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“Nothing special”

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Aquapark Zusterna Hotel
Ranked #6 of 6 Hotels in Koper
Reviewed November 15, 2013

Well the hotel has an excellent location but that's it. The room i was located in was in very bad shape and very cold. The hotel is old and not very well maintained but clean. Staff of the hotel are pleasant and helpful but this is almost the only above standard issue in this facility.

Room Tip: Stay in lower floor rooms they seem to be renovated later than ones at higher floors.
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  • Stayed: November 2013, traveled on business
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1  Thank JurijKobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 - 23 of 129 reviews

Reviewed August 15, 2013

We stayed 5 nights here. We found bugs in the room, reported to the reception, nothing happened. The room size was ok, we also had a balcony of a decent size. The aquapark is clean, but a lot smaller than expected.
The cleaning staff is very superficial, not to mention entering the room at 8 am with their key without even knocking.
This hotel has 3 stars but doesn't deserve more than 2.

  • Stayed: August 2013
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4  Thank Ioana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2013 via mobile

We just spent the night in this hotel.I did not read all the terrible reviews about bugs in advance, otherwise I wold never have slept there.
Our room was clean and not so small.A little old but the bathroom was newer.
We had some trouble with the door so I had to came back to the reception two times (quite a journey from the rooms) the receptionist has benn really nice: she changed our room and offered a free dinner.
I have to say that we preferred to eat in the city because the menu was not tempting (nor the smell). However breakfast was good.
I would not recommend it, but it was not so terrible.

  • Stayed: April 2013
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2  Thank Viaggiatriceneltempo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Before we booked this hotel I was looking on their official web site some pictures and information.
There is clearly explained: the size of all types of rooms (in square meters) and equipment of each room. When we got there we got exactly what we paid for.
We booked a room with balcony: it was medium size. The room was cleaned daily, the towels were changed every day. We didn't have wifi in the rooms ( we knew that before the arrival from the description of the rooms ).
The food was good, but the choice was poor. The hotel staff was polite and helpful.
The pools were clean, with warm water and our 4 year old san had a great fun.
City beach is opposite the hotel . One part is made of concrete and the other , smaller part is rocky , and it was crowded during the day.
Koper is a beautiful city. Peacful, quiet and with impressive architecture.
The overall impression : it’s a average three-star hotel.

Room Tip: ask for rooms that were recently renovated
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  • Stayed: August 2012, traveled with family
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3  Thank Culum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2013

Great location and good facilities. The rooms (bungalows) were as expected, but very quiet and peaceful. The restaurant was very good, and with an international flair. I must say the whole feel of the place has altered greatly in the last 25 years. Once a family and general oriented place of paradise proportions, now merely a place for stupid kids having a rampage.

Room Tip: Choose the bungos
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  • Stayed: February 2012, traveled with friends
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2  Thank Christian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

It is obviously they rent rooms for youth on school excursions etc. Therefore hotel is broken also rooms and corridor. Bathroom is very old. Food is disaster no taste and a lot of grease, choice is pour. Even breakfast is bad. Nearby is very loud disco and and loud main road. Staff is old and not updated with modern school, kindness and good service. This could not be a vacation to rest.

  • Stayed: March 2012, traveled as a couple
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1  Thank Boris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012

a horrible hotel.i don't know where to begin.. rooms are tiny not suitble even for two.
everything is old and broken. the rooms are very far from the lift. no wifi in the rooms!!!
no baterries in the tv remote control and the AC.
the staff are rude and unpleasent.
matress is the worse kind i have come across.
Need i say more??
STAY AWAY!!

Room Tip: there are rooms with balcony if you must stay there ask them.
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  • Stayed: July 2012, traveled with friends
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4  Thank Eyal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aquapark Zusterna Hotel

Address: Istrska cesta 67, Koper 6000, Slovenia
Location: Slovenia > Slovenian Littoral Region > Slovenian Istria > Koper
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 6 Hotels in Koper
Price Range: $122 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aquapark Zusterna Hotel 3*
Number of rooms: 215
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