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Olhao
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Traveler rating
2,439
1,286
333
64
49
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All reviews ria formosa village view lovely hotel fishing town star hotel fish market a sea view room indoor pool relaxing break faro airport half board bed and breakfast reception staff short break buffet style restaurants and bars sun loungers
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Reviewed January 17, 2020

We’ve been coming to this hotel for about 10 years.Staying in the hotel and apartments. Value for money this is a great hotel and apartments . Few niggles ,mattress toppers could be better quality. No real English tv channels Good Wi Fi so can’t understand why tv channels can’t be better. Hotel could do with a lick of paint in places and some of the carpets could do with replacing. Olhao is a lovely working fishing town not to many tourists. People are lovely.
Unfortunately this year we we’re mugged half way through our 6 night stay. We had walked around the old town looking at all the Christmas lights.and strayed into the back streets. Only maybe 100 yards from front and police station. When we were attacked by 2 men. Thrown to the ground and my wife’s purse was taken. Luckily a Good Samaritan came out of his house and our attackers ran off. We ended up in hospital for X-rays etc. We both ended up with black eyes and bruised faces and I had to have stitches in my hand. Then had to go and make a police report. This all happened at 10.00 o’clock on a Sunday night unfortunately a lot of back street bars and cafes were closed. As you would expect totally ruined holiday. We didn’t really leave the hotel much over the next few days with the trauma of it all. Hotel staff were good and kept ringing our room to see if they could do anything for us. Please don’t let this review put you off visiting this hotel or town. This could have happened anywhere. Just thought I’d write this to remind people to be aware of surroundings after dark and stay safe. This will not stop us visiting this hotel and we will be back later in the year.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank Explorer49119515780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you for the feedback and for your constructive comments.
It’s always important to know our Guests' opinion in order to maintain and improve our service every day.
We regret to inform you that most the English Channels have been blocked from the European Satellites by the UK broadcasters.
We truly regret that your latest experience was not the best one due to what happened but we are very glad that nothing more serious occurred and that this event will not deter you from returning to Olhão.
We look forward to welcoming you again.
Kind regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2020

Very good hotel, friendly staff en super value for money.
Location is close to Faro Airport, very convenient; also view from the hotel over Ria Formosa bird sanctuary and walking distance from friendly village centre of Olhao.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank RvL1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded January 16, 2020

Dear Guest,
It was a real pleasure to read your review and to learn how much you enjoyed your stay with us. Thank you for your compliments to our staff.
We will get your comments to our team. Our guest satisfaction is our daily motivation, and it's always an honor to find out that our Guests were very happy with their stay.
We look forward to welcoming you again, hopefully soon.
Kind regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2020

This is our 5th stay at this wonderful hotel, the staff always go out of thier way to help, always helpful nothing is too much trouble, we will be back later in the year, we have family that live in Portugal but we always stay here, it as my husbands birthday and the man on reception had a bottle of champagne and a cake put in our room, lovely surprise, all the staff are always smiling i always recommend this hotel to everyone, and many friends have been, we wouldnt stay anywhere else, a couple of years ago i fell and broke my foot and they loaned me a wheelchair for the whole of our stay, the rooms are amazing, maybe next time we might book a suite..

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank peterjamesf2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded January 16, 2020

Dear Guest,
Your feedback is very important and appreciated as it helps us achieve our aim of constantly improving our service according to our Guests’ preferences and needs.
We are very happy to learn that you have enjoyed your stay with us and that our facilities and services correspond or even exceed your expectations. We are also really glad to know that you enjoyed our small birthday surprise and hope that it helped making a special day even more memorable.
We look forward to welcoming you again, hopefully soon.
Kind regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

Thoroughly enjoyable weekend break in excellent hotel. Walking distance to a huge variety of excellent restaurants. Short walk into town and to ferry port to islands. Islands well worth a visit, with beautiful beaches.

Date of stay: January 2020
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dorothyc543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded January 16, 2020

Dear Guest,
Thank you for the comment and for having such a great opinion of our hotel.
It’s very special for us to see that your experience was great and that you had a very pleasant stay with us.
It truly is for comments like yours that our team works every single day.
We look forward to welcoming you again, hopefully soon.
Kind Regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

The facilities at this hotel were perfect and the entire staff were very polite,friendly and helpful. The food from the breakfast buffet up to the 3 course dinner were well presented and very tasty. We will return again with friends

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Issa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualidade P, Gerente at Real Marina Hotel & Spa, responded to this reviewResponded January 16, 2020

Dear Guest,
Thank you for your kind comments.
The nicest compliment that our team can get is your desire to return.
We are truly happy to learn that you enjoyed the quality of our food and our service. The availability and the friendliness of our staff is a characteristic of all of our team members and we're very happy to know that you felt them.
We look forward to your next visit to our hotel.
Kind Regards,
Karine Brites
Hotel Manager
Real Marina Hotel & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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