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“Best pool ever!”

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Kempinski Hotel The Dome
Ranked #49 of 87 Hotels in Belek
Certificate of Excellence
Washington, DC
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Best pool ever!”
Reviewed November 12, 2012

Went here for a destination wedding, it's a wonderful property! Be sure to ask for a room with a view of the sea (and, hopefully, a balcony). Only ate at the beachside restaurant and breakfast, both of which were excellent.

Can't say enough about the pool. Bring your suit and swim every day if you can, it's the nicest pool I've ever experienced!!

Only downside is the bar band which plays out on the terrace -- though true to word, it stopped playing at or about 11 p.m.

Room Tip: Ask for a room with a view and balcony!
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  • Stayed September 2012, traveled with friends
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GlobetrotterDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski_TheDome, General Manager at Kempinski Hotel The Dome, responded to this review, November 13, 2012
Dear GlobetrotterDC ,

Thank you for your time, to give feedback from your last stay with us, on this Forum.

I sincerely thank you for your contructive feedback and appreciation of our services and facilities. I and my team are very pleased that we were able to create memorable experiences for you, during your stay.

I have taken note of the areas of improvement and once again, thank you for pointing them out to us. Rest assured, they have been addressed in the meantime.

We look forward to welcoming you, in the not too distant future in our hotel.

with best regards

M.Nihat Tumkaya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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508 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
Crowborough, United Kingdom
Level Contributor
302 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed November 1, 2012

My wife and I stayed here at the end of October 2012 as a base for golf and sightseeing. We chose this hotel as, despite its size, was the smallest available in the area. However, the only times the hotel seemed busy was at meal times. The hotel is elegant and the service is excellent, although the lighting in the main areas seemed low and gloomy to us. The superior room we had was well appointed but overlooked the adjacent area on the east side and which was subject to demolition work (and presumably redevelopment for a year or two to come).
The extensive pool area is delightful and was little used during our stay - perhaps the other guests were on the beach, which had direct access. We played on some splendid nearby golf courses, being ferried to and fro by the hotel. Sightseeing involved taking nearby taxis and, whilst this worked well, it was rather expensive although the tariffs are fixed and clear. The car hire option was too expensive at the quoted daily charge.
We stayed on a half board basis which turned out much cheaper for us as a couple than the 'all inclusive' alternative we were offered. The main restaurant had a new theme every evening of the week and the food was very good by buffet standards.
Overall we had a very relaxing time in very pleasant surroundings, but watch out for the construction going on next door.

Room Tip: For a year or two avoid rooms on the east side because of adjacent construction work.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sagatourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski_TheDome, General Manager at Kempinski Hotel The Dome, responded to this review, November 3, 2012
Dear Sagatourist ,

Thank you for your time, to give feedback from your last stay with us, on this Forum.

I sincerely thank you for your contructive feedback and appreciation of our services and facilities. I and my team are very pleased that we were able to create memorable experiences for you, during your stay.

I have taken note of the areas of improvement and once again, thank you for pointing them out to us. Rest assured, they have been addressed in the meantime.

We look forward to welcoming you, in the not too distant future in our hotel.

with best regards

M.Nihat Tumkaya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 29, 2012

We were on a Tauck tour, and happy that they booked this hotel. The lobby is lovely, and the rooms were very clean and comfortable. The room was quiet and the lobby was spotless. There was a poolside musician who could have played a little more quietly for our tastes, but he was entertaining people by the poolside. In the heat of Turkey in Sept. we were grateful for the air conditioning.

Room Tip: We overlooked the water, and the view was good.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frozentundra612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski_TheDome, General Manager at Kempinski Hotel The Dome, responded to this review, October 31, 2012
Dear Frozentundra612 ,

Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that we could contribute to making
your trip to the Kempinski Hotel The Dome a great experience.
We made great efforts to integrate the lodge into the hotel environment, trying to be as
environmentally friendly as possible.

Personalised service is of great importance to Kempinski, and we invest heavily into
training to ensure every guest feels special.
Thank you once again for your thoughtful feedback.

