I stayed recently with a party of 13 of differing ages.
Positives - staff were helpful, friendly and very accommodating. Any problems were dealt with promptly and efficiently. The hotel, especially inside, looked like it had been recently renovated and is bright and kept spotless. I was impressed with the junior and senior suites, beautiful decor. Facilities were good, lovely spa, nice pools and close to the beach. Food plentiful and was of a good standard.
Negatives - I stayed in the deluxe villas - situated outside by the pools - which could do with renovating, as the decor is dated. As the majority of the guests were Russian and German I found that although the hotel staff were fluent in Russian and German were not fluent in English so the language barrier was a problem. As entertainment is very limited the evenings can become boring.
The above were minor complaints and didnt spoil my holiday but I must mention the Children's Club. After settling in my grandson I left to collect something from my room and upon returning 20 minutes later found he had left the Club and no-one had noticed he was missing. I didnt use the Club again as worried about the lack of supervision
All in all, a lovely hotel, accommodation inside the hotel better than outside, staff were wonderful, location poor, language barrier a problem. Would love to visit Turkey again but would not return to IC Santai.
- Official Description (provided by the hotel):
- IC HOTELS Santai Family Resort, member of IC HOTELS chain is a five star hotel, located in Belek, Antalya on a 94240 m² area and presents “Ultra All Inclusive” and “VIP Service”. The Hotel is 40 km away from Antalya City Center and 30 km away from the Airport. Constructed on a large landscape, the facility introduces its guests a diverse and a longing holiday with its manicured gardens and walking paths, decorative and leisure swimming pools. To make its guests' stay as comfortable as possible, IC HOTELS Santai Family Resort established "NICO Kids Club " with its sleeping units, game halls, education and skill development centers, swimming pools, aqua game pools, water slides and natural parks. ... more less
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- Also Known As:
- Ic Hotel Belek
- Ic Santai
- IC Hotels Santai Belek, Turkey - Antalya Province