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“one of Luxury and quality Hotels in Altalya”

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Limak Atlantis Deluxe Hotel & Resort
Ranked #27 of 88 Hotels in Belek
Elazig
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“one of Luxury and quality Hotels in Altalya”
Reviewed May 21, 2013

Hotel have very big rooms, alot of pools, clean beach and sea. Meals and beverages are so quality and various. Alacart restourants have so special ambiance and service. You can find a lot kind of snacks everytime( Pizza, gozleme, burgers, ayran, vegetables, makaroni, chips, etc...). Animation team was experinced, kind and friendly. They work for your time pass enjoy. If you want pass quality and enjoy times, you can select without thik !!!

  • Stayed October 2012, traveled with family
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Helpful?
Thank Nazmi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 20, 2013

Having read a considerable number of comments about this hotel prior to staying there I was expecting amazing things. Was disappointed. Yes - nice hotel. Staff you could not fault, although there was a bit of a communication problem as some did not understand a lot of English. Having said that I do not know any Turkish so I take that on the chin!!! Clean, but not spotless. Food ok but not 5* especially in the "a la carte" restaurants. Experienced the fish restaurant - nothing you could not get in the buffet area. Same for Turkish restaurant. The Indian - nothing special. Booked the Mexican only to be told that it was not open that evening as there were not enough booking to justify it being opened. Decided against the Japanese as the main course was simply sushi - in my opinion not good enough to warrant the extra charge. Did not bother with the Italian. Perhaps I was at a disadvantage in that I had stayed in the "Voyage" Belek previously and therefore was constantly comparing and to be honest there was nothing that could compare. I think the Limak Atlantis should take a look at the service (especially in respect of food) that can be provided. Rooms themselves spacious and comfortable however the balconies very cramped which was a disappointment. Had to manoeuvre the furniture in order to get two people out there. Overall satisfactory but not outstanding and not what I would refer to as a 5*.

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  • Stayed May 2013, traveled as a couple
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Helpful?
4 Thank Pamela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager, Manager at Limak Atlantis Deluxe Hotel & Resort, responded to this review, May 25, 2013
Dear Ms Pamela S,

First of all we would like to thank you for taking the time to share your comments about our hotel. We are upset to hear that the service in our a la carte restaurants did not meet your expectations. All subjects have been discussed with our department heads and the management. Your opinions and suggestions will help us to improve our service and quality to our future guests. As Limak Atlantis team, that is our only aim.

As a general note please be informed that our Japanese restaurant is free of charge. And we have different kinds of balconies in the rooms so it is always possible to show our guests other rooms and offer other alternatives in case they are not satisfied.

We hope that you choose to return to our hotel or one of the Limak hotels in the future.

Yours faithfully,

Limak Atlantis De Luxe Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 20, 2013

We have just returned home two days early from the Atlantis. We booked this last year for my 50th birthday and was really looking forward to it. It stated in Thomas Cook brochure that this was a five star hotel,I can tell you it is definitly not.I have been going to turkey for 25 years and this is the worst holiday ever.The food was on par with a three star we stayed in at Bodrum it was awful. We decided to eat at the restaurant near to the pool which served pizza and chicken my partner spent two days in bed poorly and im not surprised because the amount of birds flying round and nests is unbelievable.I realise if you leave a plate with food even in england the birds will go on it,but it is not acceptable for birds to be sat in the salad and on the cakes at the food station this is very dangerous as they will be doing their droppings in it.This food should be covered or some one should be stood their at all times making sure the birds dont come near it.We met some very nice people at the Atlantis who do agree with us that this is not a five star infact two of these people ended up in hospital on drips one of them being a little girl of six.I think this hotel caters more for the russians as we were the minority there,and also they were very very rude.The entertainment team worked very hard and although they did a few good shows one of them being lion king which was excellent the others were not up to standard.Emre looked after my daughter all the time we were there we would have been lost without him. Russian lady smashed three glasses near table tennis area she didnt attempt to move them she just sat there while children were playing table tennis my partner ended up reporting it to staff which took about ten minutes before it was cleaned up, any english person would have attempted to clean it up themselves.There was animal poo in the childrens play area for two days and also glass.We went to support a friend who we met, at a meeting with the hotel manager and guest relation manager to air some of our views they didnt want to listen to any criticism they just kept saying they have all certificates and threatened us with lawyers and remove us from the hotel if we went on trip advisor.The friend was very upset with her situation and they showed no sympathy or compassion.We also spoke to the thomas cook rep marion and the guest relation maria about the birds nest on sun and mon and it was only on fri that they were removed after the meeting with the manager. When we said to our rep that this was not 5 star she said that it was only 4 she phoned her boss then who also stated it was 4 star.So why is this hotel being advertised as a 5 star in the brochure and on the website when it is clearly not. You will also find some more negative comments to come on here with the guests that are due back in the next few days.

