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“More like 3 star”

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Ocean Blue High Class Hotel
Ranked #10 of 102 Hotels in Oludeniz
Certificate of Excellence
Reviewed December 3, 2012

Enjoyed our stay at this hotel. Very clean. Stayed Bed and breakfast. Breakfast was bland and boring. Had a massage and turkish bath in the spa which was very nice and relaxing. Not much to do in the hotel. No entertainment, no gym as advertised. But rooms were very spacious and all brand new.

  • Stayed: October 2012, traveled as a couple
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4  Thank Miss_Ball88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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439 - 445 of 618 reviews

Reviewed November 14, 2012

After checking the reviews on here we were a bit apprehensive about booking but no worries - it was great. The negative comments on previous reviews appear to be caused by poor website description leading to confusion regarding room type booked. Having said that we used Travel Republic and got what we expected - Standard Room which was not an attic room. The Hotel is in great condition and is a unique design for the area. The Owner is often on site and is very approachable and keen to have a chat regarding the hotel. OK, Some of the staff do not speak English so well but they will soon enough find help if needed. The area is predominantly UK based holidaymakers but the Ocean Blue is attracting a more mixed clientele and is the better for that.The Spa / Massage / Turkish Bath area is excellent. We also found the breakfasts to be a much better quality than in most Turkish hotels. The hotel was becoming quieter in November and we didn't use the restaurant in the evening. Managed to get into the pool though and it is pretty spectactular especially if you have a swim up room.
The location is excellent with all the attractions of Hisaronu very close but leaving the hotel in a quiet corner with no noise disturbance.
It was late in season but the pool area and beds needed some attention to stop leaf fall and grime being apparent.

Room Tip: The pool view is great. Attic rooms are small but well appointed and acceptable on a budget - they s...
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  • Stayed: November 2012, traveled as a couple
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4  Thank MacBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

had a great time at ocean blue staff where so freindly compared to our first hotel where they were the staff were beggin for tips,first of all this a turkish hotel so dont expect all the staff to be english perfect and as for the complaints about the breakfast these people have never stayed in a turkish hotel as cold buffet and boiled egg are norm so to have beans,srcambled egg .sauage,was a bounus for us who have stayed in many hotels in turkey over the years .we thought staff where very good so i don't understand what all the complaints are about. .do you think you think you'll get many brits speaking turkish in brittish hotel don't think so,cleaners done a very good job rooms where spotless,pool was cold but if you ask reception they will phone for a free pick up to the beach in oludeniz and bring you back to the hotel after you are finished, and as for for the tv we found three english channels which had films every night so was a bonus if you wanted to chill out, so a big big thanks to all the staff at the ocean blue for great holiday hope to see you all next year for same again .my advise is learn a bit turkish it go's long way.

Room Tip: swimup rooms are brill
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  • Stayed: October 2012, traveled as a couple
    • Value
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6  Thank ged m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

Had really great holiday at the ocean blue hotel very clean and superb staff nothing any trouble evening down to picking up a bottle of perfume in fethiye after I had a accident with the first bottle I had bought big thanks to all the staff first class service so glad we dedicde to move from our first hotel liberty hotel it was really bad so ended on a high at the ocean blue .

  • Stayed: October 2012
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5  Thank B M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

Stayed at the ocean blue oct15 to 22 we stayed in a swim up room.these rooms are very nice if you likea lot of swimming as we do the only complait was the water was ice cold which was hard to understand as the tempeture outside the all week was between 28 and 31 degrees.Also whats the point of havinga 32 inch tv with no english channels. The staff were very good nothing to much trouble for them. Our main complait was the food it was well below the standard of a 4 star hotel. They need to get these little things sorterd out or they will not remain a 4 star.

Room Tip: The swim up rooms are very good and well worth the extra money
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  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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5  Thank peter b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frontmanagment, Front Office Manager at Ocean Blue High Class Hotel, responded to this reviewResponded January 29, 2015

Dear Guest,
Firstly, please accept our sincere apologies for the negative impressions that our service had on you, along with the other issues that you shared.
Secondly,we would like to inform you all management and hotel staff have been changed since beginning of 2014.and we endeavour to give all our guests a unique holiday experience, and good customer satisfaction.You can find on our latest guests' reviews -Tripadvisor how highly we are recommended.
Thank you very much for your most positive comments,I would like to apologise on behalf of the hotel, and invite you to come and stay with us in the future, to experience the improved services,
Please do not hesitate to contact us directly with any questions or future needs.

