Ignore the building site and computer generated photos and ignore the one terrible review - this hotel is ready and is AMAZING!!!!!
We are a family of 3, x2 adults aged between 32 and 39 and a 4 year old, we booked this last minute on 17 May and stayed from 25 May to the 02 June. Before we arrived we were very nervous after seeing the photos and reading the one bad review on here, however I can honesty say the hotel is fully functional and you will not be disappointed.
Set in the hills looking down on Olu Deniz, surrounded by nature and pine trees with spectacular views of the mountains, including distant views of the Blue Lagoon, this hotel is paradise! We did not want to leave!
From the moment you arrive, you feel that your staying at an exclusive, modern and secure hotel. The hotel is uber modern and its far more impressive than other hotels in the area which look dated and tired. We were treated like royalty from the moment we met; greeted at the hotel by Umit, who helped carry our bags and checked us in promptly and efficiently then escorting us to our room. He asked us if we wanted any food and drink and he escorted us to the restaurant and opened the kitchen at 3.30am just for us, making whatever we wanted. We were extremely impressed with our ground floor, pool side view room; fantastic views, all brand new furniture, very spacious and decorated to a very high standard - all new linen, air con, plasma screen TV and a well stocked, complimentary mini bar, including soft and alcoholic drinks, replenished every day and tea and coffee making facilities. The beds were extremely comfortable and our stay was extremely relaxing and peaceful. The rooms were cleaned every day and were spotlessly clean. The showers in the rooms are amazing, very powerful and hot water all day, every day. Whilst staying there we received a new larger patio table and a double seated patio sofa; both not necessary but a nice surprise. One day we came back to find the maid had created two swans out of towels and scattered fresh flower petals over them in the bathroom and on our bed, which was a lovely touch.
The hotel staff all made our stay very enjoyable; all very friendly people; from the spa manager Gunsell who was extremely helpful, spoke excellent english and was very kind to us, the hairdresser, the waiters in the restaurant, Halil, Mujat and the entertainment team all made sure we were happy, took a genuine interest in us and in making sure we had a great experience; they couldn't have be anymore accommodating. There is a professional photography service on site, which I highly recommend; the photographer is very friendly and accommodating and he took some of the best photos we have at half the price of what we would have paid in the UK.
Our 4 year old daughter had a fantastic holiday too; she enjoyed making new friends around the pool and at the Disco and so did we. The animation team encouraged her to play in the Mini club and couldn't have made more of a fuss of her. There are 3 huge pools; a heated one and two freshwater pools to choose from, plus a small children's play area suitable for under 5's and a huge slide for teenagers and adults. Outside there is a pool bar which is really cool and you can get any drink including cocktails all day; nothing is watered down. Fantastic wines are available and great cocktails.There is also a huge lounge and bar area, again very tastefully decorated and a nightclub - again really modern and cool.
There is a gym in the hotel which my husband used which provided a good range of equipment and there is also a hairdresser on site who also provide nail polish, manicures and other beauty services. The hairdresser also offer a traditional Turkish shave which my husband and lots of other male guests had and said were great. There is an impressive spa on site, including a traditional looking Turkish bath; where I had an amazing Honey and Foam massage - so relaxing and soft, followed by a face mask and a Turkish Hamam massage - absolutely amazing!
When we stayed the hotel was only at half capacity as it only opened on 01 May; however it was perfect; there was a real mixture of ages and nationalities staying there, mainly English, Russian and a few German guests. The hotel had a very friendly and family orientated vibe.
The food in the restaurant and snack bar is fantastic - freshly made pasta and pizzas and a buffet in the main restaurant which never failed to disappoint, the freshest ingredients and lots of variety. In the afternoon tea and cakes are available at the pool bar and ice creams are available at the snack bar for children during the day. The A la Carte is served overlooking the pool and the sunset - very romantic. The food is great and served to a high standard of presentation; after 3 generous and tasty authentic Turkish courses we could not eat anymore and to much disappointment had to skip dessert.
There is a free hotel shuttle bus taking guests to Olu Deniz and Hisaronu both worthy of a look around. Hisaronu has a fab Go Karting Track, children's fun fayre (at the time we stayed), and lots of shops to buy cheap designer fakes like Mulberry handbags, Paul Smith T Shirts, Football kits, Shoes, Jewellery etc etc, if you like that kinda thing. Olu Deniz has some great bars and restaurants and you can walk to the Blue Lagoon from there and also visit to arrange paragliding and any day trips.
We really had to drag ourselves out of the hotel as it was so lovely, but I would highly recommend a day trip to Dalyan to see Turtle Beach and the Mud baths which is great fun - the area itself provides a great opportunity to see some of Turkey en route to board the boat and to see some absolutely beautiful scenery and history. We booked this trip with Holiday Mate in Hisaronu who were very professional, knowledgeable and punctual. We paid around £45 for 3 of us, which included a pick up at the hotel, coach trip and boat trip, lunch, admission to Turtle Beach where you get to spot them and transfers back to the hotel; extremely good value for money. The tour guide spoke fantastic English, had a great sense of humour and definitely knew his stuff.
On our last day we checked out at 11am and were given use of another room until we checked out at 10pm, which was a great help to us.
On our final day the hotel team came to see us off and helped us to the coach - a very fitting and touching way to end to our stay.
I can't rate this hotel more highly and its staff, we really had the best family holiday here. Exceptional value for money. I don't normally take the time to write reviews, but I would not want anyone to be put off and miss out on the chance of holidaying here. We will definitely visit this hotel again!
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