I was booked to stay in this hostel for from 30/12 until the 08/01. I had payed my stay before arrival using a credit card. When I got there they said they needed to see the credit card (which I did not have with me since I was using another one for the trip) or I'll had to pay again. They asked for the money and said they would cancel the amount I payed using the card.
On the 31st the flush broke, I asked them to get it fixed and they did, just for it to brake again one day later. The bowl was extremely hot turning the water in it into vapor, and because the flush was broken a terrible smell kept coming into the room.
Besides the flush the shower wasn't working properly (the water didn't keep a stable temperature, going from hot to cold, or flow, going from strong to a drizzle, which made for a very uncomfortable shower). Also, every time you had a shower the bathroom would flood.
I was on a room supposed to have air conditioning (that was what they adverted when I booked it), however they kept turning it off even when I was in the room in order to save energy, which is absurd since they charged for a room with a/c.
On top of all this the room was very dirty.
After all that had happened I decided to check out on the 4th. Due to all the problems I experienced I asked to have the money back for the days I did't stay. The manager said it was impossible to do so. Besides not giving back the money for the days I didn't stay they also charged the stay on my credit card.
THIS WAS THE WORST RIP OFF I SUFFERED IN MY LIFE!!!
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