Kind Regards,
Ocean Blue High Class Hotel Team.
info@oceanbluehighclass.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2012

The hotel is amazing all the staff are very friendly and really helpful. The manager Gazi is extremely helpful and generous, nothing is to much trouble. Very accomadating! All amenities (Turkish bath/ massages- facials- full body massages- waxes are all reasonably priced and amazing along with the cocktails and the speciality cocktails that staff make (especially Gazi's cocktails!) amazing hotel. Made the holiday perfect! would recommend to anyone!

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank Bec H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2012

We stayed at this hotel between 8-15 October. After reading all of the exceptional reviews we were anticipating something really special. Upon arrival, we were greeted by a surly, rude receptionist who barely spoke any English. We were shown to our room on the 3rd floor. When we entered we were appalled to see that we were given an ‘attic’ room. This room is literally a box room with a tiny double bed, barely any wardrobe space, and the bathroom is TINY. You walk out of the balcony and literally have a white wall in front of you. To see any sort of view you have to stand on a chair! The electric was not working, along with the sliding wardrobe. Straight away we knew that we had not booked this room – we booked a standard. When we complained to the manager she laughed in my face and said that there was no way we could move rooms free of charge and that we would have to pay £25 per night! She was extremely rude and unhelpful and actually went out of her way to be unpleasant. She blamed Travel Republic for the room mix up and stated that they clearly do not advertise the rooms properly. This is not the case at all – Ocean Blue is totally at fault at they do not even show these rooms on their website. We were told we booked a ‘budget’ room so unless we paid we had no choice but to stay there. In the end we agreed to pay £10 per night, and were moved into the standard room with a pool view. The room was tastefully decorated, with good air con, wifi,
a free safe and a nice bathroom. Beware though; the room is not much bigger than the attic room.This is extremely misleading!

Negatives:

1) Food – the food in this hotel is awful. I am not usually a fussy eater however the food is oily,
salty and cold. We were kept waiting for an hour for a cheese sandwich and a salad. Go
elsewhere – there are lovely restaurants along the strip that are half the price.
2) Staff – the majority of the staff in this hotel cannot speak English. The reception staff are
rude and unhelpful as mentioned before. The pool / bar staff are very immature – they play
fight around the pool whilst people are trying to sunbathe and come across as very
unprofessional for a ‘high class hotel’. They also try and push people in the pool (yes it’s
funny the first time they do it) but gets a bit irritating throughout the whole of your stay
when you just want to relax and be left alone! Being two young girls we did feel a bit
uncomfortable some days around the pool as we felt we were being watched.
3) The minibar in the room is very expensive – beware of this! The hotel tried to overcharge us
for the use of this on check out.
4) You are not allowed to bring food in to the hotel from outside. I would understand this if the
prices of food / drink was more reasonable but it’s overpriced. We were also staying on a
B&B basis so I think this is unfair. We were actually told off on a few occasions!
5) There is absolutely no evening entertainment in this hotel. There is one small bar in the
reception area but it’s so brightly lit that its uncomfortable! It was always empty with no
atmosphere so I understand why people always chose to go to the strip for some
entertainment in the evening! There is no show or no animation team whatsoever.
6) Awful music is played all day every day around the pool – the majority of it is either Turkish
or cheese. Fine after a couple of days but gets repetitive and annoying when you are trying
to relax!
7) There is a disgusting smell of drains in the rooms – which seems to have got worse. The
maids try and mask it but its something that needs to be rectified.
8) No top sheets on the beds – this is very odd for a 4* hotel! You literally get given a blanket
which doesn’t tuck in. We asked for top sheets.
9) I would have been extremely annoyed if we had paid extra for a swim up room – the way the
hotel is built makes it impossible to get the sun on these rooms and are in the shade all day.
10) The pool is too cold to swim in! literally takes your breath away.
11) There is no towel service at all so make sure you bring your own beach towels. This would be a nice touch to the hotel.
12) The staff insist on running up a tab during your stay. They do not like you to pay upfront –
the reason for this became clear on checkout – the tab is very unclear and I am sure they
overcharge you! Make sure you keep an eye on this.
13) The spa staff are very pushy.
14) The hotel is not at all private – random members of the public are allowed to walk in and use the pool / facilities!
15) The price of room upgrades are different depending on who you are – one couple were
quoted £25 per night for a standard room whereas others were quoted £10.
16) On check out we had to carry our heavy luggage down the stairs by ourselves as the bellboys did not turn up!
17) The staff do no wear a uniform and often appear really scruffy.
18) The sunbeds are dirty – we saw them being cleaned once in the whole week we were there.
19) Everything about the Hisaronu resort is designed for the English. The TV’s in the room have no English channels.
20) The walk in shower is beautiful but has 0 pressure!

