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Jasmine Garden Apartments
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Reviews (72)
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8 - 13 of 72 reviews
Reviewed August 8, 2013

Where shall I start!!!! Firstly DO NOT believe most of the reviews! Based on those we chose to stay at jasmine! I wouldn't even rate it average. We arrived in the early hours of the morning and shown to our apartment which was extremely small for 4 adult sized people! There was one wardrobe (no handles) for 4 suitcases of clothes, by the time we had unpacked there was no room left for us. The fridge was disgusting with dried up spilt milk, hardly and crockery or cutlery of which was dirty considering it was supposed to be self catering! The toilet was in the shower, the toilet seat was broken and the bin by the toilet had blood on it.
We then made our way to the pool sunbed area, the pool was filthy, a slimy scum mark on the tiles where the water line was and a film was present on the top of the water, in 2 weeks we did not put our heads in for fear of an ear infection and if it hasn't of been so hot we wouldn't of even ventured in.The umbrellas by the pool were so torn it was pointless putting then up for the amount of shade you got. An empty ice cream freezer stood by the bar?!?! The only other guests there at that time were a couple and a family of four, who were one of the families that repeatedly return, why we don't know!
On meeting with the rep. we asked about a different room of which the proprietors offered us a room on the top floor, size wise it was much better but still very shoddy. The shower was pathetic and if you have anymore hair than a crew cut you will struggle to get the shampoo out, a feeble trickle that alternates between scalding hot or freezing cold and of which takes a family of four two hours to take a shower before going out in the evening! Then we had a leak through the roof in the bedroom from the air con tank on the roof!!!!
After a week (and one day before the other "regular" families arrived) new umbrellas arrived and sunbed mats along with a crate of 24 bottles of Strongbow, obviously there favoured tipple! On meeting these families they were very nice people and we still cannot understand why they choose to instill their money into a place that isn't interested in investing money into the upkeep of the place and insuring your holiday is a pleasant one.
The two young boys Kagan and Snoop work extremely hard putting in approx 18hrs a day, the owners, Mum Fatima tries to do everything and I mean everything! From house keeping to all the washing of the towels and bedding to all the cooking for the guests and any passers by! Her cooking is good and we can recommend the saksuka meze which is amazing! But that's where it stops, jack of all trades but master of none! Shame because if she is "cleaning" someone's room and somebody wants to eat she is called down to kitchen where she dones her chefs hat! The Son, Erkan gets up in the afternoon where he then sits at the bar, smoking, playing with his computer and drinking his litre of Jack Daniels per day!
Ovacik is a nice place and we would definitely return but not to Jasmine, it's up a very steep hill but only a 10 min walk to Hisonoru of which has lots of lovely restaurants, bars, clubs and shops. You can get a dolmus to Olu Deniz or Fetiyhe both worth a visit or two.
Overall most of the staff pleasant, shame about the shoddy accommodation and poorly kept pool area with its broken chairs and shabby hammock.

  • Stayed: July 2013
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Thank SMFMAF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

Stayed here between 8th to 15th July 2013, the hotel was very clean and was more like having our own mini villa. The staff (Erkan, Khan and Suleman) were extremely helpful, pleasant and welcoming. The food at the hotel really was excellent both to eat and for the price compared to the many other restaurants in the town. (Tip if you get an english breakfast anywhere in Hisaronu, if you dont like jellyfish on your fried egg, ask for them to be well cooked when ordering lol) The hotel itself was basic, but very clean with a large kitchen area and bedroom, but as a place to sleep its well worth what you pay for. Air conditioning costs £20 for the week, which at this time of the year is a wise investment. Could not praise the hotel or friendly staff enough, especially young Khan and can not find any fault during our stay at all.

  • Stayed: July 2013
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1  Thank Jgh29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

From the moment we arrived the staff were incredibly welcoming. There is nothing like the homeliness of staying at family run accommodation. The service was impeccable and the food fantastic. Every night a taxi was called for us to go down to Hisaronu town and then a drink was always waiting on our return. The staff work so hard to accommodate your every need. Thanks again to Erkan, Khan and the rest of the bunch (so sorry i have forgotten the other guys name), You will definitely see us again, Josh and Sharnie.

  • Stayed: June 2013, traveled as a couple
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3  Thank JSTOBART
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

Our holiday was fantasic, and staying at the Jasmine Garden Apartments was the ideal place which had everything you needed for a self catering holiday. The apartments were very clean and housekeeping service was done everyday. The staff became like family members and they treated us very welcoming. This was our first time to Turkey and the weather was very hot :) which their pool was very inviting and lush to swim in. The food at the Appartments is cheaper than the main resort and was of high standard, which they freshly cooked for you. The bar stayed open until you felt the need to retire to a comfortable bed. We will diffinately be returning again back to The Jasmine Garden Appartments. Thankyou to Erkan his family and their staff for making our holiday a fab one.

  • Stayed: June 2013, traveled as a couple
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2  Thank ACole21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

Just got back from the best holiday ever, the apartments were very clean, and the staff were wonderful, who could not do enough for us. I would recommend the apartments to anyone going on a self catering holiday. The food at the restaurant is very good and always served with a smile.
Only draw back is the walk back up the hill, but the taxis are cheap and plentiful.

  • Stayed: June 2013, traveled as a couple
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1  Thank Carol528783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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