As always the Ritz cant be beat! The service is just always one step above anywhere else. We stayed in a King Room with roll aways for the kids. We arrived late on a Saturday night after a 5 hour drive from the Grand Canyon. The bellman was very nice and couldn't be more helpful. Rollaways were brought up immediately to our room so everyone could get to bed. The breakfast buffet at Core was pretty varied, although not as big as other Ritzs. My only gripe - No cheesy grits on the buffet!! Its a signature dish folks - just bring out the pot!!! Thankfully the house smoked gravlax was there our there would have been a mutiny!
All the staff (not just the concierge) was very helpful in helping decide what to do in the area each day. Ranger Ron and the folks in the kids club were wonderful - friendly, knowledgeable, and great at helping us pick out what to do. Ranger Ron's collection of dessert friends was also a big hit with my boys - scorpions, tarantulas, snakes, lizards - a boys dream!!! Fire pits were lite every night without having to ask.
One other small issue - New Years Eve we ate dinner in the Lobby restraraunt - Ignite - the bill added up very quickly, service was not great, and the portions on the appertizers and adult entrees were very small. My kids' steaks were great off the kids menu. Dessert Sundae was lame.
On our checkout day our flight was at midnight (red eye back to the east coast.) Thanks to Angela at the front desk for letting have super duper late checkout - it made my day!!!
- Official Description (provided by the hotel):
- The Ritz-Carlton, Dove Mountain is Tucson's finest luxury resort, nestled in the high Sonoran Desert against the Tortolita Mountains. Featuring a destination spa, adventure programs that can restore your soul, world class hiking, Jack Nicklaus Signature Golf, indoor and outdoor dining including True American Cuisine at CORE Kitchen and Wine Bar, and richly appointed accommodations in a striking canyon setting, this resort is a place where adventure and a gracious spirit come to life. ... more less
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- Also Known As:
- The Ritz-Carlton Dove Mountain Hotel Marana