Positives

1)The rooms are beautifully furnished – beds comfortable, flat screen TV’s, plenty of mirrors and lovely bathroom, with walk in shower.
2)The hotel / rooms are very clean – the maids do an excellent job.
3)The pool area is very pretty to look at, especially at night when it’s all lit up.
4)Comfortable sunbeds – despite being dirty!
5)Free consistent wifi throughout the hotel – very handy!
6)Good location – right next to the Hisaronu strip with a 5 minute ride to Oludeniz.
7)Never bothered by any noise from the strip.
8)Plenty of sunbeds available around the pool – no fighting in the mornings at 6am!

Overall, despite a lot of negative points, we did have a good stay here. There is ALOT to improve on in this hotel for it to live up to its 4* high class name. I don’t think we would return to this hotel – there are so many better ones. Across the road is Pine Hill hotel – we visited this daily as the food and staff are second to none.

Room Tip: Please be aware on booking that you do not book an attic room! This is extremely misleading - Ocean...
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  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Blondie067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frontmanagment, Front Office Manager at Ocean Blue High Class Hotel, responded to this reviewResponded January 29, 2015

Dear Guest,
Firstly, please accept our sincere apologies for the negative impressions that our service had on you, along with the other issues that you shared.
Secondly,we would like to inform you all management and hotel staff have been changed since beginning of 2014.and we endeavour to give all our guests a unique holiday experience, and good customer satisfaction.You can find on our latest guests' reviews -Tripadvisor how highly we are recommended.
Thank you for your positive comments,I would like to apologise on behalf of the hotel, and invite you to come and stay with us in the future, to experience the improved services,
Please do not hesitate to contact us directly with any questions or future needs.

Kind Regards,
Ocean Blue High Class Hotel Team.
info@oceanbluehighclass.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Blue High Class Hotel

Address: Ata Cad no:4 Hisaronu | Migros Karsisi, Oludeniz 48300, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Oludeniz
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 102 Hotels in Oludeniz
Price Range: $33 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Blue High Class Hotel 4*
Number of rooms: 65
Official Description (provided by the hotel):
LOCATION : Hisarönü Center; Fethiye City Center 6 km away, Ölüdeniz 3 km . Dalaman Airport 50 km away.ROOMS AND FEATURES68 Rooms / 140 sleeping capacity (31 Standard Rooms , 10 Swim up Rooms,1 Disabled Room, 16 Terrace Rooms,3 Superior Rooms 4 Connection )ROOMS: Satelite TV Direct Phone, Television, Minibar Safe Box Air conditioning, Wooden Flooring, Balcony, WC, Hair Dryer, Wireless İnternet Connection.Sheet Changing : Daily Towel Changing : DailyRoom Cleaning : Daily Minibar Stocked: DailyStandard Room : In the facility there are 31 standard rooms with the capacity of 2+1 accommodation the size of the rooms are 23 M2 with French Beds. Swim up Rooms : In the facility there are 10 swim up rooms with the capacity of 2 accommodation the size of the rooms are 23 M2 with French Beds.Disabled Room : In the facility there are 1 Disabled room with the capacity of 2 accommodation the size of the rooms are 23 M2 with French Beds.Terrace Rooms : In the facility there are 16 Terrace rooms with the capacity of 2 accommodation the size of the rooms are 20 M2 with French Beds.Superıor Rooms : In the facility there are 3 superior rooms which includes Extra large bedroom with a sofa which converts into an extra bed ( Sofa Bed)TV Channels : Turkish, German, Dutch, Russian, English, French, Belgian, Ukranian, Fashion, Music, Sports and Info channels totaling around 16 TV channels.TECHNICAL FACILITIESStage, Lectern, Table Microphone, Wired-Wireless Microphone, Music Broadcast, Slide Projector, Voice Recording System, Video Recording and Broadcasting System, Motorized Projection Screen, Projector, Overhead Projector, Lighting System, Flip-Chart. ... more   less 
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