Just returned from a 10 day holiday and the title says it all. I have been lucky to have stayed in many 5 star hotels around the world and can honestly say that the service here is the best I have ever encountered. Everyone was so friendly and helpful and went out of their way to ensure that you had what you wanted. There was a good mix of guests and a lot more brits than I was expecting from previous reviews.
This was our first trip to Turkey and our first AI. Went DIY with good BA flights from Gatwick and a hotel pickup at Antalya. Had booked 2 standard terraced rooms for 4 adults and were delighted to receive an upgrade to a triplex terrace with 3 bedrooms and 4 bathrooms and a large living/dining room. Flat screen TV's and mini bars in every room - fab. The area where the terrace rooms are located is beautiful and very quiet with a pool bar serving the area. The hotel grounds are vast and immaculately kept and it is very easy to find a quiet place to relax if that is what you are after - hammocks and bean bags on a large lawned area for example.. The areas around the pools are livelier with the animation team laying on various activities throughout the day but with no pressure to join in. All in all the hotel and grounds are a delight and everywhere is kept spotlessly clean.
Now for the food and drink. Where to start! The main buffet restaurant has a lovely outside area overlooking a small lake with a fountain which was our favourite for lunch. The range of food is vast, wonderfully fresh salads, soups, freshly cooked bbq meat, prepared meat fish and vegetable dishes, amazing cakes and deserts - everything beautifully presented. The staff were fantastic, constantly clearing dishes and refilling glasses, always with a smile. If you don't fancy the buffet there are 2 snack bars near the pools serving kebabs, pizzas, hotdogs etc from 12.00 - 4.00 and then cakes, waffles, biscuits from 4.00 - 6.00. The is also the the Gozmele tent serving savoury snacks from 11.00 - 6.00. Oh, and lets not forget the patisserie open for coffee and cakes 4.00- midnight just in case you're still peckish! During our stay there was a large conference which packed out the buffet one lunchtime but they opened the Aqua Bistro as well to take the pressure off so this did not really cause a problem. The Aqua Bistro is also an adult only option in the evening but has a much limited choice compared to the main buffet. As there were no school aged children there during our stay this was not an issue. The bistro opens again at midnight serving light meals and sandwiches. We were lucky to get bookings for the A La Cartes for most evenings during our stay and the food and presentation were excellent. The Asian and Steak were our favourites - used both twice. Many of the dishes served were swanky London restaurant standard.
The drink selection in the bars is fantastic, branded drinks if requested, speciality coffees, cognac and a good selection of bottled beer. Service was again fantastic - you could barely put a glass down without it being refilled. The pool bar is fun in the evenings when there is music until midnight. After that it's off to the lobby bar for a nightcap but beware - the late barman here pours lethal drinks!!
The hotel was also showing live English football in Edwards Bar (which was otherwise shut) and even laid on bottles of beer on ice to help yourself to - and then a manager appears to make sure that the beer selection is to your liking -how cool is that!
So, in summary, we had a fantastic holiday at Susesi and would return in a heartbeat. I would definately recommend the terrace rooms which, if booked directly with the hotel are cheaper than the standard hotel rooms - don't understand that. And do try the A La Carte restaurants. And go easy in the late night bar if you want any chance of making breakfast.
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- Also Known As:
- Susesi De Luxe Hotel Belek
- Susesi De Luxe Resort And Spa
- Susesi Luxury Resort Belek, Turkey - Antalya Province