Your sincerely,
M.Nihat Tumkaya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsingoer, Denmark
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 9, 2012

I spent a week at The Dome in August.
The hotel decor is just fantastic - by far the greatest I have seen. The rooms are just as great as you will see them at the pictures from the hotel web site.
Cleaning was spotless. Bathroom was great with a thick cotton bathrobe and slippers.
I had reserved a superior room; however I did not notice that it only had a see "side" view. The front desk offered an upgrade by mail before I arrived - however not at a discounted price, so I declined.
The staff can best be described as very polite. However in their eager to be correct at all times they lose the personal touch and a bit of friendliness.
The breakfast is simply great. However the evening restaurant at "La Sale" is not that great. I tried it only once where they had an "international" theme. Nothing fantastic - rather ordinary. I had been told that the price was 40. Only later I realised that I should have asked "What currency?" since this was in Euro. Given that fact it is rather expensive for a Turkish restaurant. Actually I would expect a Turkish hotel to have all prices in Turkish Lira - so watch out for this.
All in all I would certainly recommend the hotel. However I will most likely not return as I found the distance from Antalya a bit too far to go for a meal. Kaydrie and Belek (the neighbouring small cities) do not offer much.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank henrik_winther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski_TheDome, General Manager at Kempinski Hotel The Dome, responded to this review, October 11, 2012
Dear Henrik ,

Thank you for your time, to give feedback from your last stay with us, on this Forum.

I sincerely thank you for your contructive feedback and appreciation of our services and facilities. I and my team are very pleased that we were able to create memorable experiences for you, during your stay.

I have taken note of the areas of improvement and once again, thank you for pointing them out to us. Rest assured, they have been addressed in the meantime.

We look forward to welcoming you, in the not too distant future in our hotel.

with best regards

M.Nihat Tumkaya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed October 8, 2012

Quite a good property with beach. Food is just nearing good. Hospitality was really good, particularly the GM Mr.Puneet Singh (even after one and half year after my stay i remember his name, not just çoz he's an indian....) was quite helpful to our team in totu.The month we went was Sept. and it was humid and hot. The remote location of the hotel is one disadvantage. The pool was quite awesome.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arul_nambi2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski_TheDome, General Manager at Kempinski Hotel The Dome, responded to this review, October 9, 2012
Dear Mr.Nambi,

Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that we could contribute to making
your trip to the Kempinski Hotel The Dome a great experience.

Personalised service is of great importance to Kempinski, and we invest heavily into
training to ensure every guest feels special.
Thank you once again for your thoughtful feedback.

Your sincerely,
M.Nihat Tumkaya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level Contributor
73 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 7, 2012

We stayed (my husband and our 8 year old daughter) the first 2 weeks of July in this hotel in a suite with sea view, half board.
It was the first time that we were in a Kempinski hotel : therefore we can not compare with other hotel Kempinski in the world.
Our priority was to stay in a quiet place without noise day and night.

Positive :

Despite the unbearable heat (from 9 am it was already 30-34 ° ..... to happen in the day of peak 41 °), we discovered a green country, with the horizon of the mountains. The roads are very well maintained and motorists driving without aggressiveness. You must absolutely visit the beautiful waterfalls at Manavgat (1 hour drive from the hotel). Magnificent ancient sites of Aspendos and Side, well preserved under an hour from the hotel. Canyons (Selge) and also visit the old town of Antalya (half an hour). For families, dolphinland in Antalya.

The breakfast is very rich and varied with a huge selection of breads of all kinds, fruit, cheese and charcuterie. Buffet constantly stocked until the end of service.

For dinner, themed buffet every night. Every evening different cook is represented (italian, caribbean, turkish, asian etc). In all cases, every night there was a huge buffet of cold appetizers and grilled meat and fish. Good quality. Fresh food but not always tasty nonetheless.

Cleanliness. A pool staff frequently throughout the day cleans small bins beside each chair and pools outdoor showers. It constantly cleans the common areas. The rooms were clean.

Staff. We really appreciated their kindness, smiles and helpfulness. Once we complained about the attitude of a waiter at breakfast, the next morning and throughout the rest of our stay we were served by other than him.

