Penny pinching'' that's what let's it down . I stayed in the Ali-Bey resort in July , this was my first time holidaying in turkey and was very impressed . Now that Hotel is 5 star . This hotel has 5 stars above its doors but in my opinion they are worlds apart..
SERVICE : not enough staff ' (saving money ) The staff that work there do work really hard but they are stretched to the point that myself and a few others were clearing plates from one table and stacking them on other tables just to get a seat . The waiters would then run up give the table a quick wipe then throw a table cloth down with cutlery . If they remembered to bring you glasses they would forget the water or they wouldn't come near you , so you couldn't order a drink .There just wasn't enough staff in the restaurant , well that was until there was a contingent of travel reps arrived to inspect and have a look over the hotel . Funny there was loads of staff on that day and everything went as it should have.
BARS : one guy or girl serving . If it was busy the bar staff were getting shouts all over the bar plus they were trying to make the orders that the waiters were waiting for as well for the guests that were seated around . For some reason the waiters were not serving at the bar , they only brought the drinks to you. . One member of staff making drinks means you won't get as much as you would like because of all the waiting around , ( saving money )
FOOD : there was not a great choice ' Yes ' you could get by for a week on what was supplied and what I ate tasted ok , some stuff was pretty good and tasty , other stuff was ok, just not a large choice . I won't go on about the food , I got by with what was there and didn't starve , just the service was pretty bad.
ROOMS : we had a room in the golf and spa side of the resort, pool view' the rooms are fantastic they are big,clean , modern with nice quiet air con 10/10 for the rooms.
As someone had said already the golf and spa hotel is new with shiny new rooms yet at the bar some of the seating is threadbare and not comfortable .
ENTERTAINMENT : poor , This organ player with a song set with backing music was repeated every night we could almost guess what song was coming on next, He needs to bring his song set into the 21st century .
We got to keep our room on till 9.30pm for 50€ which was ok , overall the staff we spoke to and dealt with kind and polite ,
Would we go again ' No '
Would we recommend to a friend ' No '
I'm probably comparing to much to the Ali-Bey but that's the only other hotel I have stayed in Turkey. That is 5 star ,, this is not !
- Official Description (provided by the hotel):
- The SENTIDO Zeynep Golf & Spa is the perfect hotel for an enjoyable and relaxing holiday in the famous holiday destination Belek in Turkey. Enjoy the beautiful environment during your holidays. The hotel is just a few steps away from the wonderful sandy beach. Recently, the beach received the blue flag which guarantee the good quality of the sea. The golf court is just 500 m away from the SENTIDO Zeynep Golf & Spa. After 5 km you arrive the cities Belek and Kariye. Moreover, the airport of Antalya is just 40 km away from the hotel. In the main Restaurant of the SENTIDO Zeynep Golf & Spa you can find to each mealtime fresh and regional products in form of a buffet. You can enjoy your meals on the terrace with its gorgeous view over the sea. During the meals, you’ve got the possibility to enjoy snacks at the pool and cool drinks at the bar. In the spa area of the SENTIDO Zeynep Golf & Spa, you can relax during several wellness treatments. The pool area is outside and has got an separate small pool for children. To stay fit during your holidays, you’ve got the chance to visit the gym with its equipment. The SENTIDO Zeynep Golf & Spa has got in total 180 modern rooms with WIFI. ... more less
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- Also Known As:
- SENTIDO Zeynep Golf & Spa Belek, Turkey - Antalya Province