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“amazing holiday! will definately be going back :)”

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Papillon Belvil Hotel
Ranked #20 of 93 Hotels in Belek
Certificate of Excellence
Reviewed April 26, 2012

we stayed at the papillon belvil at the end of april 2011 and we couldn't have been happier with what we received.
the grounds are immacuately kept with lots of trees, plants and fountains. the room we stayed in was down a path which went from the pool past the tennis courts, it was very quiet at night whilst still being close enough to the restraunts, pool and bars. the room was clean and a good size, especially as we were only there for an hour or so a day and to sleep. the room also had a balcony which was really nice for when we came back after being at the pool bar at night.

the food was really nice especially seeing as my partner and i are such fussy eaters. although the food felt abit samey as it was a buffet but it was all really nice every night and there was a man outside who cooked different meats and fish fresh for you. the main resteraunt itself was reallly nice and spacious with pleanty of tables. it has an indoor area which is kept cool and an outdoor patio which has music playing at night. the main resteraunt is also open until late at night which is great if you get a bit peckish after drinking :) there is also a mini buffet at lunch at the pool side bar which includes burgers and chips and ice cream (although it says its for the kids they dont mind if us adults go up and get some lol) if you stay here make sure you go and see the pancake woman who makes fresh pancakes with sugar, and also see the man who makes pizzas with any topping you want - all of this is included in the all inclusive aswell. the hotel also has several al a carte resteraunts although we didnt get to try these as they were not open as we went out of season.

the beach is at the other side of the pool and is very clean, although the only small issue is the pebbles between the sea and the beach which can get a bit painful but its only for a second so its not too bad. it definately won't ruin your visit to the beach.

every night there is some sort of entertainment on at the ampitheater. the night starts with soemthing for the kids where they all get on stage and have a dance, they even get the adults up to do the club song and dance which is a laugh. one night whilst we were there there was a group of acrobats who were running up and doing backflips of a single pole in the middle of the stage - very impressive. theres even kareoke in the pool bar after the show.

the staff are amazing and you cannot fault them. they were so helpful and really helped make the trip what it was, the manager even came and had a chat and a picture with us towards the end of the trip. the pool bar staff a really good, having a chat and a laugh with you, they even made us cocktails (make sure you try the belvil special and pink lady) althought there was one rude waiter who made no effort at all but we just tended to avoid him and ask other members of staff.

don't listen to any bad reviews you read on here about papillon belvil as we'd read them before we went but all our worries were put at ease straight away :)

  • Stayed: May 2011, traveled as a couple
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14  Thank melanie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 16, 2012

On the whole, we found the Papillon to be a lovely resort. My partner and I arrived in late March for a two week stay but, with hindsight, waiting until mid April would have been a better/warmer arrival time. One of the two pools wasn’t opened and gardening work/planting wasn’t fully completed either. But still, we were impressed with the surroundings - lovely dappled shade from tall pines, friendly cats, dawdling turtles and all pathways led down to the swimming pools which over-looked the beautiful Mediterranean. All rooms have balconies where you could sit outside with a drink and/or dry your swimsuits from. Our first bed was very comfortable but because we had noisy neighbours we were moved (very quickly and without fuss) but unfortunately, the second bed was not as nice. Also, our mini bar fridge did not work in our first room - so, even though it was restocked every day with free drinks - they were still warm. We had a perfectly working fridge in the new room. The bathrooms are small but efficient but the bathtubs, which you have to walk into for a shower, are very high. This could be a problem for children, people with mobility problems or the elderly. And finally, take the local buses which you will find at the end of the road to the hotel - and avoid the extortionate taxi prices!

Room Tip: Ask for a room on the end - less chance of having noisy neighbours! If you have mobility problems, a...
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  • Stayed: March 2012, traveled as a couple
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7  Thank pam t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2012

Having been to very modern 5 star hotels in Lara Beach and Side previously in the heat of August, we didn't really know what to expect at the beginning of April, and having arrived very tired after midnight to the hotel you can't help notice probably the one issue this hotel has is the styling of the main hotel which is very eighties and underwhelming.

However we were efficeintly taken to our room which was very good and immaculately clean and got some sleep ( cleaned daily and fresh towels). Having woken to blue skies which remained for the next 6 days you see the benefit of this hotel being well established in the gardens, which are beautiful and are a real asset to the efforts of the gardeners at the hotel.

The food was very good, with pizza corner being very popular as they made fresh pizza's daily although the food could have been a little warmers especially if they left the cowls over the food instead of leaving them open which happens at other hotels. However the choice and quality was very good and I seemed to enjoy the food more as the week went on.

The hotel was obviously not full and to be honest this was a real positive given our August holidays as you could get served at the bar, get a sun lounger or get use of sports facilities at any time. The temperature was on average around 23C which allowed you to lie in the sun or do anything you like ,again unlike the 40+ temperatures in summer when it can be oppressive.

