This place has everything you could want in a resort hotel. A good range of food, great entertainment in the evening and waterpark for the big kids IE my husband!
We had a lot of problems when we arrived because our travel agent had gone bust and unbeknown to us our room was cancelled! We only found out on arrival! It came as quite a shock I can tell you. The staff at the Gloria were not very helpful. It wasn't their fault at all but they had no empathy towards our situation and happily allowed us to wait in reception for 6 hours before letting us know the agency rep wasn't coming to see us.
Maybe it's an English thing but I would expect the member of staff giving us the bad news to say something like... "I'm really sorry to have to tell you this but..." followed with something reassuring like "don't worry, you will have a bed tonight for you and your 3 month old baby". However, all we got was the receptionist telling us it wasn't the hotels fault and they didnt know if there were any rooms available.
We eventually got a room but the attitude of the staff was really hit and miss the whole holiday. Some people were SO GRUMPY!
My father had a fall because the cleaner had left a lot of water on the marble floor in the toilets by the pool, he was badly hurt and the cleaner shrugged his shoulders and walked off. Didn't even help him up.
The spa was hit and miss too. I had a lovely Ayurvedic massage, my mum had the same massage but it was 15 minutes shorter than mine, and they missed one of her arms! Luckily I had had a good massage so we could make the comparison and ask for another massage for my mum.
Like I say in the title, this place looks great on paper, it has everything for a family but the people / staff can make or break a holiday and they certainly didnt make this one for me.
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- Also Known As:
- Gloria Golf Hotel Belek
- Gloria Hotel Belek
- Gloria Resort Belek
- Gloria Golf Resort Belek, Turkey - Antalya Province