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Reviewed 4 weeks ago via mobile

Was going to write a full essay but I'll keep it short and sweet
Room immaculate and spacious
Food lovely steak house a must deniz waiter in main restaurant a credit to hotel
Pool and slides great fun for everyone
Maldives cabana well worth it bulut makes the day even more special
Entertainment team one of the best ever
Dogu is a legend matthew deniz altynay abiciara aysun asan and all the other members who made our ten days amazing
Kids club
My lad (8) loved it here made friends with a few Turkish boys all the staff here do an amazing job especially sabahattin and aysuns brother
Evening shows & discover new t
All the shows are amazing hard to pick which was best and dj Halil keeps the SW party mood going day and night another credit to the hotel top bloke
Bar staff all polite especially memet and akif top lads who always work with a smile on their faces.
In summary yes not all staff speak the best English but i don't speak the best turkish but it was never a problem
And all the staff were always pleasent from the pool guy to the managers will definitely be returning to this hotel one of if not the best we've ever been to
Teşekkür ederim
Granada luxury bekek
See you soon

Date of stay: August 2019
Trip type: Traveled with family
Thank jasonsW2232OQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GranadaLuxuryHotels, CRM Management- Granada Luxury Belek at Granada Luxury Belek, responded to this reviewResponded 4 weeks ago

Dear "jasonsW2232OQ",
We appreciate your time for writing and publishing this review. It was a pleasure to serve you during your stay to make your holiday special and unforgettable.
Looking forward to see you here again soon.
Kind Regards,
CRM Management Granada Luxury Belek
crm1@granada.com.tr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

هتل گرانادا یک هتل بسیار لاکچری و بزرگ می باشد. هم برای خانواده ها مناسب است برای مجردها البته امکانات هتل برای کودکان بسیار زیاد است و دو استخر مجزا برای آن ها وجود دارد. شما یک لحظه در این هتل بی کار نمی شوید و همیشه در حال سرگرم شدن هستید. هتل بسیار بزرگ است و مناظر و مکان های متعددی برای عکس برداری و استفاده دارد که حتی دو هفته نیز برای آن کم است. غذاهای هتل بسیار عالی و باب طبع ایرانی نیز می باشد، رستوران نزدیک استخر انواع غذاها مانند همبرگر، ماکارونی، ران مرغ و ماهی و خیلی موارد دیگر را سرو می کند. فقط تنها مشکلی که وجود دارد لیدرهای آزرا تور هستند که یک میز در لابی دارند و برای مسافران ایرانی کمین کرده اند دو نفر به نام های آذین و فرزین که زن و شوهر هستند مدام شما را مجبور می کنند که از آن ها تور خریداری نمایید با قیمت های گزاف، آن ها مدام به اتاق شما زنگ میزنن تا شما را راضی کنند برای خرید تور لطفا مراقب باشید، شما می توانید همه این تورها را با قیمت کمتر خودتان از بیرون هتل تهیه کنید. البته هتل آنقدر بزرگ و پر از تفریح است که نیازی به تور گرفتن نمی باشد.

Granada Hotel is a very large and luxurious hotel. It is also suitable for families with single children. Of course, there are plenty of hotel facilities for children and there are two separate swimming pools. You will not be idle for a moment in this hotel and always have fun. The hotel is very large and has many sights and places to photograph and use, even for a couple of weeks. The hotel's cuisine is excellent as well as Iranian cuisine, the restaurant serving a variety of dishes such as burgers, pasta, chicken thighs and fish. The only problem is that the Azra Tour leaders have a table in the lobby lurking for Iranian travelers. Expensive prices, they always call your room to convince you to buy a tour Please be careful, you can get all these tours at a lower price from outside the hotel. Of course, the hotel is so big and full of fun that you do not need to tour.

Room tip: best pool and best animation
Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ashkanghavidel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GranadaLuxuryHotels, CRM Management- Granada Luxury Belek at Granada Luxury Belek, responded to this reviewResponded 4 weeks ago

Dear "ashkanghavidel",
Thank you so much for your time and this lovely review. It was a great pleasure to read, that all your family enjoyed the stay at Granada Luxury Belek to the fullest. We are proud of making you feel welcome than never before in a hotel.
Looking forward to seeing you here again.
Kind Regards,
CRM Management Granada Luxury Belek
crm1@granada.com.tr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Looking wise the hotel is stunning both outside & in. But let down by food choices, main restaurant like a cattle market. Best food you had to pay extra for, told €10 but then charged €15. Most staff lovely although some were rude and abrupt. Friends birthday and on checking in was told there will be treats & decorations on day. Had to chase 3 times & then delivered at 8 ish at night, no decorations. Also paid for Maldives house for last day and requested help with cases from both old room to new room and then back to reception ready for departure but again had to chase. All in all we enjoyed our holiday but would not come back here again

Date of stay: September 2019
Trip type: Traveled with friends
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GranadaLuxuryHotels, CRM Management- Granada Luxury Belek at Granada Luxury Belek, responded to this reviewResponded 4 weeks ago

Dear Lisa C,
First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.
We want to thank you for taking your time and your effort to share your comments about our hotel on Tripadvisor.com.
Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high quality service we strive. Thank you for your assistance.
We are looking forward to welcome you again at our Granada Luxury Belek.
Kind Regards,
CRM Management Granada Luxury Belek
crm1@granada.com.tr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

absolutely fabulous facilities and hotel very clean. Negatives - very little staff speak any English even reception and guest services struggle to understand your needs. Food is ridiculous all cooked with garlic even the vegetables no thought watsoever for anyone with allergy.very disappointed with this hotel im due to come back in November. Will not return.. stayed at the delphin be grand far superior service in every way

Date of stay: September 2019
Trip type: Traveled with family
1  Thank Freedom101204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GranadaLuxuryHotels, CRM Management- Granada Luxury Belek at Granada Luxury Belek, responded to this reviewResponded 4 weeks ago

Dear Freedom101204,
First of all, we appreciate your choice; it is our pleasure to welcome you in Granada Luxury Belek.
We want to thank you for taking your time and your effort to share your comments about our hotel on Tripadvisor.com.
Your opinions and observations are with greatest importance and assistance to us in order to be able to achieve the constant improvement, the guest satisfaction and the high quality service we strive. Thank you for your assistance.
We are looking forward to welcome you again at our Granada Luxury Belek.
Kind Regards,
CRM Management Granada Luxury Belek
crm1@granada.com.tr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We stayed at this hotel in the last 2 weeks of August we have no complaints checking in to hotel was very good the hotel had the wow factor and most of all the service was fantastic i felt all the staff worked extremely

hard to look after guests and spoke good english.
The food was lovely a great selection, the entertainment team was good and everything was really clean ive stayed in several 5 stars hotels in Side Belek and Lara beach and this was the best thank you so much to staff in granada luxury Belek .

Date of stay: August 2019
Trip type: Traveled with family
2  Thank Rachel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GranadaLuxuryHotels, CRM Management- Granada Luxury Belek at Granada Luxury Belek, responded to this reviewResponded 4 weeks ago

Dear " Rachel G",
Thank you for your kind review and the compliments. It is an honor for us to know that you highly enjoyed the time at Granada Luxury Belek and that the hotel left only the best memories to you. We were pleased to have you as our guest and would be happy to welcome you back again.
Kind Regards,
CRM Management Granada Luxury Belek
crm1@granada.com.tr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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