I went on holiday with my hubby, son and his partner and we had a similar experience to poshbird79. After spending a lot of time reviewing hotels in Olu Deniz we decided on the Blue Lagoon as it seemed to fit our needs. We booked AND PAID for two rooms way back in January but upon arrival at the Blue Lagoon were told that we had been put in a family room !! This room had one wardrobe and one dressing table, two twin beds and two very narrow sofa beds and was obviously meant for two adults and two children not four adults, two of them being over 6ft tall. The receptionist was the most rude, ignorant Turk we've come across and we've been to Turkey 18 times. We asked if anyone was leaving the day after and when she said yes we said we would wait till the following day and take those rooms but she was having none of it! She actually laughed and said we couldn't do that as there were more people coming. Hello ??!!!!! We were already there!! She then said we could stay at another hotel but unfortunately it didn't have a pool, well that wasn't going to happen. Anyway, as it was about 5am we said we would use the room for a couple of hours, not unpack and see the manager when he came on duty. We saw him at 9am and he told us that he had found us a different hotel, the Olu Deniz hotel just around the corner. So after checking it out we just agreed to the move, by which time we'd lost half a day of our holiday. A short time later one of our party realised they'd left something behind at the Blue Lagoon so went back to pick it up and whilst in reception saw another party of four who had been put in a family room. This hotel seems to be knowingly overbooking and just expecting people to put up with it, something should be done about this.
By the way, the Olu Deniz hotel is lovely, staff were great.
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- Also Known As:
- Blue Lagoon Oludeniz
- Blue Lagoon Hotel Oludeniz