  • Stayed May 2013, traveled with family
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Helpful?
7 Thank cath c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager, Manager at Limak Atlantis Deluxe Hotel & Resort, responded to this review, May 25, 2013
Dear Cath C,

Thank you very much for taking time to share opinions of our hotel. We are really very upset that you did not meet your expectations and had some negative experiences with the birds in the hotel.

Belek region is famous for its magnificent pine forest surroundings. About 300 hundreds species of birds are living here. Belek hotels are popular all over the world partly because of their natural surroundings. We as a nature-loving hotel are doing our best to take care of birds and plants here. In most hotels the snack restaurants and bars are usually located in outside areas, by outside pools and between trees. Of course it took some time to find the best solution how to care about the birds’ nests in that area by preventing any damage to the birds. The birds in question are swallows which nest in Belek on their way to Northen Europe for summer. They are a protected species which means we are not allowed to damage their nests.

We informed our guests as these issues arose during your stay and want to assure again that all food quality and hygienic control measures are observed in the hotel in all restaurants and bars (inside and outside as well). We are also periodically checked from outside audit companies for the high standards of food. We would like to note that it was the first time in our hotel that guests have complainted about the birds’ nests. During that period we had approximately 1300 guests in the hotel.

Thank you for your positive comments about our entertainment team and activities and for your all objective comments about us.

All guest comments on Trip advisor are shared with our top management and most definitely discussed with all department heads. We strive to constantly improve ourselves. We aim to send each and every guest home with happy memories of our hotel, but unfortunately we were not able to on this occasion.

We look forward to welcoming you to one of our Limak hotels in future.

Yours faithfully,

Limak Atlantis De Luxe Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sunderland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 18, 2013

we have just came home from a 14 night stay at the amazing atlantis hotel. the hotel itself is very clean and well kept. i feel that there was a big improvement to last year with the bathrooms which were fantastic. the food was very nice a bit repetitive but you find this with most all inclusive hotels. the new beach food place was a great addition, especially for kids they served nuggets, fries, hotdogs etc. the staff are helpful and most always smiling. the entertainment team are amazing they really made this hotel a better place this year. martin the chief entertainer is fantastic with both adults and children, always smiling and making people laugh. he makes you feel very welcome. a few other entertainers such as emine who worked in kids club who my daughter adored, yaroslav (yarik) is one very funny man always made us laugh. emre is fantastic with the older children he really made my oldest daughter feel welcome and part of the group. he encouraged her to join in with games and tornaments and she enjoyed this very much. all of the entertainment staff are excellet and we are looking forward to seeing them all next year.

  • Stayed May 2013, traveled with family
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Helpful?
1 Thank willis_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 15, 2013

This was our first visit to belek well the hotel was outstanding the people were very helpful and always smiling. Excellent service throughout our stay here and most definitely be going back, the weather was ok but chilly at night in April.

  • Stayed April 2013, traveled with family
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Helpful?
4 Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, England
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 15, 2013

I have just returned from an 11 night stay in The Limak Atlantis Hotel with a party of 12, 4 adults and 8 children aged between 5 and 18 , and can honestly say that i we all had a fantastic time. The hotel was immaculate and the rooms and grounds were always being cleaned to a very high standard, the abundance of pools, slides and sports facilities meant there was something going on for all age groups at all times.
The wide variety of eating places, main restaurant, snack bars, patisserie, ice cream bar and a' la carte restaurants meant that there was always plenty of variety for everyone no matter how fussy an eater you are. And there were always plenty of staff on hand to cater for all your needs.
And a major plus for this resort were the fabulous entertainment staff, what can we say Martin and to name but a few Yarik, Samet, Emre were the icing on the cake!! They worked from early morning till late at night and were always happy, smiling and made lots of time for everyone, they put on excellent shows as well as running lots of activities all day everyday which you could take part in if you wished. But they certainly made our holiday extra extra special, so thankyou guys (and Martin 'Hiiiiiiiiiiiii') ha ha!
All in all i would give this hotel a huge 5 out of 5 and would definately recommed this to everyone whether you are travelling with families, couples or friends.
And would like to say a huge thankyou to all for making our holiday extra special.