Car rental at the hotel: Very good service. Competent, helpful. Included in the price with all the GPS saved locations you wish to visit for the day rental.

Pool: Huge. The architecture and layout of this pool was that even when the hotel is full there is always enough deck chairs (and the staff will find onefor you) and the pool never seems crowded.

Peace: it was our first requirement. When you know that in this country is justly renowned for its hotels "all included" with a multitude of water sports and all accompanied by a soundtrack indescribable, we enjoyed our HUGE selection Kempinski, wich is just known as a quiet place. Anyway ,the two hotels that line each side of the Kempinski give them, day and night, an overview and unwanted sharing their animations ... very loud).

At dinner, a very knowledgeable and pleasant pianist accompanied us during the meal with all possible discretion.
From 9 p.m. at the bar on the terrace above a group of musicians took over. The orchestra stopped playing at 11 p.m. (thankfully).

Negative :

The junior suites are not very spacious, but at least provide a separate bed for the child. The bathrooms were nice but ridiculously small ; there was only one sink while there was plenty the place to add one.

Rooms as well as suites or junior suites which give seafront unfortunately have several disadvantages: 1. From 6 p.m you can not open your windows because the smell of barbecue buffet facing the pool deck mounted in the rooms. 2. In our case, we were forced to return to our room around 10 p.m. to sleep our daughter ; it was very difficult for her to sleep and we watch television because the music of the orchestra bar resonates in our room. Luckily it ended at 11 p.m.

The beach:
Disappointment for a seaside holiday, gray sand, the sea water is cloudy. Not at all inviting. But this is all coastline same problem. For those who still want to access, the development of the range is designed with pavilions are available to rent at reception 1 day in advance and paid, with a bar service. There are also small umbrellas and sunbeds free. But the heat is even more suffocating on the sand that at the edge of the pool.

Since May the hotel is committed to include the formula all included for those who wish. This means that with a lot of alcohol ....... and inappropriate behavior especially in the late afternoon at the pool, make us think that we are in a very popular hotel.

Conclusion: we will return to Turkey in Kempinski, the only hotel in this area that guarantees you a minimum of tranquility. However, we already know that it is not in this region that we bath in the sea.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kafka2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski_TheDome, General Manager at Kempinski Hotel The Dome, responded to this review, October 9, 2012
Dear Kafka ,

Thank you for your time, to give feedback from your last stay with us, on this Forum.

I sincerely thank you for your contructive feedback and appreciation of our services and facilities. I and my team are very pleased that we were able to create memorable experiences for you, during your stay.

I have taken note of the areas of improvement and once again, thank you for pointing them out to us. Rest assured, they have been addressed in the meantime.

We look forward to welcoming you, in the not too distant future in our hotel.

with best regards

M.Nihat Tumkaya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leuven
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed September 18, 2012

