From the moment we arrived at CasaSur after a 10 hour flight, we felt like we had entered a relaxing oasis amidst the bustling city. We retreated to our room for some much needed rest when I discovered that I had picked up the wrong luggage at the airport. (Who would think that two travelers on the same flight would have the same bright purple bag??) In a panic, I went to the front desk, hoping that they would have some suggestions as to how I would be able to contact Delta and resolve the problem with my limited Spanish language skills. Veronica took charge and called Delta for me, locating my bag. The front desk also set up a cab to return to the airport to switch the bags. Quite an adventure, but the bag was retrieved successfully, thanks to her efforts. I could go on about the personal service that CasaSur provides from the bartenders to the wait staff to the front desk and door staff. They truly make you feel as if they are welcoming you home each time you come through the door. As a caveat, I would way that the regular rooms are not very large, but they are sleek and well appointed. Ours faced out on Avenida Calleo, which was quite noisy in the early morning hours. Only suggestions that I would have is to offer softer pillows and put a few more hangers in the closet. That said, trust that CasaSur is a special hotel with wonderful people working there. You cannot go wrong if you choose it for your stay in Buenos Aires.
- Official Description (provided by the hotel):
- CasaSur stands out for its uniqueness, its room concept, innovation and personalized service. Located in the distinguished Recoleta neighbourhood, near by several cultural, gastronomic and art attractions.The combination of textures and noble materials outstands in each one of the 36 neoclassic style rooms. A warm environment, where details were thought to meet guests’ needs, at any time for every requirement. ... more less
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- Also Known As:
- Casasur Art Boutique Hotel