  • Stayed May 2013, traveled with family
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Helpful?
1 Thank HelenJewitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, England, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 14, 2013

My wife, daughter and I have just returned from the Limak Atlantis Deluxe Hotel in Belek, Turkey.
The holiday was fantastic due to the great staff at the hotel. The guest relations personnel were always available to help and make everything as good as it could be. The bar staff were great and were always chatty and up for a laugh even when they were busy and the drinks they made were great. The staff in the restaurant were always very helpful and even though the food in the main restaurant sometimes got a bit boring it didn't matter because with about 6 a la carte restaurants to choose from there was always something different to try. The entertainment team were absolutely fantastic and a big thankyou to Martin, Kerem, Harry Potter and Samet and all the others in the team for making our stay a great funfilled 2 weeks. You are like a second family and we can't wait till September when we will see you all again. I would definitely reccomend this hotel to anyone who wants a great holiday in a high quality hotel with fantastic entertainment and friendly, helpful staff.

  • Stayed April 2013, traveled with family
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Helpful?
1 Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Limak Atlantis Deluxe Hotel & Resort

Property: Limak Atlantis Deluxe Hotel & Resort
Address: Ileribasi Mevkii Camlik Sokak No12, Belek 07500, Turkey (Formerly Atlantis Hotel & Resort)
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Belek
#4 Family Hotel in Belek
#12 Business Hotel in Belek
#19 Spa Hotel in Belek
#24 On the Beach Hotel in Belek
#27 Luxury Hotel in Belek
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Limak Atlantis Deluxe Hotel & Resort 5*
Number of rooms: 373
Official Description (provided by the hotel):
Limak Atlantis is a luxury resort hotel which is located in Belek, Antalya where nature blends with the sea, and golden beautiful sands meet with blue waters, Atlantis the lost empire will come to life. Limak Atlantis De Luxe Hotel, where modern architecture meets with minimalist style, which is very modern and offers peace and freshness to your soul, brings the legend into the present day in all its glory. Newly born Atlantis with its beautiful golden sandy beach and 100-hundred-year-old pine trees in the garden is open 12 months and consists of a main building and two resorts buildings. Limak Atlantis De Luxe Hotel offers the best value for money with 'Warm Hospitality & Excellent Service'. It is a family and baby- kids-friendly hotel and gives All Inclusive service during a year. The hotel offers lots of free facilities and activities for its guests such as delicious food in Turkish buffet restaurant and 6 a la carte restaurants, good snacks, free internet access in the rooms and general areas, free safe box in the room and reception, free mini bar, free local and import good alcoholic drinks, cocktails, free kettle with tea & coffee set up, free fresh squeezed orange juice at breakfast, free ironing service (2 items per person), tennis courts using and lightening. Spa and wellness center with its professional staff will let you get , out of tiredness of the year with its special packages with reasonable prices. A Turkish bath (Hamam), Sauna and Fin bath are opened all year round and included in All Inclusive package In Atlantis Hotel there are 5 swimming pools, with 4 water slides, 1 indoor pool, 2 kids pools, total area of which is 4.500 m2. In order to provide such extensive pool areas and sufficient numbers of swimming pools has been applied here. Besides, there are many Jacuzzis in the pool area where you can spend time with your families. If you want to swim and sunbathe in a peaceful atmosphere, or while enjoying you drink or read a book in the shade of trees and listen to birds' twittering, you can escape to our Relax pool. Beach towels, sun beds, sun umbrellas are provided around the pool and on the beach free of charge. As the parents spend a very quiet holiday, there are plenty of activities for kids at mini club during the day and night time. Every single day, we dance together with kids at mini disco time. And lots of surprising activities take a place during a stay. Wonderful sketches and shows prepared by our professional animation team as well as daily entertaining programmers and evening parties will make your holiday special. At bars, restaurants and all around the hotel well trained staff will give a professional service for our guests with pleasure. In peaceful atmosphere 6 a la carte restaurants offer our guests a wide choice of delicious food and good wines. Turkish, Indian and Sushi a la carte restaurants are included.Italian, Mexican and Fish a la carte restaurants are with cover charge. As we are baby-friendly resort a very well cared baby food corner will be at your baby's service during meal times with its special chef. You will have various different accommodation options according your to your demands and preferences in the 373 rooms of Atlantis De Luxe Hotel & Resort, with peaceful and comfortable designs. Rooms have been re-designed in 2015 and great new rooms are welcoming its guests with new good furniture, anti-allergic laminated-floor, comfortable beds, shower or bath tub, hairdryer, bathrobe and slippers, mini bar (daily refreshment), free Wi Fi, free tea& coffee facilities, balcony, free safe box, television, fan, sitting group. There are also three fill equipped handicap rooms in the hotel. ... more   less 
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Also Known As:
Limak Atlantis Deluxe Hotel Belek
Limak Atlantis Deluxe Hotel And Resort
Atlantis Belek
Atlantis Hotel Turkey
Limak Atlantis Deluxe Hotel & Resort Belek, Turkey - Antalya Province

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