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1 - 6 of 18 reviews
Reviewed June 6, 2015

If you like a hotel where you can speak to the staff, or at least one of the staff members, and you do not speak Turkish or Arabic, don't come here. No one speaks English well, or German for that matter.

But that aside, the location is good, close to the market/bazaar and the pedestrian mall with all the neat shops and bars and cafes (I liked Asia Terrace and The Corner especially).

Our AC worked well, the TV was OK but only had two channels in English (both news). The room lacked electrical plugs. The wi-fi worked well though. Our room was nice and in good repair, with comfortable beds and pillows.

The breakfast buffet was mediocre. The only coffee available was instant coffee, which for most people from North America or Europe is not even considered real coffee. My traveling companion and I stayed at this hotel for a week and after three mornings stopped even going for breakfast, preferring to pay for something better.

However, if you are on a budget and don't need real coffee in the morning, this place is affordable, clean, and has a good location.

  • Stayed: May 2015, traveled on business
    • Sleep Quality
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Thank Xphilosopherking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2014

On the main street about 300meters from the main bazaar area and bridge over the Orontes. Large comfortable room with balcony overlooking the street life including a taxi station. So not entirely quiet.

Excellent breakfast spread, and friendly staff - I will stay here again.

  • Stayed: May 2014, traveled solo
    • Value
    • Cleanliness
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Thank mco6215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2011

I reviewed this as MsL of Tlell last winter when it was closed. The Turkish response below from the owner says that they have reopened in November. I have no idea what has changed, but it could be good! Someone stay and review it!

To be clear: I have not stayed there but the owner replied in Turkish and I am translating because it is no longer closed.

Stayed: December 2011, traveled as a couple
2  Thank MsL_of_Tlell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2011

This hotel is currently not open, which is a shame. I have no other details, nor did we find another nice cheap place.

Stayed: December 2010, traveled as a couple
1  Thank MsL_of_Tlell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bentahir, Owner at Divan Hotel, responded to this reviewResponded November 11, 2011
Google Translation

selamlar çok haklısınız otel uzun bir süre restorasyon görüyordu ve bu sebepten kapalı idi sizlerden özür diliyor ve bir dahaki konaklamada sizi ağırlamaktan memnuniyet duyarız saygılar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2010

One's experience in a hotel is contextual. Given the dustblown near-border town it's located in, Divan isn't half bad, and presents a cheaper option than many others in town at 50YL for a double.

However, the room we had was in sore need of a new carpet, and a complete bathroom overhaul. The dark stains on the floor, and threadbare nature of the carpet gave the appearance that the carpet was dirty - which it may or may not have been.

Similarly the bathroom was very small, the door was mouldy, the mirror over the sink calcinated, the shower head rigged by wires to the wall, the light bulb exposed to shower spray.

The bed was covered with fresh and clean linen, which unfortunately didn't fit, often revealing the grotty mattress underneath (a palm print of dye or blood was a choice detail on the mattress). The spring in the mattress probably went some decades ago. The one towel the two of us received was also clean.

The hotel is located on Itsiklal street, which is the main drag, and if you can, you ought to ask for a room in the back as ours was quite noisy in the evening

The reception staff have little English - enough for the needs of the interaction, and they're very helpful. The reception area is a nice place to sit down and have a cup of tea, away from the hubbub below.

All in all, you could do worse, and as the other hotels in town are seriously overpriced, this might just be the sensible choice to stay in this neck of the woods. However, I would not make a trip to Hatay just to stay in this place.

  • Stayed: November 2010, traveled as a couple
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1  Thank emica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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