The outdoor pool was cold, but the indoor pool was excellent for the children and the entertainment team worked really hard trying to keep the events going through the day and night to keep us interested.

Day trips were available, but if you want a few hours out you can catch the tourist bus into town for 1 Euro to do a bit of haggling for ' genuine ' designer goods.

Overall the whole experience was excellent value for money and thoughout the week I really warmed to the hotel and its staff, as it came alive, However its always going to be difficult to give it five stars compared to its brasher glitzy ultra modern counterparts in Lara Beach.

  • Stayed: April 2012, traveled with family
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7  Thank joffPreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2012

We visited the hotel from 30th March - 6th April with two children (aged 9 and 3). Check in was very easy, the staff were all very friendly and welcoming and our room (one of the club bungalows) was immaculate and with a well stocked mini bar which was re stocked every day. The Hotel grounds were very clean and tidy. There was always staff doing gardening and painting and cleaning etc (we put this down to being the beginning of the season). The food i the restaurant was fantastic and with 2 picky eater children I was dreading it but there was always plenty of choice.Only the main restaurant was open, the Chinese, Italian etc was not open. At the beginning of the week the pool with the water slides was closed, the beach bar was closed but it was very quite with not a lot of guests and again we put this down to being the beginning of the season. The main pool was too cold to use anyway so we made good use of the excellent indoor pool. By the end of the week they began to open the pizza bars and pancake bars during the day for snacks and the beach bar began to serve lunch as well as snacks. The water slides opened if you could brave the cold pool water. The entertainment could of been a bit better during the day there was not a lot going on (this was fine by us wanting a bit of r&r) but by the end of the week and a lot more guests arriving we noticed a bigger presence of entertainment team and things to do. The outside entertainment area was not used on a night as it was too cold (cardigan or jumper required) but in the downstairs hotel bar there was a mini disco from 8:30pm-9pm and then adult entertainment from 9pm-10pm. They also had a cinema room so the kids could watch films while the adult entertainment was on. The kids club staff were fantastic, very friendly and my kids are very shy yet felt at ease with them straight away and was joining in on the day events and on the mini disco doing all the dances on a night. Most of the songs were in German (as most of the guests were either German, French or Russian with English a minority) but the staff would repeat instructions in about 4 languages so that everyone could join in.

We took a taxi from just outside the hotel grounds to Belek town centre. If you are into shopping then this is a fantastic area for you, but my husband is a little grumpy and after 3 streets of being harassed at every shop to enter to buy "genuine designer fakes" he was fed up and wanted to leave. We also did a joint market trip and a river cruise to a waterfall which was a nice day out and a change from the hotel pools but was a little over priced for what is was (£88). The area itself does not have a lot going on, there is not much to do other then on the hotel complex (local aqua park was also closed).

All in all we had a fantastic holiday, the hotel staff could not do enough for us. We will be returning again to this hotel, but would make it a little further into the season so that we could take full advantage of the bars, food and entertainment and restaurants. For the price we paid for an all inclusive holiday this hotel was an absolute bargain and well worth the money.

  • Stayed: March 2012, traveled with family
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10  Thank JuJuKilvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

First of all, what is one person's perfect holiday might not suit another, and some people are irritated by things that wouldn't bother someone else, and I've seen bad reviews about other hotels we loved.
I'll start with the negatives first and then leave you with the positives.

Where we found the holiday less than ideal was partly our own fault in that we hadn't researched it well enough. My partner really likes great scenery, and we prefer adults only, so finding Belek very flat and the gardens quite small, she was disappointed. We also had very inneffective air conditioning for the first two days despite requesting that maintenance check it out. Seeing a lady manager got a rocket up someone's backside and it was repaired very quickly on day 3.
Some of the reception staff were not a great help - not because of any problem with attitude or politeness but simply because of limitations in their ability to speak English.
Usual problem of Russians pushing in and some taking their kids in adult only areas despite there being clearly displayed signs to say children were not allowed.
Sun beds were really crammed together and the hotel is in a long line of hotels packed along the beach. The entertainment was truly dire, really very poor.

