This was our first time at the Xanadu and we won't be going back. We have stayed at other hotels in the area that are far better and I would not recommend the Xanadu to others.
The service was extremely poor. On numerous occasions we couldn't find a clean table to sit at and no one to set one for us. Ordering drinks took forever as the waitresses and waiters were very scarce.
The staff work hard, but it is clear that there are not enough at the hotel to provide the service I would expect from a 5 star resort, so this isn't a criticism of them, but those running the hotel. Other people we met have been staying at The Xanadu for the last 5 years and theycouldn't believe the drop in service.
For those looking to use the outdoor pools at this time, think again, the water is too cold.
On the plus side, the entertainment was good, with plenty going on during the evening and plenty of bars etc to go to.
It is a shame as this could be a really good hotel if there were enough staff to give proper service.
- Official Description (provided by the hotel):
- Ideally located in Belek Village nearby Antalya in Turkey. This grandly scaled property, directly on the beach, offers a High Class All Inclusive resort experience for the holiday of a lifetime. Be carried back to the times of the ancient Romans among the columned walkways, ancient-style pools and amphitheatre of the five-star resort with something for everyone - the Xanadu Resort Hotel. This very impressive resort has a grand presence with its commanding architecture and beautifully landscaped grounds and gardens. ... more less
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- Also Known As:
- Xanadu Hotel Belek
- Xanadu Belek
- Xanadu Resort Hotel Belek, Turkey - Antalya Province