We recently returned from 10 days at The Greenland Hotel,having booked after reading reviews, which were mostly praiseworthy. The Hotel is set at the base of some mountains and the setting is quite stunning. Arriving at midnight, after a uneventful flight and transfer we were greeted by a pleasant female receptionist and escorted to our room by a male member of staff who was not full of the joy's of spring. We had booked a standard room but we were not prepared for what we saw - the room was very small and nothing more than a basement room. The next morning we discovered it was half underground, there was no view, the room was tiny, the bathroom door looked as if it was going to fall off its hinges at any moment and there was a split in one of the door panels. Mildew was also in one corner of the room and wallpaper gone!!. We had asked for a double bed but we had 2 x single beds pushed together - one of us had to clamber over one side of the bed to get to their side as you could not walk around both sides of the bed. This was not a standard room but a sub standard room. The next morning we asked to be moved. The Manager was uncooperative,however we spoke to Laura our Thomas Cook rep who used her negotiating skills (thank you Laura) and we were moved to a room on the 3rd floor. We had a view but the room was still small and we still had the same issue with the bed. We would mention that the Bathroom is fine, they are a nice size and everything worked well. The cleaning ladies also did a fine job.
There are two pools, top and bottom and we used the top pool as it is quieter leaving the bottom pool, which has a slide to those families with kids. Each pool has a pool bar which were fine except for the male staff, who were totally disinterested in casual users of the bar like ourselves. There was one female member of staff at the top bar who was exceptional. She was on duty in the evenings and provided great service, with a smile and a chat and was a thoroughly nice girl.
The restaurant was nicely laid out and all meals (we do not eat lunch) were okay (we love Turkish salads) however there was not a lot of choice of hot food. The sweets were okay but everyday they were the same. The waiters were very good, polite, chatty and efficient.
The Hotel is quite far away from the nearest towns but the dolmus, which you can catch at the end of the road are very easy to use. They take you into Olu deniz., Hirasou (5.50 lira each way for 2 people)& Fetiye (7 lira each way for 2 people).
As previously mentioned wasps were a problem with one lady in particular getting stung twice, but we understand that this is not normally a problem.
We believe that the Hotel is over rated as a 4* and, having stayed at a 5* Hotel earlier this year the Hotel Greenland was nowhere near it. We would rate this Hotel at no more than 3*.