Ok, that's the negatives covered, and on to balance it up with the good.
The hotel was spotlessly clean, very nicely appointed and our room was superb, with a spacious balcony and great view. Apart from the initial problems with air conditioning, the accomodation was excellent. While Brits were in the minority they were easy enough to find and as usual are almost always friendly to other Brits on holiday, also we found the Germans and occasional French guests perfectly acceptable company.
Belek being quite flat is ideal for those wanting a golfing holiday, and though I'm not a golfer, there are plenty who would go there just for that. I was impressed at how earnestly the management wanted to make things better.
The food was fantastic in the main restaurant to the point of putting the a-la-carte restaurants to shame. It's a fair sized hotel with lots of guests and I imagine that the cramming in of sun beds was an attempt to try and give as many guests as possible a fair chance of getting one. In common with most Turkish hotels, the staff work VERY long hours, and put up with a lot, but for the most part I found them polite and good natured. If Russians get served first despite some being obnoxiously rude and arrogant, they are apparently very good tippers (unlike us on all inclusive deals who don't carry cash) Not all the Russians were as bad as their stereotype. (imagine the lousy reputation Brits get with all our chavs getting drunk and going wild abroard) A British man we chatted with had lost his wedding ring in the sea, and two young Russian guys dived over and over again trying to find it, and eventually found it for him.

All in all a lovely hotel with excellent food, maybe a bit crowded, and if you absolutely can't stand the Russians, perhaps the Canaries would be better as they don't seem to go there.

  • Stayed: July 2011, traveled as a couple
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11  Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2011

We were visiting the hotel Sep 14-22 with a little kid (3.5 yo) and basically this review is to confirm positive opinions of others.

The check in was smooth and easy. We arrived early (by 11 am) and they checked us in and we got immediate access to everything except for the room. Initially we though we would have to wait till afternoon to get the keys. But they had a couple of rooms available in about 30 min after our check in. So we picked one and were transferred immediately after that.

There were 4 of us and because of the high price we still chose a room to accomodate 3 adults and a kid. It was not too small so it was kind of fine with us. The room was prepared and clean, the mini-bar was filled with drinks and water.
The bathroom was clean as well and they changed towels as often as we needed.
The only potential problem with the bathroom is the tub sides are kind of high and older/impaired people may need help to get in/out of it.
We were staying in one of the 3-story buildings relatively far from the sea and our windows were facing other buildings. But the planning is good so the buildings don't look at each other. The balconies in the buildings are facing the same side so you can only briefly see people coming in/out of their rooms (entrances).
As other people mentioned there are no elevators and only stairs to get to your room. This may help you decide if you absolutely need the ground level or not.

The room service is daily and good enough. But we didn't see any towel art from our room maid.

The beach is clean and spacious. There are always sun chairs available. Unlike our Egypt experience you can also always count on getting fresh beach towel. You can replace them any time though hotel is trying to 'go greener' and asks you to reuse your towel (like take it to your room and let it dry).
One thing I liked about the beach was the sun shades they're using above the sun chairs. That's really a good idea and allows for more space and more convenient protection (unlike straw shelters with solid shadow).
The sea was nice and clean the seabed is sandy. The water temperature was really great.
The only issue about the beach is it has a strip of pebbles. It is going along the water and actually goes into the first few feet (about 2 m or less) of water. It was making getting in/out of water a bit uncomfortable. I walked to another hotel's beach and found out they didn't have this issue (but the hotel/beach looked way cheaper than ours).

One advantage is the hotel has kids' pool (which we didn't really use) and a playground. The playground is shaded so you can go there with your kid any time of the day (it's designed for kids 3+ yo. Still it makes sense to supervise your kid while in it). The playground has high spaces for kids to climb up, slides, tunnels, sandbox, a see-saw. They don't have swing though.
The floor is new soft rubber-like multi-layer material so your kid won't get hurt even if going bare feet.

We were mostly interested in the sea. But could not miss the water slides one of the pools. My kid was too young and he could not swim anyway. But I took him to the spiral slide and he got a lot of excitement.
I didn't have any experience with water slides before. Probably I was doing something wrong but I got a few abrasions on my back (along the spine) and on my elbows while sliding down.
The seams on the slides seemed to be okay so I'm not sure what I did wrong. And other people seemed to be sliding down just fine.

Another amenity the hotel had was pretty big stage where they had nightly shows for kids (right after dinner, at 8:30? pm) and for adults (after 9 pm).
We were not really interested in those but brought our kid to one of them after dinner.
I can only say that the hotel's girls working with the kids did their best. My kid was not really interested/excited about what they did on the stage but that's personal.
A positive thing about the nightly shows is they're not too loud (compared to what we experienced in Mexico) AND they finish by 11? pm at the latest.

The restaurant building next to the main block is 2-stories. And it has a spa and a few souvenir/leather/jewelry shops. In my opinion those are too overpriced.
Another really expensive thing was Internet-cafe/entertainment center (where you could get a $3 coin for a toy car ride or a play booth. Those car rides cost me only 50 cents at Walmart).
The Internet access is also pretty expensive (it's like $12/hr or even more).
Not sure what they have in the main lobby but I saw a man with tablet in there. So you better check it out with hotel staff.
Unfortunately, there are no other options (except for your own wireless data plan with either insanely-priced data roaming or Turkish SIM-card which is not cheap either).

