Spend 10 nights here at start of October 2013. Have been to the Antalya area a numbers of times so able to compare against other hotels. We arrived just before midnight so no greeting with champagne etc, swiftly booked in by polite member of staff who gave us the information we needed and directed us to where we could get food and drink at the outside bar or use room service so full marks on reception. We had emailed ahead requesting a nice sea view on high floor and that was what we got, room was lovely and everything very clean. This was also true of the whole of the hotel it was kept exceptionally clean by hardworking staff. The layout of the hotel was very good and you never felt crowded apart from the buffet restaurant where it was sometimes hard to find a table for 2.
HOUSEKEEPING: Room kept spotless by very freindly girl, left flowers and towel decorations on a number of occasions, vase of flowers left midway through holiday which was a lovely touch.
ROOM SERVICE: Good selection and prompt service.
GUEST RELATIONS: The girls were so nice and friendly, nothing was a problem and request/queries were dealt with promptly.
BUFFET RESTAURANT: Food to a good standard but we were concerned that on a number of occasions food was lukewarm. One morning my husband saw them putting a fresh batch of baked beans out and thought great. The beans were stone cold, they hadn't been heated before been put in the hot water trays. As I said this was not a one off especially at breakfast times, eggs etc seemed to be cooked far in advance. Our other concern with the buffet was there was no meet and great system you just had to walk around trying to find a table and as I said there were not really enoigh tables for couples. We felt we weren't able to build up a rapport with the waiters in the buffet as even if you managed to get tables in the same area of the restaurant you never got the same waiter again. This is an area where they could make huge improvements and give it a more friendly feel.
AL A CARTE's We tried these restuarants on 4 occasions and found the food and service to be of a very high standard. Our favorite was the Chinese.
BARS: We spend most of our evenings in the Harmonia bar, we found the staff much more freindly at this bar and you could build up a rapport, they were so hard working and as soon as your glass was empty there was another on the way. Unfortunately this was not the case at the Olea and Daphne bars on several occasions my husband had to go to the bar to get service even although they weren't busy, they need to take a leaf out of the book of the staff at the Harmonia who were very often overworked but gave outstanding service.
POOL/BEACH AND GARDENS AREA's: These areas were lovely and kept very clean and tidy by the staff, no need to get up at the crack of dawn to reserve a sunbed there were always plenty, the same with parsols and shaded areas on the beach. Be aware the swimming pools are very cold in fact freezing.
ENTERTAINMENT: On the whole this was good, some acts better than others. Would have liked to have seen more entertainment in the Harmonia bar, I think they only had a couple of groups on the 10 nights that we were there, most of entertainment seem to take place at outside bar but some nights it was quite cold outside so we missed some acts. Staff pull the stops out for Gala night, I think this happens fortnightly. The entertainment team always seemed to be carrying out activities during the day, they were well attended but we didn't partake of this ourselves.
GYM/SPA: We didn't use these ourselves but they seemed looked excellent and the spa did have some special offers on while we were there.
RECEPTION: Very courteous and professional staff, quick to attend to guests needs. The complimentary rooms for showering/changing for those with a late flight home were without doubt the best we have ever used, they were exceptionally clean, pleasant and well stocked.
We had a great holiday but with a few little tweaks it would have been outstanding. We have no hesitation in recommending this hotel and at some point in the future will probably return ourselves.
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- Also Known As:
- Cornelia De Luxe Hotel Belek
- Cornelia De Luxe Belek
- Cornelia Belek
- Cornelia Hotel Belek
- Cornelia De Luxe Resort Belek, Turkey - Antalya Province