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Reviewed July 7, 2019

We recently stayed at the Voyage hotel for 10 nights in June 2019 as a group of 7 adults.

The service of the staff at this resort was outstanding. All staff were wonderful, though we would like to specifically mention these staff:

- Yasin (waiter in beach bar): Very friendly with a big smile on his face all the time and providing a good level of service
- Rana (Indian chef in adult restaurant): He made wonderful curry dishes and very tasty veg samosas for us. A lovely man
- Abbas (chef in adult restaurant): He made tasty omlettes for us. A good man
- Musa (chef): We met him on our first day at the adult restaurant. As we arrived near the end, he very kindly brought a lot of breakfast dishes for us. A wonderful man.
- Savas (restaurant captain in adult restaurant): Very funny, friendly and helpful
- Ayse (waitress in adult restaurant): Very hard working, quick and smiley
- Marut (restaurant captain): Very professional
- The two waiters (Vulcan and Mehmet) in the Mexican restaurant were also friendly and funny, providing an enjoyable evening for us
- Mehmat (Bar man in lobby bar) was fantastic. He made wonderful cocktails for us
- Erkinai and Gamze (Waitresses in lobby bar): Both always smiling and very charming
- Sabri (Waiter in Italian restaurant): Very confident and professional

We would also like to outline the following positive features:

- Good facilities with enjoyable water slides and the use of unlimited towels
- The outdoor pool was very big, with the shallow sleeping deck which was very nice
- The indoor games and bowling alleys were good fun
- The beach was clean and sandy. One of the best beaches we have been to in Europe
- The separation of family and adult dining areas was good, as the adult restaurant was quiet
- The gym and spa area was very good. Some lovely relaxing music in the spa area

There were some areas that can be further improved in our opinion to meet the top 5* grade:

- Room cleaning can be improved. On two occasions, we had to ring reception at 6pm as the room had not been cleaned despite us putting the ‘make up’ sign. There was also visible signs of dust left in the room and supplies were not always refilled

- The cleanliness of the lifts can be improved. The corners were filled with dirt

- As we are non-smokers, we found it very unpleasant sitting in outdoor restaurant areas with people smoking nearby. There should be clear segregation for smokers and non-smokers in outdoor dining areas. It is unfair that the resort experience for non-smokers should be disturbed by inconsiderate smokers

In summary, we would recommend this resort with the staff service the outstanding feature of this resort.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
4  Thank KShah186338
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CrmManagement, Yönetici at Voyage Belek Golf & Spa, responded to this reviewResponded July 8, 2019

Dear "KShah186338",


thank you so much for taking the time to share your review. It was our pleasure to host you at the Voyage Belek Golf & Spa, and we are happy to hear our associates were able to impress you with their super attentiveness. We truly appreciate the kind sentiments you have shared regarding the staff and your recommendations will also be taken into account.
We wish you all the best and waiting for your soon returning!


Kind Regards,
Asel Omurzakova
Social Media Expert.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2019

Nerden baslayacagımızı bılmedıgımız bu guzel otele 2. Gelısımız. Hersey mukemmel. Sıcak bır aıle ortamı. Ozellıkle tesekkur etmek ıstedıgımız bırkac ısım var onları paylasmak ısterız seneye ınsallah tekrar gorusmek uzere sevgıler.

Lobby bar’ da hızmet veren Şakir Bey,( yaptıgı eşsiz içeçekler için ) Ayşe Hanım ve Gamze hanım a da sunumları ıcın cok tesekkır ediyoruz.
Italyan restaurant : Taner bey, ulas bey ve sabrı bey ‘e mukemmel servıs ve yemek tavsıyelerı için tesekkur edıyoruz ( ayrıca herkese tavsıyemızdır mantarlı linguini ve terbıyeli bonfıleyı muhakkak denemelısınız.
Kebappa: hepsı bırbırınden nefıs kebaplar, sunum guleryuz ve yuksek kalıtelı hızmetlerınden dolayı zenel bey’ e tesekkur edıyoruz.
Ayrıca bar profesoru miksolojıst ozen bey e ayrıca tesekkur edıyoruz.

Wow! what a great holiday it was.That was the second time we visited Voyage Belek and yet again we had fantastic time and wonderful holiday.We wish to come back here again next year
We would like to specially thank to following people at Voyage Belek:
Lobby Bar:Şakir Bey-Thank you for amazing drinks you’ve prepared for us all.You are simply the best!
Ayşe and Gamze Hanım- Thank you for the friendly services you provided, much appreciated.
Italian restaurant: Taner, Ulaş and Sabri Bey- Fantastic service and spot on food recommendations. Excellent service , thank you all.
Kebappa: Super delicious Turkish food! A lot of Turkish meze’s to try as well.so yummyThank you Zeynel Bey, great service.
Couisine 24:Onur Bey thank you for the great service.
Last but not least we would also like to thank Özen Bey for the wonderful coctails.
Fantastic service, friendly environment, at Voyage Belek we had the best holiday we ever experienced and we would highly recommend for holiday destination.

Date of stay: July 2019
Trip type: Traveled with family
1  Thank Aysegulesma
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2019

First time staying at the resort with my partner after her recommendation.

The week started with good service but at the mid point the service became excellent. Hatice and Gurkan are a credit to the company and will always make sure you have a drink and are well looked after and have made my stay much more enjoyable.

100% would recommend!!

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Lcjfearon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2019

Second time staying at hotel voyage, big improvements from the recent refurbishments. Professional and friendly staff all around! Look forward to coming back next year, great stay with family - great service from HATICE!

Date of stay: July 2019
Trip type: Traveled with family
2  Thank samab71
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2019

We stayed at voyage Belek 4 years ago and the hotel is like a new hotel!

Everything has been improved, including restaurants, rooms and above all the service.

HATICE waited on us by the adult pool and her service was top quality. She knew our drinks order and we never had an empty glass and she couldn’t do enough for us! She was friendly, funny and polite! And her roller skating was great!!!

Date of stay: July 2019
Trip type: Traveled with family
1  Thank Kath A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
CrmManagement, Yönetici at Voyage Belek Golf & Spa, responded to this reviewResponded July 8, 2019

Dear "Kath A",


many thanks for choosing the Voyage Belek Golf & Spa again! There is no better compliment than welcoming back familiar faces. We are so glad that you had such a great holiday due to our attentive staff and left with everlasting memories. Stay safe and see you soon again!


Kind Regards,
Asel Omurzakova
Social Media Expert.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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