Now to the food: it's good. You have a good choice of meat, vegetables, side dishes. They have soups (for those who're interested. It's mostly puree-style soups though). They have smoked meat, fish, poultry, sausages etc.
For adults the food is real good. But a lot of kids were barely eating (including my one). Not sure if it was spices or just another style of cooking. But kids really didn't eat well.
We went to the hotel kind of 'out of season' so we didn't experience anything special in terms of fruits. They had: watermelons, melons, pears (not so ripe), apples, grapes, peaches (not ripe), plums (not ripe), bananas. Don't remember any berries.
Those tough enough to go there in June/July may have a lot of cherries (which I like) but we were there in September.

All the fresh squeezed juices were for extra money. All other juices were from carton packages (all from concentrate, I believe). I would really call them drinks. Anyway, they had orange/apple/peach/pineapple/grape flavors.

The desserts were also good but not something extraordinary. Some of them were Turkish style (which I personally was not excited about). I believe you should always have something to pick from.
One thing which I liked was natural honey with honeycombs... Those who like natural food will understand me.
We're not big fans of alcohol but we tried Turkish wines. Didn't really like them (though I saw couples who used to drink up a bottle for two at dinner time).
Surprisingly, they were serving Bailey's Irish Cream and Martini at no extra charge (though those were definitely imported). Anyway, their bartenders have a good choice of alcohol drinks and you just need to figure out what is included in the price and what's extra.

Restaurants are spacious and you always have a place to seat. The main restaurant has a choice of open air/terrace sitting and in-building tables. Some times they invite a local band to perform on the terrace at the dinner time. Very nice.
The waiters are pretty agile (especially when you tip them but they don't really insist on/seeking it. I saw that kind of behavior only one time when a guy doing small pizzas outside of the main restaurant asked me to put tip into the box.)

One thing about the 24-hours food availability: that depends on what you eat and what you don't. There is a 'dead hour' after 2 pm (or 3 pm? sorry, I don't remember exactly) when the only thing you can get is a drink from a bar and a doughnut (which I don't eat).
Can't really say anything about overnight restaurant hours and food as I didn't have a chance to eat too late/early.

The territory of the hotel is quite big and relatively green (though their palms still need a few years to grow up to give enough shadow). The hotel has kind of small 'zoo' with birds/rabbits in the back. You may see turtles roaming around on the grass and hummingbirds flying by the flowers.

The staff was generally knowledgeable/polite. But they're mostly Germany(?)-oriented. So, they may speak German fluently but not good at English at all (we had hard time to talk to our room service woman). There are also many Russian tourists so they picked up some Russian as well.
The animation team worked good. At least I saw them every day on the beach engaging people in activities and by the main pool where they entertained people.
The beach activities seemed to be repetitive though (same volleyball and some other game).
Not sure what was happening by the pool since we preferred beach all the time.
For the nightly shows they had rotated schedule and basically for the whole week we were staying there the shows didn't repeat.

Overall we enjoyed staying at this hotel. I would recommend it for those from Europe/Middle East/Russia though vacation in Turkey seems to be more expensive that one in Egypt.
And I would consider it way more expensive (at least for 40% higher) compared to the hotels in Mexico (Caribbean coast).

Room Tip: As other people noted there are no elevators in the buildings except the main one. If you need assis...
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  • Stayed: September 2011, traveled with family
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19  Thank nskmda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

This hotel was brilliant, I visited in October 2011 with 4 friends, I was impressed with everything from cleanliness to entertainment. This is one of the best if not the best hotel I have ever stayed in. The food was excellent, the al la carte munu's were out of this world. The rooms, swimming pool area, beaches and general hotel was kept extremely clean. The room mini bar was filled up every day. The staff were excellent could nt do enough for us. The gardens and flower beds were kept to an high standard. There was always somthing to eat. There is the nearby Town of Belek which has a great market as well as plenty of shops. This Hotel is suitable for everyone including the disabled and elderly. 5 star hotel, cant understand what people want for the price if they re not happy with this Hotel

Room Tip: Use the phones in your room rather than a mobile to phone home as the price from the room is as chea...
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  • Stayed: October 2011, traveled with friends
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6  Thank deanflanaghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Papillon Belvil Hotel

Address: Tasliburun Mevkii | Belek Turizm Merkezi, Belek 07500, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Belek
#13 Family Hotel in Belek
#15 Romantic Hotel in Belek
#17 Spa Hotel in Belek
#19 On the Beach Hotel in Belek
#20 Luxury Hotel in Belek
#22 Business Hotel in Belek
Price Range: $101 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Papillon Belvil Hotel 4*
Number of rooms: 464
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Also Known As:
Papillon Belvil Resort
Hotel Papillon Belvil
Papillon Belvil Turkey
Papillon Belvil Hotel Belek, Turkey - Antalya Province

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