I hate long reviews but please read if your thinking of booking.
We arrived at 11pm to find we had been double booked and didn't have a room. There was no explanation or apology, we were just led to a hotel up the road and told to come back after 3 nights.
We checked in (still no apology or explanation) upon going to our room my wife said she saw the maids going through someone's belongings but talked her self out of it due to utter disbelief. 1 hour later I went to our room and then saw the
Maids again going through people's things, spraying there perfume and using there hair straighteners!!!!!! I reported this to reception, they didn't seem to care, just brushing me off.
This hotel seems to want as much money out of u as they can. there safe charges are much greater than anywhere else. We've stayed in oludeniz twice and not paid extra for air con, of course here we had to. I changed some money and to my suprise the receptionist rounded down my lira and seemed offended when I wanted the right amount. We have used a private beach on the blue lagoon and previous hotels have not minded calling them to collect us but the grand taner did, apparently "our buisness is there". I take great exeption to being TOLD where I should spend my money.
Our room was bellow what we where expecting (we weren't expecting much) the sink was coming away from the wall, the bathroom handle came off, the wardrobe didn't shut properly. My sheets where changed 3times in 2 weeks, I know this because of the cigarette burns in the sheets I had.
Finally staff smoked in the corridor and rooms were turned around in the middle of the night, this woke us several times.
- Official Description (provided by the hotel):
- Small and friendly boutique hotel ... more less
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