Stayed here at the Marcan Resort for 7 days. On arrival at 12:10 am there was one member off staff to sign in a group of us. This took a while. The bell boy was terrible, forgot our room number and just left me with the key knowing no tip was coming his way.
The hotel is brand new therefore teething problems were evident. 25% of staff were helpful and the rest were just miserable people that did not want to make your stay memorable.
The AI facilities are below average. The food is excellent however there are long periods of the day where no food is available. There's only 1 bar witch is frustrating to walk to from the other side of the resort. Drinks are only AI until 12.
Once drinks or food is up they will literally stop cooking or pouring drink once the time is up then say sorry we're closed and leave!
Cleaners leave doors open (purposely) to allow the room to air. Even on the ground floor when anyone could just walk into the rooms... Bad security. There's a people to sunbed ratio of 2:1 so be prepared to get up at 6am to get a towel over a bed or your stuck without all day.
Overall the hotel is nice, relatively clean, foods good and it was a present stay. Maybe in time the hotel will establish its self and be a great place to stay.
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