stayed for 2 weeks at the ramos and overall we had a good time. the location of the hotel is great with only a 5 min walk down the hill to the town and the bars and restaurants. the hotel itself looks great and the pool, bars and communal areas are all very clean. there is plenty of sunbeds round the pool with matresses and you dont have to get up too early to put towels down! all the staff speak great english and are very helpful. the prices of the food and drink are good and the food at the pool bar is fantastic with good choices and cooked in front of you.
the breakfasts are great with good choices and very fresh. this is served between 8am and 10am so you dont have to get up too early! and do remember to feed the hotel cat then as he comes looking for food and a cuddle first thing. he is a lovely little cat and no bother!
we travelled with thomson and they only have 15 rooms allocated to them. you tend to find that most people there travelled independently and had been many years before. i think this was a much cheaper way to do it.
now to the downside: some of the rooms are small and do not have tv. our room faced the pool and had 3 beds and free air con which was great but there is no fridge or any glasses or facilities to boil any kettle for tea. they want you to buy all your food and drink from them. we would sometimes wander out for a newspaper and an icecream and they didnt like you taking the icecream into the hotel grounds as they sold icecream at the pool bar. we also had to smuggle water into the room to drink at night. this was always warm as there was no fridge. i also had to complain about the room twice. i dont normally complain about anything in a hotel but i had spent a lot of money on this holiday and expected more. when we arrived there was large white flakes of plaster all over the bathroom. this was because there was a large damp patch on the ceiling of the bathroom where the upstairs shower must be leaking. this was a large patch about 1 metre square. everytime you cleaned it up more plaster fell down. we complained and they brushed the ceiling which stopped the flakes but they didnt even attempt to cover up the damp area. the second complaint happened when we got up in the middle of the night to discover the bathroom was ankle deep in water. this was because of water pouring down the wall from upstairs. it turns out that they couldnt get there tap to stop for 3 hours and this had flooded their bathroom and in turn ours got flooded. all the towels etc were ruined. the bathroom itself was very dated too and could seriously do with modernisation. i am also convinced in the 2 weeks we were there they did not change the sheets and the towels until we left them in the bottom of the shower so they had no choice but to change them.
i know all of that sounds bad but to be honest it was a good hotel that just needed some attention to detail. if they added a fridge and modernised the bathrooms it would be a top notch place to stay.
i was nearly crying when i left so i think i will be back!!!
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- Also Known As:
- Ramos Hotel Hisaronu