Myself and my wife stayed at Zeynep last September but this time we took our 4 year old daughter.
We stayed between 30th June and 7th July.
Check in was simple and usual and was given room number 2352 in the bungalows right above last years room so that didnt bother us it had a double a single and a cot (we didnt ask for a cot our daughter is 4) I asked the bellboy to remove it as we didnt need it (it still in the room when we left) the safe is still free and thats a nice touch the soap and shower gel dispensers where empty which kind of started the big difference from last year which was the poor maid service in our block. The balcony overlooked next doors hotel and you had views of the sea and the Olympic pool and the kids pool.
During our stay the only other thing that had changed was the animation team but they still worked hard but because we stayed by the kids pool we didnt really see them much only at night time for the mini disco and shows.
The food was the same old same old turkish hotel food slightly aimed at the russian market but that wasnt a problem some of the cakes we tried where really yummy but not good for waist line haha.
Bar service was good but can be a bit chaotic if you get the wrong bar staff of certain people queue jumping.
One of the best bar staff we met was Rustu in the snack bar by the kids pool he always kept a good bar that worked if anyone jumped the queue he would ignore them and he always remembered your drink order "2 beer and a sprite) always had a smile even though it was hot 100f.
The shows where ok better than most hotels weve been too. Our favorites had to be the acrobats and the dance show on the sunday my daughter loved the mini disco every night at 8.30pm. Slight criticism would have to be the small bald headed member of the animation team wouldnt always speak in english when explaining to the kids he would speak russian, german and turkish but sometimes miss out english but the english kids soon picked up on what he wanted haha.
Some people might be put off by the lack of english people at the hotel we seen quite a few but that wasnt a problem for us we met a few english speaking families from various countries and we met a lovely family from Sweden and our daughter made friends with there daughter even though they didnt speak each others language our daughter also made friends with a family from Wigan England and lucky enough they where on our flight home.
As I said at the start of the review the only problem we had was the house keeping.
It was a big minus from last year to say the least.
The rooms really didnt get cleaned the floors, the soap and shower gel dispensers never got filled rubbish left in the room to a point we moved them, the balcony never really got brushed as I killed a few moths on the first night and they where still on the floor come the 4th night.
It came to a head when one day I went back to the room and found a note under the door from house keeping saying the maid hadnt cleaned our because the door was locked or we had a do not disturb sign up. My wife went to complain and returned with head of housekeeping and she said maybe the door was locked from the inside and showed us but I wanted to know how did the mini bar man get in to restock our fridge? no answer from housekeeping. You would see the maids chatting away outside the rooms every morning and it does make you wonder if she didnt have time to clean our room because she ran out of time . It was such a pity because everyone else works really hard to make the hotel tick.
Weve been here twice now and it will probably be the last time we visit Zeynep, we will try a different hotel or resort next holiday.
PS Second we went to Gala night and its just kaos would rather go out and get some food in Belek.and come back for the fireworks but thats just our view.
- Official Description (provided by the hotel):
- The SENTIDO Zeynep Resort is enwrapped in magnificent pine trees and allows direct entry to the Carya Golf course. Experience your holiday in a magnificent location surrounded by beautifully landscaped gardens.The SENTIDO Zeynep Resort is located in Belek and directly to the beach. The airport of Antalya is 40 km away from the hotel. ... more less
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- Also Known As:
- Zeynep Hotel Belek
- Otium Sun Zeynep Belek
- Otium Sun Zeynep Hotel Belek
- SENTIDO Zeynep Resort Belek, Turkey - Antalya Province