We stayed here in September, my husband and I and our 1.5 year old son. We were immediately impressed with the exterior of the hotel, and on the inside the hotel is stylishly decorated (Fendi chairs in the lounge, thick rugs etc.) and comfortable. The only disappointment was the dining room Lale which looked out of style compared to the rest of the hotel. Our room was spacious and as for the entire hotel immaculately clean. The grounds around the hotel including the pool area were beautiful and well maintained. Again, everything was very clean throughout. Contrary to what I had read before on Tripadvisor, we did not have any issues with the staff and we found them generally very friendly and helpful when we asked for something (however they did not often spontaneously offer to assist etc.). In regard to the food we were quite staisfied as the choice was enormous and food was always fresh and tasty (we were all inclusive so we got to try it all). Mind you that although their all inclusive was not all inclusive as such, compared to some other hotels it was pretty complete.
Finally, we liked the live music at lale in the evening (piano).
Now the bad, unfortunately there always is. First of all we thought the beds were dreadfull. They were rock hard, in fact harder than a rock. Even my husband who likes a firm mattress was horrified. We couldn't stand it anymore so after two or more nights the staff had finally put in an extra softening layer of fabric on top which helped a bit but wasn't great (and too small for the size of the bed). So went we went home are backs ached! Equally uncomfortable were the pillows, and there was no choice of pillow which i would have expected in this hotel.
Also disappointing was the price of babysitting services which the hotyel offers. I read on Tripadvisor how child-friendly this hotel was, so I expected some service in this regard. Instead the hotel charges 20 euro per hour and per child for babysitting which is ridiculously high. And in the downstairs shop you can buy a small pack of pampers ... for 35 euro!! I do not call this child-friendly. I also did not get any information about the possibility of special meals or formula etc. so no idea what the hotel offers.
Overall we rate the hotel somewhere between good and very good.
I would recommend management to review their services towards families with young children. We had booked way in advance through a travel agent so the hotel must have known around which time we were due to arrive (noon). Our son was very tired from the journey so it would have been nice if our room had been ready when we arrived. Instead we had to wait almost two hours, whereas the hotel was practically empty. Not a very good start of the holiday. Moreover, the prices Kempinski charges for babysitting need to be reviewed, and Kempinski should inform families with young kids of facilities/services upfront. For example; we only got a changing pillow for the baby after 3 days when we were tired of changing diapers on the bed and asked for it. Why not inform people upon check-in that they can get baby tioletries, special meals etc. instead of leaving people to figure it all out themselves?
On a final note, we would have appreciated it if the hotel had informed us upfront of the wedding that was to take place in the hotel that week (including around 250 people).Although we were not much inconvenienced by the event, it did make us feel like the odd ones out as 80% of the people stayinbg in the hotel that week were part of the wedding party. It would have been nice to know upfront, as a courtesy to guests, .. and maybe we would have chosen to come another time.

Room Tip: If you are thinking of booking a room, I recommend that you book a room at the backside (golf view...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski_TheDome, General Manager at Kempinski Hotel The Dome, responded to this review, October 2, 2012
Dear Leuven,

On the onset, I would like thank you for taking the time to complete the survey, providing us invaluable feedback from your last stay in our hotel.

I deeply regret that you have had an less than memorable experience at our hotel.

I have taken note of your comments, which I regard as very serious and would be more than happy to discuss them with you in detail at your earliest convenience. I can be reached at 0242 710 1300 extension 5001.

I sincerely hope, that even though your last experience was less than exceptional, you will give us the another opportunity to welcome you back to our hotel in the not too distant future.


Kindest regards
M.Nihat Tumkaya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kempinski Hotel The Dome

Property: Kempinski Hotel The Dome
Address: Uckumtepesi Cad. No. 20-2 | Yeni Mahalle, Belek 07500, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Belek
#32 Romantic Hotel in Belek
#33 Family Hotel in Belek
#38 Spa Hotel in Belek
#44 On the Beach Hotel in Belek
#49 Luxury Hotel in Belek
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Hotel The Dome 5*
Number of rooms: 157
Official Description (provided by the hotel):
Kempinski Hotel The Dome Belek, situated on an area of approximately 40,000 m², serves as a boutique hotel between the Taurus mountains and the beauty of the Mediterranean beaches. Kempinski Hotel The Dome also boasts Antalya's largest and most comprehensive spa and Thalasso salon, adding an aesthetic of dynamic, healthy living and a new meaning of peace. The compound also has two of the best and the most difficult golf courses, the PGA Sultan and The Pasha. Kempinski Hotel The Dome features 139 Rooms, one Presidential Suite, 17 Suites, 16 Royal Villas and 2 Presidential Villas by the lake, offering a total capacity of 400 beds. With its Seljuk-style architecture, The Dome offers luxury and wellness treatments within the 3,600 m² spa and Thalasso salon, one of Turkey's largest and most luxurious spas. Kempinski Hotel The Dome offers outstanding examples of Turkish, Italian and Asian cuisine with Lale Dining Room, Cilantro Italian Ristorante, Trader's Spice and Palm Pavilion Bar & Grill. Kempinski Hotel The Dome has a total of five meeting rooms, 74 m², 106 m² and 56 m² in size, as well as a ballroom of 573 m² for larger events. ... more   less 
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Also Known As:
Kempinski Hotel Belek
Kempinski Hotel The Dome Belek, Turkey - Antalya Province

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