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“Beautiful Hotel, just not what we booked!!”
Review of Sirene Belek Hotel

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Sirene Belek Hotel
Ranked #54 of 93 Hotels in Belek
Reviewed May 16, 2014

Just returned from this hotel after a weeks stay with my daughter and grandson which we enjoyed, but disappointed as we booked a family hotel with Thomson and this was NOT a family hotel, its a golfers hotel.
When we checked in we were sent out to one of the blocks in the gardens and found a double bed even though we had booked a twin room, so we were given a room in the main hotel which was lovely and the view over the pool was amazing.
The hotel itself was gorgeous with beautifully landscaped gardens and food wasn't amazing, but it was nice and we always found something we liked and we found the waiting staff to be very helpful and they all made a fuss of my little grandson.
The Kids Club was a let down, the 2 girls that run it didn't speak much English and it just seemed to be colouring or playing on the swings. On the first night we went to the evening disco which was a joke, they didn't cater for British kids and after 15 minutes, it was all over, we never went again.
All in all we had a nice week but wouldn't return due to the fact it's a golfers hotel

Room Tip: Get a room in the main hotel overlooking the pool for a lovely view
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  • Stayed: May 2014, traveled with family
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1  Thank BournemouthMomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 16, 2014

My first visit to Turkey, with a group of guys for a golfing trip. The hotel itself is fine, but the food (whilst there was plenty of choice) was disappointing. The majority of the staff don't appear to know how to smile and will eventually serve you only if and when you can get their attention. There were exceptions to this, notably two young trainees, Furkan (male) and Sinem (female) who were very pleasant and attentive. We were happy to tip them, but sadly all the tips are shared. We played the Sultan, Pasha, Carya and Nobilis. All great courses, particularly the Sultan. Enjoyed the holiday thoroughly because of the quality of the courses and the company, but wouldn't go to this hotel again.

Room Tip: General consensus amongst Turkey regulars is that the Gloria Verde has better food and service, but...
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  • Stayed: May 2014, traveled with friends
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1  Thank JOHN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2014

All inclusive drinks were very poor and slow they had lots of trainees who didnt know how to make the drinks and dont expect cocktails, you even had to pay for fresh orange juice in morning, Aircon was useless in all areas had to sleep at night with the patio door open, my daughter and her husband had to put the suitcases and chairs across the doorway so the children couldnt wander on to the patio at night and everyone got some sleep. You couldnt get in the a la carte restaurants as each one was only open one night a week, also be prepared to wear long trousers if you do get in or they wont serve you. This hotel has the foundations to be a good hotel but needs lots of input from its customers instead of the staff treating us as an inconvenience.

  • Stayed: May 2014, traveled with family
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1  Thank jetsetj9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

This was my second stay at this hotel in the last 3 years and what a decline in the service offered.
8 of us stayed there 2 weeks ago on a golfing holiday (6 of them have stayed here 8/9 times before) and loved the hotel the service was second to none both in the dining room and the bars.
But this year the food quality was poorer but the waiter service was dire.
For some reason the normal waitress`s were replaced by young boys who had no experience at all, getting a drink lunch and dinner time with your meals was a joke.
Worse trying to get a drink in the bars evening time was beyond a joke, you put your drinks order
in and wait over 40 mins, find your order has been forgot put it in again 30 mins later only 1 of 8 drinks correct, in the meantime visit the bar to get my own drink to find it 3 or 4 deep as everyone was having the same problems, as the night went on tempers got raised because of the inept staff, head barman thought it was funny till I told him I would be reporting him.
We have all decided we will not return ever to this hotel again, as much as we enjoy playing on their golf courses the Pasha and Sultan, there are lots of great courses in the area.

  • Stayed: April 2014, traveled with friends
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3  Thank tismyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2014

An excellent hotel and overall experience. The staff were eager to please and the management welcoming and made our trip highly successful. The food catered for a wide variety of tastes. On site golf courses were excellent. All 16 of us had a great time and look forward to returning next year.

  • Stayed: May 2014
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Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2014

I'll not repeat everyone else's negative comments because essentially I agree with most of them. My biggest gripe is the total lack of service in any of the bars and restaurantat any time of day or night. One barman in the Hoopie Bar with one hundred plus thirsty golfers - what a joke. The same in the main bar! They can even serve tea for coffee at breakfast or cleasr your crockery away. Use of students to make up numbers made more problems than it solved. Having been to Riu Kaya and Cornelia Diamond my party will not be returning here despite the excellent golf courses - Pasha and Sultan. (29th April to 6th May 2014)

  • Stayed: May 2014, traveled with friends
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1  Thank robinscholz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2014

just returned from the sirene hotel, not impressed at all. Very tired looking hotel, not five star by a long way, on the good side the food was very good, will not be returning, look at other hotels if you are golfing. courses are great.

Room Tip: dont eccept first room if you dont like it
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  • Stayed: April 2014, traveled with friends
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1  Thank rawsmith1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sirene Belek Hotel

Address: Belek Turizm Merkezi Yeni Mah. Uckumpetesi Cad. No: 18, Belek 07500, Turkey (Formerly Sirene Belek Golf Hotel)
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in Belek
#35 Family Hotel in Belek
#42 Spa Hotel in Belek
#48 On the Beach Hotel in Belek
#54 Luxury Hotel in Belek
Price Range: $127 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sirene Belek Hotel 5*
Number of rooms: 442
Official Description (provided by the hotel):
Our hotel is one of the elegant facilities where you can find Golf and SPA services at the same time with convention and seminar tourism thanks to high capacity meeting halls supported by the state of the art technology.We invite you to Sirene for an unforgettable holiday experience. ... more   less 
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Also Known As:
Sirene Hotel Antalya
Sirene Golf Hotel
Sirene Belek Hotel Turkey - Antalya Province

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