not coming back. Of course Im just standing there hysterical to make a scene, obviously! Idiots. Even the owner came by and was condescending. Telling me the same thing and also that it was useless to go to the police. I mean I knew that, but wouldnt you think they would encourage me to report it anyway?
Low and behold I insisted to see the night girls bag before she left her shifts and my money was in her bag. She had been supicious the whole time, trying to rush out. But I didnt really think it could have been a staff member. I dont even know if they notified the owner or if they fired her. I was so distraught I just got my money back for the night and ran away.
They LITERALLY robbed me!
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